Dealer damaged all of my wheels! :(
My dealer ruined all 4 of my 03 coupe wheels, and had to eat the replacement cost.
It happend to me also, but it was my custom wheels instead of stocks
But, it happend when I told the dealership NOT to wash the car and they did.
I immediately brought it to the service consultant's attention, which he personally knew I did not want my car wash.
Surprisingly, the whole thing went smooth. I got my wheels replaced
But, it happend when I told the dealership NOT to wash the car and they did.
I immediately brought it to the service consultant's attention, which he personally knew I did not want my car wash.
Surprisingly, the whole thing went smooth. I got my wheels replaced
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From: Owings Mills, MD
I had a wheel repainted on my 05 coupe, they cannot match the factory paint and it doesn't shine anymore, it looks rather dull. Bottom line is, the car is 3 weeks old and WILL NOT have any paint work done to any piece of it.
It was extreamly hot outside this past weekend so I decided to take my 3 week old g37 to the dealer on Saturday afternoon to get a complimentary wash.
Well come Saturday later in the day and I notice that something is wrong with my wheels. There are like water marks/spots on every wheel that look like they ate right through the paint. I am extreamly pissed that my 1000mi car now has all damaged wheels.
I took the car back to the dealer yesterday afternoon and spoke w/ the service manager. He called out the wash bay manager and had him inspect the wheels. As he was inspecting my wheels I could hear him mumble "Looks like someone is buying him some new rims."
Turns out they sprayed some acid on my wheels (don't even know why) and never washed it off...
The service manager said he would call me back but I still have not heard back...I'm expecting to have all of the wheels replaced by them. I'm going to wait till lunch time today and then call them back.
Has anyone else had similar problems, and if so, what was your outcome?
Well come Saturday later in the day and I notice that something is wrong with my wheels. There are like water marks/spots on every wheel that look like they ate right through the paint. I am extreamly pissed that my 1000mi car now has all damaged wheels.
I took the car back to the dealer yesterday afternoon and spoke w/ the service manager. He called out the wash bay manager and had him inspect the wheels. As he was inspecting my wheels I could hear him mumble "Looks like someone is buying him some new rims."
Turns out they sprayed some acid on my wheels (don't even know why) and never washed it off...
The service manager said he would call me back but I still have not heard back...I'm expecting to have all of the wheels replaced by them. I'm going to wait till lunch time today and then call them back.
Has anyone else had similar problems, and if so, what was your outcome?
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Nationwide is where I copped my G as well
Now you've made a little leery on claiming my free oil changes
They seem to have stepped up and taken responsibility so thats a good thing, obviously
Anyone else have any experience with these guys?
E
Now you've made a little leery on claiming my free oil changes
They seem to have stepped up and taken responsibility so thats a good thing, obviously
Anyone else have any experience with these guys?
E
Last edited by yesongs; Jul 16, 2008 at 09:56 AM.
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From: OC, and SFV
I have to agree with Max if you can do it, the factory 19's are still about 2k brand new from a dealer, that's going to take a nice chunck out of any set you might purchase, and like he said you can either paint them again, powdercoat them black for like $600. then you have two sets, when it comes time to sell you can part out your aftermarket wheels and sell your car with the factory setup again.
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What kind of wheel cleaner will do that much damage even if left on? I've never heard of this happening to anyone I know. I'd check your paint around your wheel wells just in case that stuff sat on your paint as well. Sucks.
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Joined: Oct 2007
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From: MADISON, WI
The damage occurred because the wheels were hot from him driving the car to the dealership and the acid wheel cleaner dried onto the wheels. There are warnings all over those cleaners about applying them to hot wheels and the possibility of it destroying the finish on the wheels. Same exact thing happened to one of my prior cars (Grand Am) and also to my G. In both cases, the wheels were replaced with brand new wheels as soon as they cold get them to the dealership, without problem.
