Vizard_87

iTrader: (13)

well at least it's not just me so I'm not crazy

VaderK52

iTrader: (1)

Well I checked mine and yep they are hyperblinking also. Emailing DD

Phantom87

I contacted them on Friday with the same issue, I think I remember them saying that there was a bad batch. Im just on a replacement to ship out.

viper630

I just went to the DD site and opened a RMA request. I linked their instruction video, my video of the hyperblinking as well as a link to this post showing that multiple customers are noticing the same issue.

STREETTEC

Yeah, just got mine Friday and installed today... I have the hyperblinking... part of the bad batch crew. Will get in touch with DD. Other than the hyperblinking, I like it!! The wife likes it a lot more as well. LoL

xmajd92

iTrader: (1)

Let me know what they say guys. I just installed mine too... Hyperblinking

Diode Dynamics

iTrader: (11)

If you are experiencing hyperflash with the G37 tail-as-turn™, please send an email to our customer service team: contact@diodedynamics.com

We will assist you and make sure you are taken care of

Thank you,
Nick C.

viper630

Thanks DD for your great response and customer service.

All I just checked my RMA request and it was just approved for a replacement.

Thanks again DD/Nick.

Al Czervik

+1 on this. I got notification replacement modules are on the way along with all the stuff needed for return shipping on the defective modules. Top notch!

jacob sami

iTrader: (1)

+1 good customer service, Ill be awaiting the new set and send back the defective modules Too, good to know they stand behind their products and response to fix the matters ASAP .

steven92

I contacted DD but from what I am hearing the modules are defective, return to DD and they will reship replacement modules?

xmajd92

iTrader: (1)

After you contact them they should ship a replacement with a return label for the defective one. At least that's what DD told me

viper630

I went to their site and opened an RMA on my order on Sunday which was approved today. They're shipping a replacement w/ a return shipment slip/package for the old one.

JUMBO PALACE

iTrader: (1)

Glad you guys have all gotten help but I'm not having such an easy time. I've sent a few emails that haven't been answered, and their phone lines are not being monitored because of a trade show. I know DD is a well respected company but this is my first time dealing with them and I received a defective product and can't get any support.

viper630

I didn't call or emailed them, I just logged on their site under my account and opened an RMA. The process might be a bit slower due to the Sema Show but they should be able to process your RMA.