mdigiorgio35

might be a broken record here but after some deductive reasoning its def the iphone...iphone has a tough time connecting to my beats by dre as well when i answer phone calls on it. I have to manually click the headphones in the bluetooth setting when im on a call

Cwickenstein

Right. Anything for the firmware for the head unit in the car itself? I know that Bose makes the speakers, but another company produces the actual radio/bluetooth/Nav system. Any idea who that might be?

Crazyirish

Apparently Apple has been throttling the CPU on phones as their battery ages "to preserve power on time". I wonder if this CPU throttling is to blame for the constant cutting in and out I was experiencing...

Might be worth it to have the battery replaced if you have an older (pre 7) iPhone.

codeflux

iTrader: (12)

I have iPhone 6S and the battery has been replaced by Apple 2 months ago. That’s got nothing to do with Bluetooth issues.

I’ve been using USB audio input in my car and basically abandoned Bluetooth audio streaming.

Problems persist in iOS 11.2.5 beta BTW.

G37xS-Life

I've been having Bluetooth issues on my iPhone 6 since updating the software a while back. Recently, I upgraded to the iPhone-X and the issues have not occurred. I've been using the iPhone-X for about 2 weeks and so far the Bluetooth has worked flawlessly. Fingers crossed.

codeflux

iTrader: (12)

IIRC iPhones 6 and X have different Bluetooth chips or versions. Quite possible that upgrading the phone fixed it. But that is quite an expensive proposition, why not upgrade the car while you're at it.

JessicaIndy

Well I can say that since I got my iPhone X upgrading from iPhone 6+ I am having same4 issue. Both were on IOS 11.x.x so this tells me an iPhone upgrade will not resolve this.

Just a heads up to all

codeflux

iTrader: (12)

Yep, changing one iPhone to another doesn't seem to work (or rather rarely does).

My wife and I had about an hour drive couple of days ago, so we connected her iPhone SE on iOS 10.2 via Bluetooth and played Spotify. Connection and playback went smoothly, no disconnects - however, occasionally, the playback would start hiccuping (plays about half a second, stops a second, rinse repeat). The only way to fix that was to disable and re-enable Bluetooth on her phone. And even with that, track information wasn't showing up on the car screen.

USB media input on my '11 works flawlessly though, so I'm going to be using that for the foreseeable future.

Cwickenstein

You use the USB port with your iphone? Mine does not seem to connect correctly and begins to connect and disconnect (charge/not charge) rapidly.

The track info rarely shows after the first song played...

codeflux

iTrader: (12)

Yes, using USB port with my phone.
'11 G37 sedan with navi, iPhone 6S with 11.2.5 beta 2.
Phone connects right away and stays connected, and car displays full media information and playback time any time track changes. Doesn't display media image though, haven't been able to get that working playing podcasts or Spotify (I don't have any music on my phone, everything is streamed).

/edit Finally saw the media image, playing Amazon Music through USB, went though iPod menu, Now Playing, and there it was. Not on the Status screen though - that screen doesn't have as much vertical room to display the image.

Cwickenstein, try a different USB cable. I was using a cheap USB extension cable, and it introduced clicks and pops and dropouts. Direct connecting the lightning cable fixed that, then I spent more than a dollar on a good quality USB extension cable (AmazonBasic brand), and that works well.

sev1980

Looks like there is a fix in the form of an update from infiniti. There is an update dvd they pop in that updates the unit and takes care of the issue.

It would be awesome if someone were able to get a hold of this dvd, only the dealers have it. The dealer shouldnt charge money for popping in a dvd for an update and nothing else.

http://www.infinitig37.com/TSB/ITB12-054a.pdf

It would be awesome if someone could get a image of this dvd and we can just burn it and pop it in. I used to work at a Infiniti dealer many moons ago. Too bad I dont have access anymore. Maybe someone else does!

mdigiorgio35

haha that "note" at the bottom of the infiniti report is false...hence why this thread is still current.

sev1980

Someone just needs to call clarion on that number listed in the bulletin and social engineer them into sending that dvd. All our problems would be solved

codeflux

iTrader: (12)

I don't see how any of these are relevant...

• Specific addresses cannot be entered.
• System reboots when:
• On long trips with a destination set
• Within a few minutes of starting the vehicle
• A destination is set or duri ng the process of setting
• The logo appears after the system shuts off
• Predictive lines are not present on M models only.
• System locks up with many functions operating at one time (USB, Bluetooth, MP3, vehicle in reverse/camera operating, etc.).
• POIs are missing (Application disc of new “map update” was not installed).
• Popping noise from the vehicle’s speakers when ignition is turned on after entering the vehicle, if the customer was on a Bluetooth Handsfree call that connected to the vehicle mid call.

sev1980

Sorry, I should have posted the newer TSB that has the exact same procedure as the previous one I posted. The new one specifically mentions connectivity issues with newer iphones.

Here it is

https://static.nhtsa.gov/odi/tsbs/20...91569-2280.pdf


Procedure to fix is the same, requires the NTB12-070 dvd.