How about a NGC group meeting at IOC with special guest Gary Silver to come in and hold a open Q&A session? Perhaps a show of numbers of concerned IOC patrons/NGC members can weigh in with their questions and issues with IOC service and iron out a amicable resolution without giving these guys a run through the mud on the forum ad infinitum...

I would have liked to see someone from IOC chime in on this thread and attempt to clear some things up and make things right again with the folks involved, but I don't see that happening here while tensions seem to be mounting.

Bottom Line: I wanna get my $.99 oil change done, but wanna make sure this guy.. Vince??? isn't handling my service and I don't want no imcompetent tech scratching up my car and giving me touch up paint jobs.... -_-; The issue with the TSB sounds horrible and beyond reasonable explanation. I think Gary needs to fess up to this as he is the one setting policy on handling TSBs and making everyone aware of them.

What do you guys think? IOC is the closest and most convenient service location for me and I have had a positive experience before with my 30k service. I would like to give them my future business, but do not want to support a dealership that is not responsive to the needs of customers and members on this forum.

 

I think a meeting could be worth it. Express our concerns and what not. If we decide to go that route I definitly want to be there.

I don't mind settig something up if there is interest.

 

set it up dhej..id be interested as well...they know me up there so seeing/hearing all this BS makes me upset....

 

ya i like gary...he'll do what it takes..vince i dont care for, nor did i like his attitude...

 

Please do set it up. I will be %100 in attendence.

 

^^ I will also be in attendance. One Saturday would be nice.

 

im down, i need my 7500 mile service in a month.

 

I'll make the drive from Bowie.

 

You know I can do that for you.

 

I sent Gary an email asking if he could meet with us next Saturday (5/27). I'll keep you posted.

 

good deal.

 

Awesome!!!! I can be there as well!

 

Sounds to me like this is SO going to suck for Gary.

Best of luck to you guys and I hope you guys get everything resolved.

 

This sounds like stanton is playing the B!tch card and is not willing to show up. Havent you heard about strength in numbers.

Oh yeah I will be busy that weekend as well...

 

^one to talk here huh.....I can't go to Brians BBQ because it's to far....gas costs to much......WAAAAAAWAAAAAAWAAAAAAA!!!!!