New owner needs serious help. Possible Lemon?
Registered User
Joined: Jul 2008
Posts: 363
Likes: 0
From: Triad of NC
It's under warranty. Let them fix it. Less than a year ago I paid MSRP to be the first one on the block with the new G. I still love it and broke it in right, but some of these guys are coming down hard on you for "overpaying" and I think you did just fine. Obviously, they messed up on the alignment and probably shouldn't have touched it. If you run to a lawyer there is only one person who will make out on this deal.
I don't think your world is crashing down around you just yet. You still made the right decision on which model car to buy
Best of luck to you and a quick resolution.
I don't think your world is crashing down around you just yet. You still made the right decision on which model car to buy
Best of luck to you and a quick resolution.
1. You paid almost the same price as most people did for a fully loaded BRAND new car.
2. Unless they extended the warranty, you have lost close to a year in warranty and only get a 36,000 mil warranty on a car with problems.
3. The economy is not good/93 Octane gas is outrageous and4 luxury car sales are down
4. Infiniti Dealers (as well as most others) are giving extremly low interest rates/money factors on purcchaes leases due to the above factors as well as the fact it is getting close to when the 2009 models come out.
I am simply pointing this stuff out and hope you learn from the experience.
I really do hope you get your car fixed and have no further issues but if I were in your shoes, I would push Infiniti hard to put you in a brand new vehicle. I myself have been waiting 2.5 weeks for the exact color/options that I wanted but my Infiniti dealer gave me a brand new loaner for the whole time.
Good luck!
Dean
Thread Starter
Registered User
Joined: Jul 2008
Posts: 68
Likes: 2
Well, it turned out to be some kind of actuator. I still dont fully understand how the 4 wheel active steer works so if anyone knows i would love to be educated.
but they replaced the actuator and all the problems seem to have gone away. car has been great. I have received both customer service satisfaction calls from the dealership as well as from infiniti north america. i explained exactly what happened, and how i will never return to the dealership for service again.
the entire thing was a fiasco to say the least, but at least the car is fixed. maybe i did pay too much for the car, but there really was no way i could see of getting a dealership to drop 5 or 6 grand of MSRP.
it is what it is. at least i have exactly the car i wanted.
but they replaced the actuator and all the problems seem to have gone away. car has been great. I have received both customer service satisfaction calls from the dealership as well as from infiniti north america. i explained exactly what happened, and how i will never return to the dealership for service again.
the entire thing was a fiasco to say the least, but at least the car is fixed. maybe i did pay too much for the car, but there really was no way i could see of getting a dealership to drop 5 or 6 grand of MSRP.
it is what it is. at least i have exactly the car i wanted.
Registered User
Joined: Jul 2008
Posts: 363
Likes: 0
From: Triad of NC
Well, it turned out to be some kind of actuator. I still dont fully understand how the 4 wheel active steer works so if anyone knows i would love to be educated.
but they replaced the actuator and all the problems seem to have gone away. car has been great. I have received both customer service satisfaction calls from the dealership as well as from infiniti north america. i explained exactly what happened, and how i will never return to the dealership for service again.
the entire thing was a fiasco to say the least, but at least the car is fixed. maybe i did pay too much for the car, but there really was no way i could see of getting a dealership to drop 5 or 6 grand of MSRP.
it is what it is. at least i have exactly the car i wanted.
but they replaced the actuator and all the problems seem to have gone away. car has been great. I have received both customer service satisfaction calls from the dealership as well as from infiniti north america. i explained exactly what happened, and how i will never return to the dealership for service again.
the entire thing was a fiasco to say the least, but at least the car is fixed. maybe i did pay too much for the car, but there really was no way i could see of getting a dealership to drop 5 or 6 grand of MSRP.
it is what it is. at least i have exactly the car i wanted.
