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Dealership Do Bad Alignment?

Old May 25, 2019 | 01:09 PM
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Exclamation Dealership Do Bad Alignment?

Hello,

Recently I had my local Infiniti dealership do a 4-wheel alignment. I don't know exactly how to read it, but I noticed the service rep saying even though the the Front, Left Caster is red of 3 Degrees 20 that it's fine. Is it me, or did the tech that did the alignment do a poor job? Basically, I do not know how to understand the alignment print out. I have attached it here for review.

Thanks!
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File Type: pdf
Alignment - May 24, 2019.pdf (648.4 KB, 99 views)
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Old May 25, 2019 | 03:04 PM
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They tweaked your Toe, that was well out of spec, but that's it. This sheet looks like "the car didn't really need it, but they did it anyway, and charged you". Well, your tires will last longer with the Toe in spec.
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Old May 25, 2019 | 08:36 PM
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Looks like job done half assed.. Toe and camber is adjustable on the rear. While current settings are in spec, it would of been nice if they put each side at a middle position.

I had my last alignment done at the dealership too, but the guy knew the different between in spec and optimal.
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Old May 25, 2019 | 10:49 PM
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Firestone for $140 has lifetime alignments. Pay once and get alignments anytime you want. Just something I found and have had 2 alignments done there so far.
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Old May 29, 2019 | 12:52 AM
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Front suspension can only be adjusted for toe. Rear has toe and camber adjustments. If you were charged for more than these settings, you was robbed.
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Old Jun 1, 2019 | 10:40 AM
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Exclamation

Originally Posted by slartibartfast
If you were charged for more than these settings, you was robbed.
What do you mean by this exactly? I paid $99.97 after tax for the alignment. Think I should go back and complain, and have them adjust it to be more optimal?

Thanks!
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Old Jun 1, 2019 | 10:41 AM
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Originally Posted by Atowsley
Firestone for $140 has lifetime alignments. Pay once and get alignments anytime you want. Just something I found and have had 2 alignments done there so far.
I heard about this deal, seems they only do it on January 1 these days. Sadly, all of the Firestones in the DC area have terrible reviews. I assumed dealership would do better alignment service but guess not. :c/
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Old Jun 1, 2019 | 01:33 PM
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Originally Posted by ZzBloopzZ
What do you mean by this exactly? I paid $99.97 after tax for the alignment. Think I should go back and complain, and have them adjust it to be more optimal?
Thanks!
Again, only toe is adjustable up front with the stock suspension. Your caster and camber are what they are and you'd have to buy adjustable front upper control arms to do anything about those settings. The aligner didn't adjust caster (because he couldn't), he only noted it was a bit on the low side. A hundred bucks isn't bad for what you got other than a dealer is usually the most expensive way to get any car work done.
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Old Jun 1, 2019 | 01:50 PM
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Originally Posted by slartibartfast
Again, only toe is adjustable up front with the stock suspension. Your caster and camber are what they are and you'd have to buy adjustable front upper control arms to do anything about those settings. The aligner didn't adjust caster (because he couldn't), he only noted it was a bit on the low side. A hundred bucks isn't bad for what you got other than a dealer is usually the most expensive way to get any car work done.
Understood. I did notice the car does drive more straight after testing various roads so in the end I'm happy I suppose. Thanks for sharing you knowledge/opinion. It really helps non car smart people like me!
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