So I have a 2011 Infiniti G37x coupe. I was messing with the self diagnostic menu and all of a sudden my volume on the steering wheel and radio stopped working. I can't even change the bass, treble, etc nor can I see the meter that tells me where my volume is. Also my back up senesor stopped beeping. Any answers??

 

yeah... you performed INIT on the AV unit...
You will need the Consult 3 to set the correct parameters back to the unit to make it work again.
I think the fastest way to fix that, is to go to the dealer, tell them what you did and they will solve the problem.
It take's 5 minutes to solve the problem using Consult 3 interface.
If you won't tell them what you did to mess the settings, you may end up with a expensive new AV unit...
Dealers tend to replace the parts so they can change you more...

 

Thank you man. This really helped a lot. They were trying to tell me I need to replace it. