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HPAutoworks

Old Jan 6, 2010 | 10:39 PM
  #16  
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Originally Posted by HamstersG
So wonder if that means we don't still have lifetime warranty on the Xenon HID capsules?


Haha I seriously doubt it.
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Old Jan 6, 2010 | 10:41 PM
  #17  
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Yeah, not holding my breath. Can always go back to OEM.

Originally Posted by amoney805
Haha I seriously doubt it.
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Old Jan 7, 2010 | 12:13 AM
  #18  
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Originally Posted by g37rider
Obviously Andy took the money and ran to pay off someone else he screwed, created a UPS shipping label to register the imaginary shipment in the UPS systems, then gave you the run-around for three months. What a jerk-off.
Bingo . I had the same experience with my BBK .. That guy went down the tube fast ...
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Old Jan 7, 2010 | 12:26 AM
  #19  
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Sucks he turned into such a D-bag. Back when he first started doing buisness here he was great. I ordered a few things and his customer service was second to none and it was almost impossible to beat his prices. I guess he just got carried away and in over his head.
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Old Jan 7, 2010 | 01:56 AM
  #20  
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Actually one of my HID Xenon bulb that I bought from HPAutoworks went out and I contacted Andy for a replacement. He responded within a few hours with instructs and shipping address.

I shipped both bulbs (1 broken, 1 working) back to the provided address (P.O. Box) and here are the status updates:

Detailed Results:

Bullet Notice Left, December 30, 2009, 8:51 am, MESA, AZ 85274
Bullet Arrival at Post Office, December 30, 2009, 8:51 am, MESA, AZ 85202
Bullet Processed through Sort Facility, December 29, 2009, 8:33 pm, PHOENIX, AZ 85043
Bullet Processed through Sort Facility, December 28, 2009, 9:28 pm, SAN JOSE, CA 95101
Bullet Acceptance, December 28, 2009, 5:28 pm, SAN JOSE, CA 95123

The package will be hold for 15 days before being returned to me...

I guess if he doesn't pick it up by the 15th of January then I will loose the $5 bucks for shipping and the bulbs will be shipped back to me... the forum will then learn all that LIFETIME WARRANTY is BS - but I will withhold my judgment until the 15th.

Keep you guys updated.
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Old Jan 7, 2010 | 01:57 AM
  #21  
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Originally Posted by hispeed-lowdrag
that sucks to hear...I know some people (including myself) had good experiences with him, but that's just not acceptable for that to be happening. I hope it all works out with you guys getting your $$ back and working things out.

At least we've still got Amplified, Autokits, Limited Edition, 180Customs, and the handful of other honest vendors going for us
And Streeeeeet Works hahahaha
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Old Jan 7, 2010 | 02:07 AM
  #22  
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Originally Posted by wakeboardr116
Sucks he turned into such a D-bag. Back when he first started doing buisness here he was great. I ordered a few things and his customer service was second to none and it was almost impossible to beat his prices. I guess he just got carried away and in over his head.
hmmmm I re-call you bashing me for my thread that I made of my many experiences all similar to what everyone else has post about their experiences. I accept your apology
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Old Jan 7, 2010 | 08:49 AM
  #23  
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I honestly only have good things to say. I delt with Andy on 3 different occasions and it always went smoothly and got my parts very quickly.
I ordered Eibach Pro Kit springs, Injen CAI, and Volk Formula lugs from him. He gave me the Volk lugs for 200 shipped brand new. I have seen used sets sell for more.
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Old Jan 7, 2010 | 09:06 AM
  #24  
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When did those transactions take place Buddiee?
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Old Jan 7, 2010 | 09:50 AM
  #25  
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Originally Posted by G37Sam
When did those transactions take place Buddiee?
Back in June/July of 09.
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Old Jan 7, 2010 | 10:39 AM
  #26  
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Originally Posted by WhosUrBuddiee
Back in June/July of 09.
Wow, should've bought lottery tickets when those arrived coz you sure were one lucky **** on that day haha
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Old Jan 7, 2010 | 10:59 AM
  #27  
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the problem didn't seem to be with parts he had in stock, or small purchases (springs, lugs, CAI) it was more with expensive parts that aren't in stock or had to be ordered (exhaust, bbk, wheels).

I think the small items were to lure the customers and gain their trust.


I must have been one of the luckier ones, I had a pretty good overall experience back in Jan/Feb of 09.


there were minor things (shipped me wrong wheels, didn't ship a part, etc.) but overall he took care of everything and even overnighted me a part. Too bad he went downhill because his prices were always $50+ cheaper than all others
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Old Jan 7, 2010 | 11:50 AM
  #28  
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Originally Posted by Triple_X
the problem didn't seem to be with parts he had in stock, or small purchases (springs, lugs, CAI) it was more with expensive parts that aren't in stock or had to be ordered (exhaust, bbk, wheels).

I think the small items were to lure the customers and gain their trust.

Agree with that....bought my Tein S-Techs from him and had those in 7-10 days. The wheels and tires were a headache all together....said he could have them in 3-5 days and would ship next day. Obviously none of that ever transpired and I ended up catching him in one lie after another.
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Old Jan 7, 2010 | 12:12 PM
  #29  
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like I said I always got the small parts but big parts( I order these more than small parts) I never got them or got them 4-5 months later. I had members on this forum who waited with me. I would tell them when I order and they ask me every week when I'm getting it and I get it like 4-5 months later. Never received my wheels lol.

I made a thread and people want to bash me cause HPAUTO gave them great customer service with HID bulb capsules or small things like PIAA led. Hell I can become a vendor and get HID BULB capsules and PIAA LED too to build a good rep.
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Old Jan 7, 2010 | 02:26 PM
  #30  
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I agree, in the begging he was great. But after a while his service went down the whole. I remember him saying his paypal got hacked into, which could of been the start of a down hill slide for his business.
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