2011 convertible button beeping but no movement

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Old Jul 3, 2017 | 12:56 PM
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Looney339
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2011 convertible button beeping but no movement

My convertible top isn't going down when I hit the button. It beeps once when I press it and nothing happens or shows up on the display, my windows don't even roll down to start the progress and beeps another two times when I let go of the button. When I'm driving it says that the roof is in operation, but not when I'm stopped. I unplugged the battery to reset it and nothing. My battery is only a few months old with a voltage of 12.8 so it's not that either. I'm not sure what to check anymore. Another weird thing that happens is, when I open the trunk and press the button I'll get the roof in operation warning, but no movement.
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Old Dec 30, 2021 | 04:36 PM
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Originally Posted by Looney339
My convertible top isn't going down when I hit the button. It beeps once when I press it and nothing happens or shows up on the display, my windows don't even roll down to start the progress and beeps another two times when I let go of the button. When I'm driving it says that the roof is in operation, but not when I'm stopped. I unplugged the battery to reset it and nothing. My battery is only a few months old with a voltage of 12.8 so it's not that either. I'm not sure what to check anymore. Another weird thing that happens is, when I open the trunk and press the button I'll get the roof in operation warning, but no movement.
Hey there I know this thread is old but did you ever figure out this issue? I’m having the same problem, nothing happens when I push the button up or down and roof on operation message pops up.
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Old Dec 30, 2021 | 07:16 PM
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Looney339
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Originally Posted by amrinho77
Hey there I know this thread is old but did you ever figure out this issue? I’m having the same problem, nothing happens when I push the button up or down and roof on operation message pops up.
I had to take it to the dealer. They cycled the convertible roof through the computer and it fixed the problem, but they didn’t actually find out why it happened. I believe sometimes it needs to be reset. The dealer is the only one I know that has the software to do that.
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Old Dec 31, 2021 | 11:38 AM
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There are some folks who have opted to buy the (cloned) CONSULT3 software/interface in order to diagnose/ repair/ reset the convertible top.

See this thread. Post #12 has the link from where the tool was purchased which has been verified to work.

Granted it is not a cheap investment at just under $600. But for 'Vert owners, it saves trips to the dealer (which adds up fast) just to reset the top.

Of course this all depends on your skill/ comfort level as well.
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Old Jun 2, 2022 | 02:46 PM
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Originally Posted by ILM-NC G37S
There are some folks who have opted to buy the (cloned) CONSULT3 software/interface in order to diagnose/ repair/ reset the convertible top.

See this thread. Post #12 has the link from where the tool was purchased which has been verified to work.

Granted it is not a cheap investment at just under $600. But for 'Vert owners, it saves trips to the dealer (which adds up fast) just to reset the top.

Of course this all depends on your skill/ comfort level as well.

Sadly the link is almost $850 now.
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