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Rochester's new G

Old 04-10-2017, 08:54 PM
  #1621  
blnewt
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G/L with this missing part solution, hopefully they know how much pull you have around here and bad mojo will haunt them for years

And gotta agree w/ Adrian 305/25s FTW!
Old 04-11-2017, 12:06 PM
  #1622  
4DRZ
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Originally Posted by Rochester
And then he told me they can't just ship me parts for free on an 8 month old order because they were "in the business of making money."
Wow, guess they won't be "making money" off of me or anyone else who reads this. Very stupid business model. When you don't treat your customers 1st, you quickly become last.

I love the quote off of their website that is completely hypocritical of what they actually told you. Be sure to reference this quote by asking if their response about making money is an example of the "unparalleled customer service" they reference on their website.
Old 04-11-2017, 12:14 PM
  #1623  
Goonz
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Originally Posted by Rochester
OMG OMG OMG... I forgot how truly awesome it is to drive on these PSS.
Just put my summer tires on last Saturday, boy the PSS are amazing. Completely a different car in my opinion.
Old 04-11-2017, 12:18 PM
  #1624  
4DRZ
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Wait until you guys use up your PSS and decide to step up to some Extreme Performance summer tires like the RE-71R's I am running now. Almost as big a leap in performance- on the track anyway. Now that I think about it, probably overkill if you are just driving on the street. Nevermind. Carry on...
Old 04-11-2017, 12:51 PM
  #1625  
Lego_Maniac
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Originally Posted by 4DRZ
Wait until you guys use up your PSS and decide to step up to some Extreme Performance summer tires like the RE-71R's I am running now. Almost as big a leap in performance- on the track anyway. Now that I think about it, probably overkill if you are just driving on the street. Nevermind. Carry on...
I've been hesitant to step up to Extreme Performance summers. Sure, dry grip is likely amazing, but you sacrifice wet weather performance, treadwear AND they're more expensive.

Replacing PSS every 14-15 months is bad enough, I think my wife would kill me if I needed new tires every 6-8 months
Old 04-11-2017, 04:08 PM
  #1626  
Goonz
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Originally Posted by 4DRZ
Wait until you guys use up your PSS and decide to step up to some Extreme Performance summer tires like the RE-71R's I am running now. Almost as big a leap in performance- on the track anyway. Now that I think about it, probably overkill if you are just driving on the street. Nevermind. Carry on...
Not to mention the excellent treadwear you probably have. Your tires are in a different category all together, Bridgestone's have relatively poor treadwear in my experience, especially their max. performance tires.
Old 04-11-2017, 06:19 PM
  #1627  
4DRZ
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Originally Posted by Lego_Maniac
I've been hesitant to step up to Extreme Performance summers. Sure, dry grip is likely amazing, but you sacrifice wet weather performance, treadwear AND they're more expensive.

Replacing PSS every 14-15 months is bad enough, I think my wife would kill me if I needed new tires every 6-8 months
Wet weather performance is very good with the RE-71R's- one of the reasons I got them. Treadwear is good too. You go through PSS tires about once a year?!? Either you put on a ton of miles or you have a heavy right foot. I have had my RE-71R's for over a year and they are not quite half used. This includes a number of track days (one which really eats tires).

Originally Posted by Goonz
Not to mention the excellent treadwear you probably have. Your tires are in a different category all together, Bridgestone's have relatively poor treadwear in my experience, especially their max. performance tires.
I have had good luck with mine. But you are right, Michelin Pilot Super Sports should last longer because they have a much higher tread wear rating. However, this comes at a pretty significant cost of handling on track. Again, if you are just driving on the street- no big deal. But I have tracked both tires and the RE-71R's are in another universe when it comes to grip.
Old 04-12-2017, 11:00 AM
  #1628  
r2dmax
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Originally Posted by Rochester
I left a message with their Parts Department Manager, and he's not returned my call yet. I sent an email to the General Manager, and not received any feedback yet.
Not sure how much you use it, but Social Media is the way to justice with these companies now-a-days. If you have something like Twitter or their Facebook page, leave a bad review with some of the details, If not, go to Yelp.com and Google.com and leave the bad reviews there. You'll be surprised how quickly MOST companies will try to address a situation then.
Old 04-12-2017, 11:27 AM
  #1629  
Rochester
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Originally Posted by r2dmax
Not sure how much you use it, but Social Media is the way to justice with these companies now-a-days. If you have something like Twitter or their Facebook page, leave a bad review with some of the details, If not, go to Yelp.com and Google.com and leave the bad reviews there. You'll be surprised how quickly MOST companies will try to address a situation then.
I want to give them a chance to make this right, first. Although the clock is ticking. If they don't act today, it will screw with my mechanic's schedule, and that's uncool.

