well, i went to the Glendale Infiniti and the guy said he would provide me with a shuttle to work and back.....i was like sorry dude ill take my bmw .. but no guys they didnt even offer a damn loaner...whatever he said just a half an hour ago it was the steering pump and it went out...somehow...he didnt even give me a good reason but my car should be back in my hands tomarrow before lunch.

 

oh yes he gave some bs about it not being to big of a probelm and i responded by saying i pay $____ a month for this car and if you take my car over night yes i think it is a big deal.. just stfu and fix it..thank you

 

Bro, you should have got a loaner. I think they pulled a fast one or whomever you spoke with pulled a fast one on you. I'd speak with his/her manager. Infiniti CS doesn't roll that way. You bought an Infiniti, not a FORD.

 

Yea, talk to the manager, over night issue definitely deserves a loaner, especially if you made an appointment. I don't know what the rule is, but I don't think it's something you get only if you have to ask for it.
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yeah...he did kind of in-convience me a little but they have some stupid azz shuttle crap which takes you around..like wtf...i have a 40plusk car how do you do that to me...

 

FORD has a shuttle........ see my point? I'd speak with a manager ASAP! U should at least get a tank of gas for ur trouble.

 

a tank of supreme would sure make janet happy

 

the power steering box cost is 1k from the dealer and 6 hours of labor..the dealer is gonna chrge infiniti 1800

 

oh damnn glendale infiniti suxxx

so far all the dealerships ive been to gave loaners

tustin, mission viejo, cerritos, all those gave loaners.