Dealer damaged all of my wheels! :(
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From: Owings Mills, MD
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Add: Always look under the hood when getting you car back from service.
When my FORMER dealer did the first oil change, they did not put back or close any of the fluid caps, including the oil. When I got home a few hours later and happened to look under the hood, the oil cap was off and there was oil all over the engine and the inside of the hood.
When my FORMER dealer did the first oil change, they did not put back or close any of the fluid caps, including the oil. When I got home a few hours later and happened to look under the hood, the oil cap was off and there was oil all over the engine and the inside of the hood.
/Not paranoid
//Or am I?
To the OP: sounds like you have it handled...lesson learned...free oil changes & taking a pass on the wash=good enough.
GL
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From: Owings Mills, MD
I snapped some pictures this morning of some of the wheels. They all pretty much have all the same damage. On one of the pictures, you can even see the finish running down the spoke.
Mine had the same type of damage, the acid that was used in the cleaner has eaten into the paint. There is no way that can be buffed out. They will need to be repainted.
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nah, not IForged...DPEs, lol!
Yeah, I wrote on paper for the service consultant: "No Wash Pls, Thx"
After thirty minutes, service consultant came back and said that my car was wash
I quickly went to check my car...and I made sure he came with me.
Service consultant was very cool, he knew I did NOT want my car washed.
In the end I got brand new wheels (>$4300).
...and no, I could not keep the old damaged ones, lol
Yeah, I wrote on paper for the service consultant: "No Wash Pls, Thx"
After thirty minutes, service consultant came back and said that my car was wash
I quickly went to check my car...and I made sure he came with me.
Service consultant was very cool, he knew I did NOT want my car washed.
In the end I got brand new wheels (>$4300).
...and no, I could not keep the old damaged ones, lol
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From: Owings Mills, MD
+1 for Nationwide Infiniti
Just spoke to the service manager, Jeff. He explained that he just got the OK from management and Infiniti to order me a new set of wheels. Should be in early next week.
He also apologized for the inconvenience and said he is trying to make everything right for me.
Yes -- this was a big inconvenience but still everything was taken care of and I am still a happy Infiniti customer!
Just spoke to the service manager, Jeff. He explained that he just got the OK from management and Infiniti to order me a new set of wheels. Should be in early next week.
He also apologized for the inconvenience and said he is trying to make everything right for me.
Yes -- this was a big inconvenience but still everything was taken care of and I am still a happy Infiniti customer!
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+1 for Nationwide Infiniti
Just spoke to the service manager, Jeff. He explained that he just got the OK from management and Infiniti to order me a new set of wheels. Should be in early next week.
He also apologized for the inconvenience and said he is trying to make everything right for me.
Yes -- this was a big inconvenience but still everything was taken care of and I am still a happy Infiniti customer!
Just spoke to the service manager, Jeff. He explained that he just got the OK from management and Infiniti to order me a new set of wheels. Should be in early next week.
He also apologized for the inconvenience and said he is trying to make everything right for me.
Yes -- this was a big inconvenience but still everything was taken care of and I am still a happy Infiniti customer!
My right passenger side wheel had a small knick on it. I saw this once I got it home. Took it to the dealership, they got it re-finished and gave me a 2 free oil changes for some reason.
The wheel looks exactly the same as the other and you can't even tell it was repainted. Either that, or they got lazy and just slapped on me new wheel.