GTM MHI Twin Turbo Kit Roll Call
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From: Doha, Qatar
Gentlemen...for what it is worth I too put up over 8Gs on the early buy on the 2SC and waited eagerly for the finished product that finally came many many many months later. When this kit was first announced Feb 2012 it was 18 months until delivery. A lot of R&D went into this kit and I can tell you IT WAS WORTH THE WAIT. GTM puts a lot of effort into their products and that sometimes takes longer than anticipated. Hang in there and I am sure you will all be happy. I was.
I personally am a little annoyed at how long it's taking, but not that much. I was at first. But to some degree it's expected by people who are realistic that there will be some delays. My greatest problem with the situation is the lack of consistent updates with information on progress. I understand that there may not be any new news on when it'll be ready. That's OK with me (to a point) so long as you don't duck my phone calls, ignore emails, lie, or make excuses. If there is information, share it with everybody who's money you are holding, not a select few customers or those who are local and can pin you down face to face. I'm confident that the product will be good. The process of getting it is horrible.
I agree with the customer service. I only put 30% down, but I'm coming up on the time frame when the rest is due.
I spoke with Sam 2 weeks ago, and he said he would email me pictures and details later that day as he was busy. I emailed him a few days later as I never heard back. I then called and spoke with Blake who told me Sam and Pablo are the only ones that can help me. I left a message for a callback (this was 5 days ago) and I have still not heard anything back.
Really a bad experience thus far. The only thing they have been quick with was taking the order and cashing the check....
I spoke with Sam 2 weeks ago, and he said he would email me pictures and details later that day as he was busy. I emailed him a few days later as I never heard back. I then called and spoke with Blake who told me Sam and Pablo are the only ones that can help me. I left a message for a callback (this was 5 days ago) and I have still not heard anything back.
Really a bad experience thus far. The only thing they have been quick with was taking the order and cashing the check....
Just to update anyone who was following where GTM was at.
Finally got Sam on the phone today, his phones were blowing up - must have put me on hold 4 times to put other people on hold.
He said the lack of updates has been because people will just get angry that the update won't include delivery dates. He hopes that the next update will have delivery dates on when the first kits will go out. He had hoped that this would be in the next 2 weeks. Based on the timeline so far, I will wait and see.
Finally got Sam on the phone today, his phones were blowing up - must have put me on hold 4 times to put other people on hold.
He said the lack of updates has been because people will just get angry that the update won't include delivery dates. He hopes that the next update will have delivery dates on when the first kits will go out. He had hoped that this would be in the next 2 weeks. Based on the timeline so far, I will wait and see.
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Joined: Aug 2011
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Just to update anyone who was following where GTM was at.
Finally got Sam on the phone today, his phones were blowing up - must have put me on hold 4 times to put other people on hold.
He said the lack of updates has been because people will just get angry that the update won't include delivery dates. He hopes that the next update will have delivery dates on when the first kits will go out. He had hoped that this would be in the next 2 weeks. Based on the timeline so far, I will wait and see.
Finally got Sam on the phone today, his phones were blowing up - must have put me on hold 4 times to put other people on hold.
He said the lack of updates has been because people will just get angry that the update won't include delivery dates. He hopes that the next update will have delivery dates on when the first kits will go out. He had hoped that this would be in the next 2 weeks. Based on the timeline so far, I will wait and see.
Edit: I also have PM's from George dated 10th Feb saying that things would be sorted within 4-8 weeks......$100 bucks says that time will make him a liar.......
Last edited by Alkatraz; Mar 27, 2014 at 10:05 AM.
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Joined: Aug 2008
Posts: 12,173
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From: Doha, Qatar
Matt@GTM is building shift ***** so I asked him for an update on behalf of myG37. Here's his response hope it helps:
I'm sorry if you are a little confused with all of this but I do not have the authority to comment on the other things that are going on. I am a machinist, I make and design parts, If you have a question regarding an order or other business, please direct it towards Sam or George as I am not involved in those things at all, or give us a call 1(909)481-4300 mon-friday 9-6 PST and ask for Sam. Sam has been working on an update for it recently and when he finishes it he will post it. I just try to do my job the best I can and again this is being done IN MY FREE TIME, as in off the clock not getting paid I'm doing it because I want to.
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Thanks anyway Sam!
According to Sam (@GTM) they are still waiting on the final cast parts to be delivered and tested. Pipe bender is all good to go though and they have all of the other parts on the shelf.
Whether that is true or not, who knows.
Just to update anyone who was following where GTM was at.
Finally got Sam on the phone today, his phones were blowing up - must have put me on hold 4 times to put other people on hold.
He said the lack of updates has been because people will just get angry that the update won't include delivery dates. He hopes that the next update will have delivery dates on when the first kits will go out. He had hoped that this would be in the next 2 weeks. Based on the timeline so far, I will wait and see.
Finally got Sam on the phone today, his phones were blowing up - must have put me on hold 4 times to put other people on hold.
He said the lack of updates has been because people will just get angry that the update won't include delivery dates. He hopes that the next update will have delivery dates on when the first kits will go out. He had hoped that this would be in the next 2 weeks. Based on the timeline so far, I will wait and see.
2 weeks came and went...Looks like I'll continue to sit here in the dark. Very disappointing.
Frustration now at an all time high. Called and talked to Pablo....all he can do is take a message.
Told me to keep calling and emailing as he said Sam probably won't call back. Does anyone live near this shop?
Told me to keep calling and emailing as he said Sam probably won't call back. Does anyone live near this shop?
Well it looks like at this point GTM are not likely to deliver products at all or give anyone a refund from this GB. At least that's my opinion.
They filed for chapter 11 bankruptcy back in June.
http://bankrupt.com/misc/cacb14-17336.pdf
They filed for chapter 11 bankruptcy back in June.
http://bankrupt.com/misc/cacb14-17336.pdf
