Site Feedback & Suggestions For posting feedback and suggestions regarding MyG37.com

message to moderators

Thread Tools
 
Search this Thread
 
Old Mar 24, 2008 | 11:17 PM
  #1  
beestea's Avatar
beestea
Thread Starter
Registered User
 
Joined: Sep 2005
Posts: 139
Likes: 0
message to moderators

Guys... we have a problem here... First there are way too many subforums on this board for one car model... it makes it not as user friendly and less people are going to click through all of the subforums which means less viewers/responders to each post.

Second... I just posted a pretty important thread about G37 exhaust rattle in the main forum because I want everyone to see it so we can get an idea how many people have this issue and see who has been able to get it fixed. Not only do I feel this should stay in the main forum, but a moderator should make it a sticky. There are a couple other posts that also got moved and people were asking for sticky's on those threads as well. Yet a moderator moved it to the Tech Area > Brakes, Suspension, Wheels & Tires forum? That doesn't even make sense.

I know you guys are trying to do your job but take a step back and realize that these forums are for the owners/drivers/etc and are supported by ad revenue from the clicks we make on your pages. Please be a little bit easier on us, and maybe occasionally try to help.
Reply
Old Mar 24, 2008 | 11:23 PM
  #2  
DiamondGCoupe's Avatar
DiamondGCoupe
Administrator
iTrader: (4)
 
Joined: Sep 2004
Posts: 5,272
Likes: 20
From: FL CA TX
LOL, just fyi that uber important exhaust rattle thread has been posted 10+ times on every subforum possible..

If you took a look at the THOUSANDS of threads that our posted throughout this forum you will understand very quickly why there are many subforums. The purpose of Moderation and taxonomy of forum categories is to HELP everyone in their search, which you obviously did not perform or you'd have noticed the exhaust thread posted, in its proper subforum, many times.

Last edited by DiamondGCoupe; Mar 24, 2008 at 11:28 PM.
Reply
Old Mar 24, 2008 | 11:32 PM
  #3  
solopresident's Avatar
solopresident
Premier Member
 
Joined: Feb 2007
Posts: 3,478
Likes: 1
From: So. Cal
this is very very moderated place. get us some performacne parts, aero kits, wings, **** anything. let these guys get not so bored lol
Reply
Old Mar 25, 2008 | 12:13 AM
  #4  
MaxToTheG37's Avatar
MaxToTheG37
Super Moderator w/ Boost
iTrader: (3)
 
Joined: Dec 2007
Posts: 7,042
Likes: 5
From: Knoxville TN
Originally Posted by beestea
Guys... we have a problem here... First there are way too many subforums on this board for one car model... it makes it not as user friendly and less people are going to click through all of the subforums which means less viewers/responders to each post.

Second... I just posted a pretty important thread about G37 exhaust rattle in the main forum because I want everyone to see it so we can get an idea how many people have this issue and see who has been able to get it fixed. Not only do I feel this should stay in the main forum, but a moderator should make it a sticky. There are a couple other posts that also got moved and people were asking for sticky's on those threads as well. Yet a moderator moved it to the Tech Area > Brakes, Suspension, Wheels & Tires forum? That doesn't even make sense.

I know you guys are trying to do your job but take a step back and realize that these forums are for the owners/drivers/etc and are supported by ad revenue from the clicks we make on your pages. Please be a little bit easier on us, and maybe occasionally try to help.


Bro... the majority of people here click "new posts" at the top in the blue bar... It shows everypost no matter where it is... trust me... people are seeing your thread... there just not replying cause its been...beathorsebeathorse
Reply
Old Mar 25, 2008 | 12:57 AM
  #5  
bboysteele's Avatar
bboysteele
Premier Member
 
Joined: Jul 2007
Posts: 3,346
Likes: 3
From: Colorado Springs, CO
Your thread has been merged to the Muffler Rattle Video thread and that one has been stickyed. That thread has video(s) of the problem so it is much more helpful for individuals. Your write up is there also to help out.
Reply
Old Mar 25, 2008 | 06:17 PM
  #6  
beestea's Avatar
beestea
Thread Starter
Registered User
 
Joined: Sep 2005
Posts: 139
Likes: 0
Originally Posted by bboysteele
Your thread has been merged to the Muffler Rattle Video thread and that one has been stickyed. That thread has video(s) of the problem so it is much more helpful for individuals. Your write up is there also to help out.
Thanks bboysteele, hopefully we will actually get some good info on how this can be fixed. The sticky will help.

I did search before and found several threads on the topic with no obvious solution, so thats why I was asking for a sticky.

