INFINITI Recalls

Check for recalls on your vehicle by make, model, and year.





Frequently Asked Questions - FAQ


What is a recall notice?

A vehicle recall is an announcement from a vehicle manufacturer or from the National Highway Transportation and Safety Association (NHTSA) that the vehicle or some aspect of the vehicle, including motor, car seats, trim and tires, fails to meet minimum safety standards and should be corrected. A recall notice can affect just a few vehicles within a certain make, be applicable to those with specialized parts or trims, or cover an entire line of make or model. Recalls can be for something as major as airbag or tire failures, or for something smaller like an engine valve malfunction which causes the fuel gage to stop working. Famous examples include the Ford Pinto recall when it was discovered that the gas tanks could become pierced by rear bolts, and thus explode; and the Takata air bag recall which addressed air bags exploding under certain conditions.


Are recalls mandatory?

Since vehicle and equipment recall notices are issued for safety, owners should make arrangements to bring the vehicle to the manufacturer to correct the problem. In certain extreme cases of safety violations, the recall notice will indicate that the owner should not drive the vehicle.


Do I have to pay or will the manufacturer pay for the recall related repairs?

Manufacturers are required to pay for safety recall-related repairs for any car that is 15 years old or younger (from the date sold to the first owner). It's possible that manufacturers will also pay for older vehicles, depending on the repair and scope of the issue.


How do I find out if there is a recall on my vehicle?

Vehicle owners should receive a notice in the mail from any safety recall, but the (website) Recall tool will allow you to select recalls by vehicle year, make, and model.

INFINITI Recent Recalls

  • INFINITI G37

    VISIBILITY: POWER WINDOW DEVICES AND CONTROLS

    Running Sequence Number: 90495

    Campaign Number: 11V538000

    Make: INFINITI

    Model: G37

    Year: 2011

    MFR Campaingn Number: N/A

    Component Name: VISIBILITY: POWER WINDOW DEVICES AND CONTROLS

    Manufacturer: NISSAN NORTH AMERICA, INC.

    Begin Date of Manufacturing: Jul 3, 2011

    End Date of Manufacturing: Aug 30, 2011

    Vehicle, Equipment or Tire Report: V

    Potential Number of Units Affected: 1788

    Date Owner Notified: Dec 6, 2011

    INFLUENCED_BY: MFR

    Manufacturers of Recalled Vehicles: Nissan North America, Inc.

    Report Received Date: Nov 5, 2011

    Record Creation Date: Nov 10, 2011

    Regulation Part Number: N/A

    Federal Motor Safety Standard Number: N/A

    Summary: NISSAN IS RECALLING CERTAIN MODEL YEAR 2011 AND 2012 INFINITI G37 COUPE VEHICLES AND CERTAIN MODEL YEAR 2011 NISSAN 370Z VEHICLES MANUFACTURED FROM JULY 2, 2011, THROUGH AUGUST 29, 2011. DUE TO A PROGRAMMING ERROR, THE POWER WINDOW SWITCH CONTROLLER IN THE SUBJECT VEHICLES WAS MANUFACTURED OUT OF SPECIFICATION.

    Consequence: THE THRESHOLD FOR AUTO REVERSE ACTIVATION IS HIGHER THAN THE NISSAN SPECIFICATION. SHOULD A BODY PART BECOME TRAPPED BY A CLOSING WINDOW, A PINCH INJURY MAY RESULT.

    Remedy: NISSAN WILL NOTIFY OWNERS, AND DEALERS WILL REPLACE THE POWER WINDOW SWITCHES WITH NEW ONES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON DECEMBER 5, 2011. OWNERS MAY CONTACT NISSAN AT 1800-647-7261 OR INFINITI AT 1-800-662-6200.

    Notes: OWNERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO <A HREF=HTTP: //WWW.SAFERCAR.GOV>HTTP: //WWW.SAFERCAR.GOV</A> .

