So after realizing, that not only does my exhaust sit lower then it should but it

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Dec 16, 2008 | 07:48 AM

#31

Ivoidwarranties

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From: Omaha

I like the tips that are on it they just hang too low. It sucks they didn't send you the right stuff in the first place but I think those tips look great with the car. 4.5" are just too big imo. Those would look great if they were just tucked in better.

Dec 16, 2008 | 07:51 AM

#32

willizm

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Quote:

Originally Posted by TicketProof

So the guy from Borla called me again and told me that he had the other G37 exhaust checked in his warehouse (there was only 1 left) and it too had the wrong tips installed. He said they would probably send me the entire rear muffler/tip assembly but that it could be anywhere from 8-10 weeks because it has to be manufactured

so i guess im stuck with the smaller tips for a good portion of the winter.

That sucks, but if the shop didn't weld the muffler piece, then it should be relatively easy to install. i installed mine and the hardest part was up by the headers for my HFC's. The borla really was not bad at all. Get some ramps and a couple sockets and you should be set. It can however be a pain to get the muffler off the hangers, but a pry bar makes it easy.

You may be able to sweat talk the shop into bailing you out since it's only the muffler assembly that needs to be switched. Shouldn't take them long at all.

Dec 16, 2008 | 12:09 PM

#33

oOmikeyboy

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From: Orlando, FL

Quote:

Originally Posted by willizm

The problem is that it's not the shops fault at all. It will be hard to convince them to remove and reinstall the new one when the fault wasn't theirs to begin with. I hope Borla picks up the cost though since it was their mess up

Yes sorry that was what i meant. Borla should be the one compensating. Now i just read that they are putting it on order for 8-10 weeks?... i would be mad.

Dec 16, 2008 | 12:32 PM

#34

MaxToTheG37

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From: Knoxville TN

Borla will make it right... i just hope you dont have to wait forever

Dec 16, 2008 | 01:22 PM

#35

teedough

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From: So Cal

any videos? im curious of how that would sound like

Dec 16, 2008 | 01:26 PM

#36

AlvinT

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This is Alvin Tolosa from Borla Performance Industries in California. Sorry to hear about your tip issues.
PM sent....we look forward to resolving your issues. Thanks!

Dec 16, 2008 | 08:10 PM

#37

TicketProof

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From: Hamptons, New York

in case anyone was curious, Greg from Borla sent me this and told me he would try and

get out the muffler assembly ASAP, i know mistakes happen and im fine with what i have right now and will be even happier when the new ones arrive and its very cool that they offered to pick up the reinstallation

Jack:

Your order reference number is CS6****. So you know we will cover the cost of the reinstallation for you. It shouldn’t be more then $50 -$75 dollars. We will have you pay for the installation and have you send us your receipt. We will then cut you a check for reimbursement. We are sorry for the inconvenience.

Greg L. Weiss
Customer Service Manager
Account Manager
Borla Performance Industries
701 Arcturus Ave
Oxnard, CA 93033
Direct Line: 805-246-6062
Fax: 805-986-8940
gregw@borla.com
AIM:gregwatborla

Dec 16, 2008 | 09:21 PM

#38

LAG37

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From: Los Angeles, California

sucks

Dec 16, 2008 | 09:39 PM

#39

tfmbigdog99

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From: Where the kids are high and the grades are low. NYC

Now the problem is getting those Hamptonian a$$holes to charge you 50-75 dollars for installation. Woo!

Dec 17, 2008 | 06:23 AM

#40

TicketProof

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From: Hamptons, New York

Quote:

Originally Posted by tfmbigdog99

Now the problem is getting those Hamptonian a$$holes to charge you 50-75 dollars for installation. Woo!

its just dropping the muffler piece out and swapping in the new one, shouldnt take more then a half hour or so, so i should be ok in the $$ dept.

Dec 17, 2008 | 11:34 AM

#41

AlvinT

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Thanks for your voicemail. It's important at Borla Performance Industries that we take care of our customers. Glad to hear Greg's taking care of you on this issue. Let us know if you have further questions.