I have a feeling a bunch of the people giving the useless replies probably don't even own a G37 and therefore don't even care.
Reply
Old Mar 25, 2008 | 06:21 PM
  #7  
beestea's Avatar
beestea
Thread Starter
Registered User
 
Joined: Sep 2005
Posts: 139
Likes: 0
Originally Posted by DiamondGCoupe
LOL, just fyi that uber important exhaust rattle thread has been posted 10+ times on every subforum possible..

If you took a look at the THOUSANDS of threads that our posted throughout this forum you will understand very quickly why there are many subforums. The purpose of Moderation and taxonomy of forum categories is to HELP everyone in their search, which you obviously did not perform or you'd have noticed the exhaust thread posted, in its proper subforum, many times.
And please point me to one of the 10+ threads that has any type of fix posted? Isn't the point of these forums for those of us that are G37 owners to be able to shared problems, knowledge, fixes, etc to generally help each other? If there are 10+ threads then you must agree that it is a wide spread problem and it would be helpful to have it posted as a sticky in a very visible place. I am assuming your G37 doesn't suffer from this issue yet, but I bet if it starts you won't want to dig through the 10+ threads to find the one thread that does have the answer versus the 1 sticky that does.
Reply
Old Mar 25, 2008 | 06:22 PM
  #8  
beestea's Avatar
beestea
Thread Starter
Registered User
 
Joined: Sep 2005
Posts: 139
Likes: 0
Originally Posted by solopresident
this is very very moderated place. get us some performacne parts, aero kits, wings, **** anything. let these guys get not so bored lol
You must be right... i've been on car forums since I had my 97 Accord and this is definitely the most moderated board ive been on. Its probably just a couple over zelous moderators doing it.
Reply
Old Mar 25, 2008 | 06:35 PM
  #9  
solopresident's Avatar
solopresident
Premier Member
 
Joined: Feb 2007
Posts: 3,478
Likes: 1
From: So. Cal
dealer is how u fix it
Reply
Old Mar 25, 2008 | 06:42 PM
  #10  
beestea's Avatar
beestea
Thread Starter
Registered User
 
Joined: Sep 2005
Posts: 139
Likes: 0
Originally Posted by solopresident
dealer is how u fix it
Obviously... I already took it in once and they "tightened some metal sheilding and added additional insulation" which didn't do jack. As most dealers try to do the least work possible with the goal of getting customers to stop asking for warranty repairs it helps to have as much knowledge on the subject as possible. Ultimately if we find out there is a TSB that would be best. Im trying not to have to take it back multiple times to get it fixed.
Reply
Old Mar 25, 2008 | 07:05 PM
  #11  
Black Betty's Avatar
Black Betty
Lexus Defector
iTrader: (60)
 
Joined: Sep 2007
Posts: 21,148
Likes: 2,093
I think the reason why the mods are resistant to yet another post on the topic is because if you had read any of the other posts, you would have probably seen that the fix is to take it to a dealership and have them replace your exhaust system under warranty. I don't have the problem but I read the posts. They said take it to the dealer and have it replaced.

It's not even close to the most moderated forum I've been a part of, I think there are certain things like gratuitous postwhoring that are way out of control here.

But the point of my post is to tell you to take your car to the dealer to get your exhaust replaced. I think that will fix it. If you take it to the dealer and have it replaced under warranty, that is. Maybe we could start another thread with a poll that asks people who have the problem how they have gotten it ifxed? Choices could be 1) Take it to the dealership and have your exhaust system replaced under warranty, 2) Take it to the dealership and have your exhaust system replaced under warranty, 3) Take it to the dealership and have your exhaust system replaced under warranty, or 4) Post another thread about the exhuast rattle to see if anyone else has it and if they took it to the dealership to have it replaced under warranty. What do you think?
Reply
Old Mar 25, 2008 | 07:29 PM
  #12  
beestea's Avatar
beestea
Thread Starter
Registered User
 
Joined: Sep 2005
Posts: 139
Likes: 0
Maybe you live in perfect land where the your car dealers always take the straight line and do exactly what will fix your car the first time around... but in my kneck of the woods the consumer needs to be educated and be able to convince a dealer to do the work that is needed.

What if my car is the first car into my dealership with this problem and there is no national technical service bulletin? You think right off the bat the dealer is gonna just replace the whole exhuast?

I want to be able to educate my dealer on the problem and the fix if needed.

Have you ever read any of the BMW forums regarding the 335 overheating issues and the oil cooler installation? Yep, BMW dealers do the same thing... the forum users had to band together, share information and esentially force the dealers to add in oil coolers in order to fix the over heating issues.

Dealerships are are in it to make money, and unfortunely that is sometimes a conflict of interest when it comes to fixing things with new cars under warranty.

