Dealer says they can't get a part number from Infiniti...
So I take my car to the dealer for this hissing noise I hear coming from under then hood and that can also be heard from inside (sounds like vents are still on, even though climate control is off). When I get to the dealer, they pop the hood and lift the cover for brake fluid under the hood and tell me that my brake booster is leaking and that they need to order a new part. So I come back a few days later for my service appointment and they tell me that they couldn't get the part because there is no part number for it. I am told they are in the process of contacting Infiniti for the part number. When I call today, the service rep tells me that Infiniti told them that they part DOES NOT exist, and therefore there is not part number?!?!?! My rep then tells me to call consumer affairs in order to help out in this situation. I called and talked to consumer affairs and was told that they would research the situation and get back to me. Anybody have a similar situation?? Any advice on what I should do? Perhaps try a different dealer, or just hold on tight for a while?
Last edited by SilverBullet; Mar 19, 2009 at 04:20 PM.
My dealership is pretty bad, but it is close, then next one is 30 miles away. I am thinking about trying a different dealership, I am not sure what to do.
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Well I gave them a call. They told me that they have the part number(D7210EY02C). The problem is that when they try to order it through Infiniti, it is coming up that there is no part.
I don't know why the one digit difference (the part number I gave you is based off my VIN). Perhaps different boosters between sport/non sport because of different brake systems?
Oh and I must EDIT; the cost $865.88. I suck at typing and didn't notice till now. Call the guys at Riverside Infiniti. They'll know what the hell is going on.
Oh and I must EDIT; the cost $865.88. I suck at typing and didn't notice till now. Call the guys at Riverside Infiniti. They'll know what the hell is going on.
I have a sport model. That is the part number they gave me. I would go to Riverside Infiniti, but it is about 100 miles away.
I don't know why the one digit difference (the part number I gave you is based off my VIN). Perhaps different boosters between sport/non sport because of different brake systems?
Oh and I must EDIT; the cost $865.88. I suck at typing and didn't notice till now. Call the guys at Riverside Infiniti. They'll know what the hell is going on.
Oh and I must EDIT; the cost $865.88. I suck at typing and didn't notice till now. Call the guys at Riverside Infiniti. They'll know what the hell is going on.



I'm pretty angry. Every time I go to a dealer something comes back broken.