IOC has a new service representative?

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Sep 18, 2006 | 10:49 AM

#16

ratm68

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From: Clarksville, MD

good to know IOC is not making any efforts to improve the situation. Good looking out Jeff. It's all very clear why IOC break off their ties with us, straight up damage control. They knew it wasn't going to be the last time they messes up since they make no effort to get rid of their bad advisors. Good luck to all those still using IOC, it's not worth the risk (for me the drive..haha) for a so-called hook-up they give us.

~Khoa

Sep 18, 2006 | 10:53 AM

#17

LEK

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they're glad to hook us up with a rip off.... lol

Sep 18, 2006 | 11:02 AM

#18

ratm68

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From: Clarksville, MD

Quote:

Originally Posted by LEK

they're glad to hook us up with a rip off.... lol

haha, nobody likes to pay full price when they're getting rip off

~Khoa

Sep 18, 2006 | 03:51 PM

#19

ughhness

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Quote:

Originally Posted by Destro

Matthew used to work with me. I know him very well. All I have to say is be VERY careful when dealing with Matt. He is VERY shady. He got fired from my work for ripping people off. Then he went to VW in Manassas and got fired from their for the same thing. Just watch yourself with him. We are still faxing stuff some of his customers receipts to Nissan because of all the complaints he got. He loves to jack up labor and screw people.
Our parent company used to complaints about him all the time. Not just my General Manager, but the Presidents/CEO's of our company, and Nissan USA used to call us up and send out reps to see why he was pissing off people and ripping them off so bad.

Thanks for the info. My appointment with IOC will be cancled for sure. Where else should I take it?

Sep 18, 2006 | 04:08 PM

#20

Destro

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From: Fairfax, VA

Quote:

Originally Posted by ughhness

Thanks for the info. My appointment with IOC will be cancled for sure. Where else should I take it?

You can try Infiniti of Tysons, they are no longer Rosenthal. Joe Shifflett was my Service Advisor, seemed pretty nice. Or you can come see me for non-warranty work.

Last edited by Destro; Sep 18, 2006 at 04:35 PM.

Sep 18, 2006 | 07:59 PM

#21

clokwork

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From: NoVA

Seems more and more people are going FI. Makes the G one helluva car...

Sep 18, 2006 | 10:45 PM

#22

ratm68

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From: Clarksville, MD

I spoke to Dave at IOT today, he said the rear clicking might be a safety recall which he said should be covered outside of warrantee. He said he will try to come on to post tonight, so i'll let him confirm this.

~Khoa