Dealer damaged all of my wheels! :(
Registered User
Joined: Jan 2008
Posts: 1,213
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From: Saint Simons Island, GA
+1 for Nationwide Infiniti
Just spoke to the service manager, Jeff. He explained that he just got the OK from management and Infiniti to order me a new set of wheels. Should be in early next week.
He also apologized for the inconvenience and said he is trying to make everything right for me.
Yes -- this was a big inconvenience but still everything was taken care of and I am still a happy Infiniti customer!
Just spoke to the service manager, Jeff. He explained that he just got the OK from management and Infiniti to order me a new set of wheels. Should be in early next week.
He also apologized for the inconvenience and said he is trying to make everything right for me.
Yes -- this was a big inconvenience but still everything was taken care of and I am still a happy Infiniti customer!
Thread Starter
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Joined: Apr 2006
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From: Owings Mills, MD
3 days after I picked up my car, I noticed one of my rear wheels with an 8 inch curb rash. It may or may not have been there when I took delivery but I've only had it for 3 days. (Must've missed it when we did the inspection checklist before I drove it off the lot) So, I showed it to my salesman and he spoke with someone at service department and told them to replace it "under warranty".
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Joined: Jun 2008
Posts: 315
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From: Ewa Beach, Hawaii and Guam
Good idea but I dont think the dealer would do that.
3 days after I picked up my car, I noticed one of my rear wheels with an 8 inch curb rash. It may or may not have been there when I took delivery but I've only had it for 3 days. (Must've missed it when we did the inspection checklist before I drove it off the lot) So, I showed it to my salesman and he spoke with someone at service department and told them to replace it "under warranty".
3 days after I picked up my car, I noticed one of my rear wheels with an 8 inch curb rash. It may or may not have been there when I took delivery but I've only had it for 3 days. (Must've missed it when we did the inspection checklist before I drove it off the lot) So, I showed it to my salesman and he spoke with someone at service department and told them to replace it "under warranty".
Anyways, mines due for her 1st service. I'll try and scheduling it for next week. Hope I get the red G35c for a loaner.
Do yourself a favor and mark the damaged wheels before you drop the car off for the replacements.
It wouldn't surprise me if they tried to pass off refinished wheels as new.
It wouldn't surprise me if they tried to pass off refinished wheels as new.
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Joined: Dec 2007
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From: Sugar Land, TX
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Joined: Nov 2007
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^ yep what he said... and wheel cleaner on new rims is totally uneccessary. I would only use it on steel wheels that have no clear coat surface at all. Never put anything on your rims that you wouldn't put on the paint on the car.
Thread Starter
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Joined: Apr 2006
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From: Owings Mills, MD
Well went to the dealer today to get my new wheels put on and I come to find out they ordered the WRONG WHEELS!!!
They ordered wheels for my old G35 coupe. GRRRRRR
They ordered wheels for my old G35 coupe. GRRRRRR
