View Poll Results: Do your Sport-Seats have the leather seat bubble/strech issue?
Voters: 674. You may not vote on this poll
Pictures of your leather seat 'issues'
Do your homework. Find the proper Infiniti execs to address your issue with. Write them a formal letter. I have had my driver's seat replaced twice, but the second time was much more difficult.
The dealer wont do anything about it....He'll simple say " warranty does not cover daily wear and tear ". However if you know how to properly approach this it is possible you may convince him that its a faulty seat.
Still however, I feel like its really not a big deal.
Still however, I feel like its really not a big deal.
That is exactly what they told me lol
I'm getting my driver's bottom reskinned this week. Will post before and afters.
Update (Oct 5)
Can't win; dealer put a ding in my fender while replacing the leather - Pics to follow
Update (Oct 5)
Can't win; dealer put a ding in my fender while replacing the leather - Pics to follow
Last edited by kmare; Oct 5, 2010 at 11:04 AM.
OK guys.. so I have exactly same problems what you guys have (same mark on my sit at exactly same spot). Went to the dealer today in the morning, they told me that it's a "normal wear/usage" problem and warranty won't cover it. I told them that it's a known issue so they told me that they know about it and infiniti may replace it once for "loyal customers" who bought their cars at infiniti dealer and since I bought it somewhere else it probably won't be covered but they will make pictures and send it to infiniti because it's not dealers decision. (I drive infiniti cars for over 5 years.. it's my 3rd one) They just called me right now and told me that infiniti decided that sit can't be fixed under warranty.. so.. what are my options right now? Car have 52,000 miles so my warranty will expire in few months and I really would like to have it fixed because it's not comfortable to sit on it.. is there some phone number that I should call or write a formal letter to someone (name? address?)
Thank you guys
Thank you guys
OK guys.. so I have exactly same problems what you guys have (same mark on my sit at exactly same spot). Went to the dealer today in the morning, they told me that it's a "normal wear/usage" problem and warranty won't cover it. I told them that it's a known issue so they told me that they know about it and infiniti may replace it once for "loyal customers" who bought their cars at infiniti dealer and since I bought it somewhere else it probably won't be covered but they will make pictures and send it to infiniti because it's not dealers decision. (I drive infiniti cars for over 5 years.. it's my 3rd one) They just called me right now and told me that infiniti decided that sit can't be fixed under warranty.. so.. what are my options right now? Car have 52,000 miles so my warranty will expire in few months and I really would like to have it fixed because it's not comfortable to sit on it.. is there some phone number that I should call or write a formal letter to someone (name? address?)
Thank you guys
Thank you guys
here is mine
Did anyone have luck from the Infiniti from WA state? Kirkland or Fife to replace the seats?
DS
IMG_0058.jpg?t=1285911315
Did anyone have luck from the Infiniti from WA state? Kirkland or Fife to replace the seats?
DS
IMG_0058.jpg?t=1285911315
is it only sport seats that are getting fixed or are non-sport ones getting fixed too? i have a non-sport and the driver seat seems like its bubbled. not sure if it was mentioned in the 25 pages of this thread :/
Just brought mine to Infiniti of Fort Myers. They said after 12/12, Infiniti considers it "wear and tear." However, the service manager said he would replace the bottom cover 1 time. They consider it a "judgement call" now.