Obviously I will take my car back to my dealer, but this time I will tell them I am a member of a forum where several owners are reporting this problem, and the only fix was to replace the entire exhuast.
Reply
Old Mar 25, 2008 | 07:38 PM
  #13  
Black Betty's Avatar
Black Betty
Lexus Defector
iTrader: (60)
 
Joined: Sep 2007
Posts: 21,148
Likes: 2,093
Originally Posted by beestea
Maybe you live in perfect land where the your car dealers always take the straight line and do exactly what will fix your car the first time around... but in my kneck of the woods the consumer needs to be educated and be able to convince a dealer to do the work that is needed.

What if my car is the first car into my dealership with this problem and there is no national technical service bulletin? You think right off the bat the dealer is gonna just replace the whole exhuast?

I want to be able to educate my dealer on the problem and the fix if needed.

Have you ever read any of the BMW forums regarding the 335 overheating issues and the oil cooler installation? Yep, BMW dealers do the same thing... the forum users had to band together, share information and esentially force the dealers to add in oil coolers in order to fix the over heating issues.

Dealerships are are in it to make money, and unfortunely that is sometimes a conflict of interest when it comes to fixing things with new cars under warranty.

Obviously I will take my car back to my dealer, but this time I will tell them I am a member of a forum where several owners are reporting this problem, and the only fix was to replace the entire exhuast.
There are a number of members here who work at Infiniti dealerships. The dealer is not out to screw you. They actually make good profit when you bring your car in to warranty work, why would they give you a hard time about an obvious legitimate issue that you are having that will actually make them money to fix? The first guy here who took his in and got it replaced didn't have the clout of "reorting that he's a forum member where several owners are reporting this problem". If you have a crappy dealership, that sucks. Go to another if there's one nearby. You shouldn't have to have intimate knowledge of auto mechanics to get your car fixed. You should be able to tell them that the exhaust has something loose inside making this noise and they should fix it. If you go to pick it up and it's still making the same noise, make them fix it before you leave. Search the web and see if there's a TSB on it. There haven't been any reported here that I'm aware of regarding this issue. Good luck getting your car fixed man. I guess maybe I'm just lucky in that I have a dealership that does their job and provides me excellent service without a bunch of BS.

BTW, BMW guys should have read a magazine or 2 before buying the oil cooking 335i. I knew about it. They fixed it because it is a legitimate quality control issue and nobody would buy it if they didn't, not because "the people banded together".

Last edited by Black Betty; Mar 25, 2008 at 07:45 PM. Reason: Added comment
Reply
Old Mar 25, 2008 | 07:47 PM
  #14  
Callaway's Avatar
Callaway
Arm flailing tube man
 
Joined: Sep 2006
Posts: 2,043
Likes: 3
From: Northern Virginia
Originally Posted by beestea
Second... I just posted a pretty important thread about G37 exhaust rattle in the main forum because I want everyone to see it so we can get an idea how many people have this issue and see who has been able to get it fixed. Not only do I feel this should stay in the main forum, but a moderator should make it a sticky. There are a couple other posts that also got moved and people were asking for sticky's on those threads as well. Yet a moderator moved it to the Tech Area > Brakes, Suspension, Wheels & Tires forum? That doesn't even make sense.

I know you guys are trying to do your job but take a step back and realize that these forums are for the owners/drivers/etc and are supported by ad revenue from the clicks we make on your pages. Please be a little bit easier on us, and maybe occasionally try to help.
i think i was the one that moved your exhaust rattle thread. if it was moved to the wrong area, my apologies.
Reply
Old Mar 25, 2008 | 07:53 PM
  #15  
beestea's Avatar
beestea
Thread Starter
Registered User
 
Joined: Sep 2005
Posts: 139
Likes: 0
Im really not trying to argue with you or start a fight... but I have owned 3 brand new cars in my life 1 honda, 1 acura, 1 infiniti and at least around here there is always a case where you need to educate the dealer on something or at least convince them that if they do a "band-aid" fix that you know enough to tell they didn't fix it correctly. I just take it as a fact of life when dealing with car dealerships.

As far as the BMW case I mentioned, I bet if you go to e90post or some other similar forum there are still several threads regarding "dealer won't install oil cooler, etc" I know the magazines pointed it out early that it was a problem but BMW corporate wouldn't admit the problem, or install them under warranty, for at least 6 months to a year after the car was out. Im still pretty sure they aren't installing it proactively, only once a car exhibits a problem. Thats the point I was trying to make about owners banding together for a common goal.

I likened my issue to that because I did read through all of the other exhuast rattle posts on this forum, and several users posted "Its just normal for the G37 to do that, my G35 always did and I guess they never fixed the problem". Another user reported "My dealer said all G37's sound like that its normal".

So I am obviously not the only one that got a bit of a run around from the dealer.
Reply



All times are GMT -4. The time now is 09:59 AM.