infiniti broke my car :(
they said the tech who can do the diagnostic was off saturday so he will work on it on monday. watever that means idk. i think i will quietly wait till friday then call them late afternoon for an update.
You should be calling them every day for an update, if they haven't contacted you yet it's likely they haven't found a solution or started working on it. If I were in your shoes I would be all over the dealer until they were able to give me some specifics.
well the solution is that the car needs a new ecm/ecu. its a matter of whos gonna pay for it i guess. in the phone conversation the service guy said they plugged in another ecm to test in my car and it worked. so the last thing the service guy said was let him talk with the service manager and he will call me back.
Man you are more patient than I am. When I drop my car off at a shop for 1 day Ill call by 4PM if I haven't had a call updating me on when to pick it up.
is it safe to think that since im not getting a call back they must be working on my car and will suprise me and say come pickup the car theyre done and i dont have to pay for anything other than key programming?
anyone with dealership experience? or worst case my cars jus sitting in the shop collect shop dust. theyve had my car since friday.
anyone with dealership experience? or worst case my cars jus sitting in the shop collect shop dust. theyve had my car since friday.
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Call them or they will somehow reprogram your old ECU to make it look like you had a tune and screw you...I would have called them every day. Twice a day....
I hate dealer service centers....I have not taken my last 3 cars ever to one...I always buy the service tech manuals and try to do everything I can myself...
Of course a key would be impossible...sorry for your trouble OP. I hope they change the ECU and your done ...
alright so i took some of yalls advice and gave them a friendly call to get an update and spoke directly to the service manager. he said theyre ordering a new ecu and they will take care of it. yay!! hopefully by saturday it should be all done. thanks guys
He's putting miles on their car. It's not all bad. Hopefully they take care of it soon. I don't see any way you get stuck paying for any of this.
Originally Posted by saywat?
alright so i took some of yalls advice and gave them a friendly call to get an update and spoke directly to the service manager. he said theyre ordering a new ecu and they will take care of it. yay!! hopefully by saturday it should be all done. thanks guys
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