Really don't understand their reluctance. I bought parts from them, they took my money, but didn't actually send me the parts. Whether it happened 8 months ago or 8 minutes ago... that's what happened. Pretty simple ethics check, IMO.
Old 04-12-2017, 04:28 PM
  #1630  
2GoRNot2G
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Originally Posted by 4DRZ
Wet weather performance is very good with the RE-71R's- one of the reasons I got them. Treadwear is good too. You go through PSS tires about once a year?!? Either you put on a ton of miles or you have a heavy right foot. I have had my RE-71R's for over a year and they are not quite half used. This includes a number of track days (one which really eats tires).

I have had good luck with mine. But you are right, Michelin Pilot Super Sports should last longer because they have a much higher tread wear rating. However, this comes at a pretty significant cost of handling on track. Again, if you are just driving on the street- no big deal. But I have tracked both tires and the RE-71R's are in another universe when it comes to grip.

I have yet to find a quality performance tire that will last me much more than a year (or around 10K miles) on the rear of my G. Here's a list of all of the tires I've had on the rear of my G through it's 60K mile life so far.


OEM Bridgestone Potenza RE050A 245/45R18 (apx 10K Miles)
Falken Tires FK452 265/35R20 (apx. 13K Miles)
Bridgestone Potenza RE760 275/30R20 (Apx. 14K Miles)
Bridgestone Potenza S-04 285/30R20 (Apx. 10K Miles)
Bridgestone Potenza S001 305/30R20 (Apx. 9K Miles)
Toyo Proxes T1 Sport 305/25R20 (about 4500 miles so far)

Originally Posted by Rochester
I want to give them a chance to make this right, first. Although the clock is ticking. If they don't act today, it will screw with my mechanic's schedule, and that's uncool.

Really don't understand their reluctance. I bought parts from them, they took my money, but didn't actually send me the parts. Whether it happened 8 months ago or 8 minutes ago... that's what happened. Pretty simple ethics check, IMO.

Yeah, it really surprises me that they are being so dismissive over this whole situation. It shouldn't be too hard for them to run a quick inventory check to see it they show an extra differential bearing in stock. This would be an easy way to tell if those parts were ever actually pulled from their inventory or not. Unless of course, they have already corrected their inventory numbers or possibly someone accidentally shipped your parts with the wrong order.


Good luck to you on this, John. I hope you are able to get the rest of your parts soon so you don't hold up your re-gearing project.
Old 04-12-2017, 04:32 PM
  #1631  
hexotic
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Originally Posted by 2GoRNot2G
I have yet to find a quality performance tire that will last me much more than a year (or around 10K miles) on the rear of my G. Here's a list of all of the tires I've had on the rear of my G through it's 60K mile life so far.


OEM Bridgestone Potenza RE050A 245/45R18 (apx 10K Miles)
Falken Tires FK452 265/35R20 (apx. 13K Miles)
Bridgestone Potenza RE760 275/30R20 (Apx. 14K Miles)
Bridgestone Potenza S-04 285/30R20 (Apx. 10K Miles)
Bridgestone Potenza S001 305/30R20 (Apx. 9K Miles)
Toyo Proxes T1 Sport 305/25R20 (about 4500 miles so far)

Ive gone through Falken's fairly quickly, way quicker than expected. The Yokohama's Advan Sports so far have really impressed me. Already have 10k km on them, still more than 80% tread left.
Old 04-13-2017, 05:37 PM
  #1632  
blnewt
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Originally Posted by 2GoRNot2G
OEM Bridgestone Potenza RE050A 245/45R18 (apx 10K Miles)
Falken Tires FK452 265/35R20 (apx. 13K Miles)
Bridgestone Potenza RE760 275/30R20 (Apx. 14K Miles)
Bridgestone Potenza S-04 285/30R20 (Apx. 10K Miles)
Bridgestone Potenza S001 305/30R20 (Apx. 9K Miles)
Toyo Proxes T1 Sport 305/25R20 (about 4500 miles so far)
I've got a feeling this isn't a tire problem, but the fact that your G is too awesome for reasonable treadwear
BTW, how would you rate those above tires from best to worst as far as overall performance?
Old 04-13-2017, 06:48 PM
  #1633  
iCrap
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Originally Posted by hexotic
Ive gone through Falken's fairly quickly, way quicker than expected. The Yokohama's Advan Sports so far have really impressed me. Already have 10k km on them, still more than 80% tread left.
I've gone through three sets of PSS and this time I got the Advan Sports and I like them. Already I can tell they are going to last much longer.
Old 04-13-2017, 07:04 PM
  #1634  
Rochester
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Day Four on my quest to get $60 in parts from TheNismoShop. Another round of unanswered email, another phone call where I'm told, "I'm still researching the problem." Slowly coming to the acceptance they are blowing me off.

When someone takes your money, but doesn't actually give you the parts that you purchased...

Last edited by Rochester; 04-14-2017 at 10:02 PM.
Old 04-13-2017, 07:09 PM
  #1635  
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Be sure to post feedback here when you can John~
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