    Recall Component ID: 000044478001064778000000238

    Manufacturer-Supplied Component Name: N/A

    Manufacturer-Supplied Component Description: N/A

    Manufacturer-Supplied Component Part Number: N/A

    Do Not Drive: No

    Park Outside: No

  • INFINITI G37

    VISIBILITY: POWER WINDOW DEVICES AND CONTROLS

    Running Sequence Number: 90496

    Campaign Number: 11V538000

    Make: INFINITI

    Model: G37

    Year: 2012

    MFR Campaingn Number: N/A

    Component Name: VISIBILITY: POWER WINDOW DEVICES AND CONTROLS

    Manufacturer: NISSAN NORTH AMERICA, INC.

    Begin Date of Manufacturing: Jul 3, 2011

    End Date of Manufacturing: Aug 30, 2011

    Vehicle, Equipment or Tire Report: V

    Potential Number of Units Affected: 1788

    Date Owner Notified: Dec 6, 2011

    INFLUENCED_BY: MFR

    Manufacturers of Recalled Vehicles: Nissan North America, Inc.

    Report Received Date: Nov 5, 2011

    Record Creation Date: Nov 10, 2011

    Regulation Part Number: N/A

    Federal Motor Safety Standard Number: N/A

    Summary: NISSAN IS RECALLING CERTAIN MODEL YEAR 2011 AND 2012 INFINITI G37 COUPE VEHICLES AND CERTAIN MODEL YEAR 2011 NISSAN 370Z VEHICLES MANUFACTURED FROM JULY 2, 2011, THROUGH AUGUST 29, 2011. DUE TO A PROGRAMMING ERROR, THE POWER WINDOW SWITCH CONTROLLER IN THE SUBJECT VEHICLES WAS MANUFACTURED OUT OF SPECIFICATION.

    Consequence: THE THRESHOLD FOR AUTO REVERSE ACTIVATION IS HIGHER THAN THE NISSAN SPECIFICATION. SHOULD A BODY PART BECOME TRAPPED BY A CLOSING WINDOW, A PINCH INJURY MAY RESULT.

    Remedy: NISSAN WILL NOTIFY OWNERS, AND DEALERS WILL REPLACE THE POWER WINDOW SWITCHES WITH NEW ONES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON DECEMBER 5, 2011. OWNERS MAY CONTACT NISSAN AT 1800-647-7261 OR INFINITI AT 1-800-662-6200.

    Notes: OWNERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO <A HREF=HTTP: //WWW.SAFERCAR.GOV>HTTP: //WWW.SAFERCAR.GOV</A> .

    Recall Component ID: 000044478001346772000000238

    Manufacturer-Supplied Component Name: N/A

    Manufacturer-Supplied Component Description: N/A

    Manufacturer-Supplied Component Part Number: N/A

    Do Not Drive: No

    Park Outside: No

  • INFINITI QX80

    BACK OVER PREVENTION: SOFTWARE

    Running Sequence Number: 312675

    Campaign Number: 25V821000

    Make: INFINITI

    Model: QX80

    Year: 2026

    MFR Campaingn Number: R25D6, R25D5, R25D7

    Component Name: BACK OVER PREVENTION: SOFTWARE

    Manufacturer: Nissan North America, Inc.

    Begin Date of Manufacturing: N/A

    End Date of Manufacturing: Aug 28, 2025

    Vehicle, Equipment or Tire Report: V

    Potential Number of Units Affected: 64085

    Date Owner Notified: Jan 27, 2026

    INFLUENCED_BY: MFR

    Manufacturers of Recalled Vehicles: Nissan North America, Inc.

    Report Received Date: Nov 27, 2025

    Record Creation Date: Dec 3, 2025

    Regulation Part Number: N/A

    Federal Motor Safety Standard Number: 111

    Summary: Nissan North America, Inc. (Nissan) is recalling certain 2025 Murano, 2025-2026 Armada, and Infiniti QX80 vehicles. A software error may occur in the In-Vehicle Infotainment (IVI) system at vehicle startup, resulting in the rearview camera image not displaying when the vehicle is shifted into reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

    Consequence: A rearview image that does not display reduces the driver's view behind the vehicle, increasing the risk of a crash.

    Remedy: The IVI system software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed February 2, 2026. Owners may contact Nissan's customer service at 800-647-7261 or Infiniti's customer service at 1-800-662-6200. Nissan's numbers for this recall are R25D6, R25D5, and R25D7. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning December 12, 2025.

