I hope this is not more run arounds! Good luck (to all of us) tomorrow!

 

if anyone gets any updates, along with any contact info (Consumer affairs, or other Infiniti people) please udpate!

 

thanx Beerme

btw, can you either Post or PM me your First name, when I call Evelyn i'd like to say that you're a friend of mine.
Thanx

Also, what dealer in Philly did you take your car to?

 

BTW: here is the full writeup from the dealer:

Noticed vehicle was altered with lowering suspension. Raised vehicle in air and noise was still present. Had shop foreman go ride with customer too. He also heard the high pitched noise. Removed drive belt and noise was still present. Reassembled drive belt and removed glove box and shop foreman touch ECM and bracket and pitch of noise did quiet. Removed computer and did cushion with foam and bracket, noise was still present. Shop foreman used stethoscope and found noise coming from ECM. Spoke with Ted on tech line and he informed me that it was a problem being mentioned by customers. But at this time THERE IS NO FIX FOR IT. Explained to customer that tech line says to watch for bulletins. Tech line suggested NOT TO replace ECM or other parts at this time. Investigation Completed.

a few points.

1. (Interesting how they are so quick to point out my lowered suspension-freakin' rats!)
2. They were almost telling me that I should just crank the stereo up-BUT guess what-you can't drown it out.
3. Whoever this guy TED is, i'd kick his *** right here, right now.

 

haha i think its funny they said they raised the car and noise was still present. like dropping a car would cause this noise

i sent you a PM with some of my info.

 

called Evelyn and she reffered me to my Distict Consumer guy, i left him a message. I have a case # open and apparently he is looking into it.

I gotta tell you, i'm no lawyer, but going with what the dealer wrote in the paperwork I have a good case to get rid of this car if they can't fix it

 

What dealership did you guys go to?

 

PS. no joke, but i think the noise has gotten worse after they went rummaging through my car

 

So in a nut shell, my dealer visit didnt go very well. However on my way out, the shop foreman told me he knew of a fix that and would call Infiniti technical line to get more info. They said they put in a repair order for me.

I called consumer affairs again and they gave me an update on my case. They said my dealer did call the technical line and they have ordered a part. I believe she said it was am ECU control module, but dont quote me on that.

 

Beerme,

sounds like we are getting slightly different treatment...

I just got off the phone with the Regional Consumer Affairs guy (he was a pleasure to deal with). According to him, the dealership gave me the correct info. He also told me that there is conflicting information in the air about whether there is a fix or whether there is not.
He said as of now, the entire Dept is reviewing my case and he will be communicating with some other big wig.
In the end i told him that I want options to the problem, he agreed, after all his department wants to make sure that every customer is satisfied.
So overall, i get the feeling that they are trying to figure out how to proceed with this case, which makes me believe that THERE IS NO FIX YET!
He said I will hear on Tuesday about what Infiniti has decided.

However, I gotta tell you guys. Compared to the EX35 which i got as a loaner, the noise that my car is making is MUCH louder. You can actually hear it if the radio is turned up on low to medium volume....

Kinda sux, I guess i'll be driving my wife's R32 in the Blizzard we are expecting at the Jersey shore

 

i'm bringing my coupe to the dealership on monday for this issue, i'll let them know about the fix you guys are mentioning. thank you very much for this post

 

Oh for christ's sake - there's still no actual, dealer-communicated fix? I might as well go back to GM. I am so tired of the 'eeeeeeeeeeeeeeeeeee'

 

Dynamat! lol

 

^^ hey - I've seriously considered dynamatting the whole goddang front firewall.

 

i finally heard it... it's just the frequency the bcm runs on... they're looking into it for a while now from corporate but no answer yet. i only heard it w/ the radio off but i never drive in silence anyways