Convertible roof problems code c2364

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Old Jun 22, 2020 | 01:06 PM
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Convertible roof problems code c2364

Hello, I have a 2010 Infiniti g37 convertible and the convertible roof does not close, it only makes a beep beep, when I drive it constantly stays beep and on the screen it shows roof in operation until I stop, I saw some videos that indicate that it must be given a relearn , I took him to a mechanic, he gave him a relearn but a c2364 code comes out that he does not want to delete and I do not know what it is,the mechanic told me battery is about to die but still starting the car little vague but work fine until now,in other posts that I read change the battery for a new one works only for about 3 weeks and then start the problem again, i don't know if apply to my case,someone who has happened the same thing that tells me what to do please since I want to avoid taking it to the dealer because it very expensive,there will be somewhere where all those codes are found? Thanks in advance

Last edited by Infinitiyauco; Jun 22, 2020 at 05:02 PM.
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Old Jun 29, 2020 | 04:08 PM
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I have the same problem, only the roof is stuck in the DOWN position.

At the dealer now. I'm hoping that 3rd-party extended warranty I bought for it covers it.

How old is your battery?

Get a new one and try it again.

Last edited by teahead; Jun 29, 2020 at 04:16 PM.
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Old Jun 29, 2020 | 04:16 PM
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Old Jun 29, 2020 | 06:30 PM
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Just got it "re-learned".

Not bad. $175 at the Nissan dealer, I'm ok w/that.


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Old Jun 29, 2020 | 06:30 PM
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B1763 code. Interesting.
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Old Jun 29, 2020 | 08:06 PM
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I'm glad you solved your case, in my case I put a new battery in it and nothing, question, is deleting the code the same thing that relearn? because one mechanic couldn't erase it and the other one erased it and it doesn't do anything either, I'm going to have to take it to another mechanic because in Puerto Rico where I live the infiniti dealer has 30 minutes left and they don't work the convertibles, they refer them to another place that is 2 hours driving,,wish me luck
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Old Jun 29, 2020 | 08:09 PM
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Erasing the code does squat.

You have to go to a dealer and get it relearned unfortunately by THEIR computer.

Try a Nissan dealer. That's who fixed mine.

Last edited by teahead; Jun 30, 2020 at 07:09 PM.
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Old Jun 29, 2020 | 08:25 PM
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Ok ,I'm going to do that,thanks
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Old Jul 10, 2020 | 01:30 PM
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Hi teahed,i fix my car yesterday at a nissan dealer,cost me 220.10 I'm ok with that too ,hope it last long time because electrical parts not have warranty,thanks for the advice
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Old Aug 5, 2020 | 11:30 PM
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GODDAMMIT!

Went over a big pothole that I couldn't avoid.

Guess what...I'm back w/the "Roof in Operation" error w/the loud beep! Who'da thunk a big bump would now cause that again!

Another trip to the dealer and $200 down the drain.
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Old Aug 6, 2020 | 12:09 AM
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Hi,since they fixed the car on July 10 2020, just check that the roof worked that day and since then I have not come back down, I think I am a little afraid that it will be damaged again, I may lower it later but for the moment I'll leave it with the roof up, I hope you can solve
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Old Sep 22, 2020 | 09:49 PM
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You need the sensor $200. Tells the computer where the top is at all times
solved all my problems
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Old May 23, 2022 | 03:36 PM
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What's the sensor called? And where is it located

Last edited by RFRMIL; May 23, 2022 at 03:42 PM.
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Old May 25, 2022 | 07:42 AM
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does anyone know if you can disconnect the beep mine is stuck in the up position? mine says in operation but garage says new hydraulic system, thank you for any help its driving me made the beep
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Old May 25, 2022 | 05:04 PM
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You can pull the hydraulic pump easily enough yourself and send to top hydraulics. $400 fix.
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