    Notes: N/A

    Recall Component ID: 000260798005673907000001881

    Manufacturer-Supplied Component Name: CONTROL Assy - AV

    Manufacturer-Supplied Component Description: AV Controller ? QX80

    Manufacturer-Supplied Component Part Number: 25915 7JA0E

    Do Not Drive: No

    Park Outside: No

  • INFINITI QX80

    BACK OVER PREVENTION: SOFTWARE

    Running Sequence Number: 312674

    Campaign Number: 25V821000

    Make: INFINITI

    Model: QX80

    Year: 2026

    MFR Campaingn Number: R25D6, R25D5, R25D7

    Component Name: BACK OVER PREVENTION: SOFTWARE

    Manufacturer: Nissan North America, Inc.

    Begin Date of Manufacturing: N/A

    End Date of Manufacturing: Aug 28, 2025

    Vehicle, Equipment or Tire Report: V

    Potential Number of Units Affected: 64085

    Date Owner Notified: Jan 27, 2026

    INFLUENCED_BY: MFR

    Manufacturers of Recalled Vehicles: Nissan North America, Inc.

    Report Received Date: Nov 27, 2025

    Record Creation Date: Dec 3, 2025

    Regulation Part Number: N/A

    Federal Motor Safety Standard Number: 111

    Summary: Nissan North America, Inc. (Nissan) is recalling certain 2025 Murano, 2025-2026 Armada, and Infiniti QX80 vehicles. A software error may occur in the In-Vehicle Infotainment (IVI) system at vehicle startup, resulting in the rearview camera image not displaying when the vehicle is shifted into reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

    Consequence: A rearview image that does not display reduces the driver's view behind the vehicle, increasing the risk of a crash.

    Remedy: The IVI system software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed February 2, 2026. Owners may contact Nissan's customer service at 800-647-7261 or Infiniti's customer service at 1-800-662-6200. Nissan's numbers for this recall are R25D6, R25D5, and R25D7. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning December 12, 2025.

    Notes: N/A

    Recall Component ID: 000260798005673907000001881

    Manufacturer-Supplied Component Name: CONTROL Assy - AV

    Manufacturer-Supplied Component Description: AV Controller ? QX80

    Manufacturer-Supplied Component Part Number: 25915 7JA1B

    Do Not Drive: No

    Park Outside: No

  • INFINITI QX80

    BACK OVER PREVENTION: SOFTWARE

    Running Sequence Number: 312673

    Campaign Number: 25V821000

    Make: INFINITI

    Model: QX80

    Year: 2026

    MFR Campaingn Number: R25D6, R25D5, R25D7

    Component Name: BACK OVER PREVENTION: SOFTWARE

    Manufacturer: Nissan North America, Inc.

    Begin Date of Manufacturing: N/A

    End Date of Manufacturing: Aug 28, 2025

    Vehicle, Equipment or Tire Report: V

    Potential Number of Units Affected: 64085

    Date Owner Notified: Jan 27, 2026

    INFLUENCED_BY: MFR

    Manufacturers of Recalled Vehicles: Nissan North America, Inc.

    Report Received Date: Nov 27, 2025

    Record Creation Date: Dec 3, 2025

    Regulation Part Number: N/A

    Federal Motor Safety Standard Number: 111

    Summary: Nissan North America, Inc. (Nissan) is recalling certain 2025 Murano, 2025-2026 Armada, and Infiniti QX80 vehicles. A software error may occur in the In-Vehicle Infotainment (IVI) system at vehicle startup, resulting in the rearview camera image not displaying when the vehicle is shifted into reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

    Consequence: A rearview image that does not display reduces the driver's view behind the vehicle, increasing the risk of a crash.

    Remedy: The IVI system software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed February 2, 2026. Owners may contact Nissan's customer service at 800-647-7261 or Infiniti's customer service at 1-800-662-6200. Nissan's numbers for this recall are R25D6, R25D5, and R25D7. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning December 12, 2025.

    Notes: N/A

    Recall Component ID: 000260798005673907000001881

    Manufacturer-Supplied Component Name: CONTROL Assy - AV

    Manufacturer-Supplied Component Description: AV Controller ? QX80

    Manufacturer-Supplied Component Part Number: 25915 7JF0C

    Do Not Drive: No

    Park Outside: No


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