Dean
Registered Member
Joined: Oct 2007
Posts: 419
Likes: 1
From: MADISON, WI
Well, it turned out to be some kind of actuator. I still dont fully understand how the 4 wheel active steer works so if anyone knows i would love to be educated.
but they replaced the actuator and all the problems seem to have gone away. car has been great. I have received both customer service satisfaction calls from the dealership as well as from infiniti north america. i explained exactly what happened, and how i will never return to the dealership for service again.
the entire thing was a fiasco to say the least, but at least the car is fixed. maybe i did pay too much for the car, but there really was no way i could see of getting a dealership to drop 5 or 6 grand of MSRP.
it is what it is. at least i have exactly the car i wanted.
but they replaced the actuator and all the problems seem to have gone away. car has been great. I have received both customer service satisfaction calls from the dealership as well as from infiniti north america. i explained exactly what happened, and how i will never return to the dealership for service again.
the entire thing was a fiasco to say the least, but at least the car is fixed. maybe i did pay too much for the car, but there really was no way i could see of getting a dealership to drop 5 or 6 grand of MSRP.
it is what it is. at least i have exactly the car i wanted.
Registered User
Joined: Apr 2007
Posts: 3,507
Likes: 0
Well, it turned out to be some kind of actuator. I still dont fully understand how the 4 wheel active steer works so if anyone knows i would love to be educated.
but they replaced the actuator and all the problems seem to have gone away. car has been great. I have received both customer service satisfaction calls from the dealership as well as from infiniti north america. i explained exactly what happened, and how i will never return to the dealership for service again.
the entire thing was a fiasco to say the least, but at least the car is fixed. maybe i did pay too much for the car, but there really was no way i could see of getting a dealership to drop 5 or 6 grand of MSRP.
it is what it is. at least i have exactly the car i wanted.
but they replaced the actuator and all the problems seem to have gone away. car has been great. I have received both customer service satisfaction calls from the dealership as well as from infiniti north america. i explained exactly what happened, and how i will never return to the dealership for service again.
the entire thing was a fiasco to say the least, but at least the car is fixed. maybe i did pay too much for the car, but there really was no way i could see of getting a dealership to drop 5 or 6 grand of MSRP.
it is what it is. at least i have exactly the car i wanted.
You did well.
Registered User
Joined: Feb 2008
Posts: 636
Likes: 0
From: Tampa Bay
Well, it turned out to be some kind of actuator. I still dont fully understand how the 4 wheel active steer works so if anyone knows i would love to be educated.
but they replaced the actuator and all the problems seem to have gone away. car has been great. I have received both customer service satisfaction calls from the dealership as well as from infiniti north america. i explained exactly what happened, and how i will never return to the dealership for service again.
the entire thing was a fiasco to say the least, but at least the car is fixed. maybe i did pay too much for the car, but there really was no way i could see of getting a dealership to drop 5 or 6 grand of MSRP.
it is what it is. at least i have exactly the car i wanted.
but they replaced the actuator and all the problems seem to have gone away. car has been great. I have received both customer service satisfaction calls from the dealership as well as from infiniti north america. i explained exactly what happened, and how i will never return to the dealership for service again.
the entire thing was a fiasco to say the least, but at least the car is fixed. maybe i did pay too much for the car, but there really was no way i could see of getting a dealership to drop 5 or 6 grand of MSRP.
it is what it is. at least i have exactly the car i wanted.
Not to beat a dead horse here but dude you way overpayed. 40200 fully (every other option possible, ill kick plates, extra mats, trunk mat, free oil changes etc) loaded except 4WAS (which I did not want). It adds weight and complexity which increases the possibility that something else could go wrong. And I took delivery in Feburary 08
Not to beat a dead horse here but dude you way overpayed. 40200 fully (every other option possible, ill kick plates, extra mats, trunk mat, free oil changes etc) loaded except 4WAS (which I did not want). It adds weight and complexity which increases the possibility that something else could go wrong. And I took delivery in Feburary 08
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Slapshot1
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