Anyone with Lemon Law Info?
08-19-2011, 09:42 AM
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Anyone with Lemon Law Info?
Here the run down: 2009 Infiniti G37 Convertible 36 months lease. Odometer reads 21k
July 27th the car started giving me trouble. As I got off the highway and come to a stop the car began to violent shake and rpm's bouncing all over te place. I put it into neutral the engine settled down and seemed fine. Whenever I would put the car into gear (Drive - Reverse 7AT) it would make a clunk sound and stall. I had it towed to a local Infiniti dealership. When the tow truck came the car somehow managed to not stall out but sounded horrible.
Saturday July 30th - the dealer states a "IDLE RE-LEARN" was performed, that the car was road tested and the issue was gone. So I drove out to the dealer that day.
As soon as I sat in the car, started it, and put it into gear I knew the problem still existed. I drove approximately a half mile down the road approaching a red light. As the car comes to stop I could tell it didn't feel right. Next light, car stalls.. again. Back into Park, start, into gear. Horrible Sound, almost stalling, drive back to dealer. Tech tells me " I test drove the car it was fine, etc.." I didn't believe him. Regardless, I left the car there.
It is now August 19th. Apparently a transmisson has been on order and due to the "Tsunami in Japan" the parts have not been able to be allocated. No ETA on the repair, and they are 90% not 100% sure that the tranny is the fix. The Car didn't throw any codes. New school Techs don't know how to fix cars or diagnose a problem unless there is a code.. Pshh..
Do I have grounds for Lemon Law at this point? What are you thoughts? ANyone with actual Experience going through process? I have already googled the information for NY State
July 27th the car started giving me trouble. As I got off the highway and come to a stop the car began to violent shake and rpm's bouncing all over te place. I put it into neutral the engine settled down and seemed fine. Whenever I would put the car into gear (Drive - Reverse 7AT) it would make a clunk sound and stall. I had it towed to a local Infiniti dealership. When the tow truck came the car somehow managed to not stall out but sounded horrible.
Saturday July 30th - the dealer states a "IDLE RE-LEARN" was performed, that the car was road tested and the issue was gone. So I drove out to the dealer that day.
As soon as I sat in the car, started it, and put it into gear I knew the problem still existed. I drove approximately a half mile down the road approaching a red light. As the car comes to stop I could tell it didn't feel right. Next light, car stalls.. again. Back into Park, start, into gear. Horrible Sound, almost stalling, drive back to dealer. Tech tells me " I test drove the car it was fine, etc.." I didn't believe him. Regardless, I left the car there.
It is now August 19th. Apparently a transmisson has been on order and due to the "Tsunami in Japan" the parts have not been able to be allocated. No ETA on the repair, and they are 90% not 100% sure that the tranny is the fix. The Car didn't throw any codes. New school Techs don't know how to fix cars or diagnose a problem unless there is a code.. Pshh..
Do I have grounds for Lemon Law at this point? What are you thoughts? ANyone with actual Experience going through process? I have already googled the information for NY State
Last edited by JGabucci; 08-19-2011 at 09:55 AM. Reason: Making my questions clearer.
08-19-2011, 09:50 AM
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Let me Google that for you...
sorry... i always wanted to do that!
first link shows the lemon law in NY state...
Cars covered by the law include any car that:
Was covered by a warranty at original delivery; AND
Was purchased, leased or transferred within the earlier of 18,000 miles or two years from the date of original delivery; AND
Was either purchased, leased or transferred in New York State or is presently registered in the state; AND
Is used primarily for personal purposes.
Duty to Repair:
A reasonable chance for a manufacturer or its authorized agent to repair a problem for a new car is considered to be:
Four or more attempts to repair and the problem continues to exist; OR
The car is out of service by reason of repair of one or more problems for a cumulative total of 30 days or more.
Exceptions when manufacturers may not be required to provide a refund or replacement:
The problem does not substantially impair the value of the car to the consumer; OR
The problem is a result of abuse, neglect or unauthorized alteration of the car.
sorry... i always wanted to do that!
first link shows the lemon law in NY state...
Cars covered by the law include any car that:
Was covered by a warranty at original delivery; AND
Was purchased, leased or transferred within the earlier of 18,000 miles or two years from the date of original delivery; AND
Was either purchased, leased or transferred in New York State or is presently registered in the state; AND
Is used primarily for personal purposes.
Duty to Repair:
A reasonable chance for a manufacturer or its authorized agent to repair a problem for a new car is considered to be:
Four or more attempts to repair and the problem continues to exist; OR
The car is out of service by reason of repair of one or more problems for a cumulative total of 30 days or more.
Exceptions when manufacturers may not be required to provide a refund or replacement:
The problem does not substantially impair the value of the car to the consumer; OR
The problem is a result of abuse, neglect or unauthorized alteration of the car.
08-19-2011, 09:53 AM
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Let me Google that for you...
sorry... i always wanted to do that!
first link shows the lemon law in NY state...
Cars covered by the law include any car that:
Was covered by a warranty at original delivery; AND
Was purchased, leased or transferred within the earlier of 18,000 miles or two years from the date of original delivery; AND
Was either purchased, leased or transferred in New York State or is presently registered in the state; AND
Is used primarily for personal purposes.
Duty to Repair:
A reasonable chance for a manufacturer or its authorized agent to repair a problem for a new car is considered to be:
Four or more attempts to repair and the problem continues to exist; OR
The car is out of service by reason of repair of one or more problems for a cumulative total of 30 days or more.
Exceptions when manufacturers may not be required to provide a refund or replacement:
The problem does not substantially impair the value of the car to the consumer; OR
The problem is a result of abuse, neglect or unauthorized alteration of the car.
sorry... i always wanted to do that!
first link shows the lemon law in NY state...
Cars covered by the law include any car that:
Was covered by a warranty at original delivery; AND
Was purchased, leased or transferred within the earlier of 18,000 miles or two years from the date of original delivery; AND
Was either purchased, leased or transferred in New York State or is presently registered in the state; AND
Is used primarily for personal purposes.
Duty to Repair:
A reasonable chance for a manufacturer or its authorized agent to repair a problem for a new car is considered to be:
Four or more attempts to repair and the problem continues to exist; OR
The car is out of service by reason of repair of one or more problems for a cumulative total of 30 days or more.
Exceptions when manufacturers may not be required to provide a refund or replacement:
The problem does not substantially impair the value of the car to the consumer; OR
The problem is a result of abuse, neglect or unauthorized alteration of the car.
08-19-2011, 10:09 AM
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If they give you a loaner car, why do you care? You save mileage on the lease car so, you can enjoy your long road trip a couple month later.
Some people try to make a big deal when dealers told them that they need to wait 1-3 months to get the parts. I look at it as the opportunity to save mileages and maintenance expenses on my car.
Some people try to make a big deal when dealers told them that they need to wait 1-3 months to get the parts. I look at it as the opportunity to save mileages and maintenance expenses on my car.
08-19-2011, 10:13 AM
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there are always stipulations that would protect the manufacturer... and a tsunami in Japan is one they can use as an excuse (if that is infact the case and it's not the dealer trying to skimp you out).
either way, in NYC it needs to go back for the same thing 4 times or be out of service for 30 days (cumulative)... i think that since they are giving you a loaner and the tsunami excuse lemon law may not be applicable because they are making an attempt at fixing the car.
but again... i'm no lawyer or specialist in this matter... hope the info helps.
either way, in NYC it needs to go back for the same thing 4 times or be out of service for 30 days (cumulative)... i think that since they are giving you a loaner and the tsunami excuse lemon law may not be applicable because they are making an attempt at fixing the car.
but again... i'm no lawyer or specialist in this matter... hope the info helps.
08-19-2011, 10:13 AM
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If they give you a loaner car, why do you care? You save mileage on the lease car so, you can enjoy your long road trip a couple month later.
Some people try to make a big deal when dealers told them that they need to wait 1-3 months to get the parts. I look at it as the opportunity to save mileages and maintenance expenses on my car.
Some people try to make a big deal when dealers told them that they need to wait 1-3 months to get the parts. I look at it as the opportunity to save mileages and maintenance expenses on my car.
Secondly, if in the event I get into an accident in car thats not mine its another issue I don't need to deal with. When the dealer tells me they aren't sure the tranny is even the problem, its a problem for me and something needs to be done. Its turning into a mess.
08-19-2011, 10:34 AM
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When I traveled a lot in the past, I liked to rent a car for the weekend trips (for about $50 after tax). I put any where from 1000-1500 miles for the 3 days weekend.
I agree.
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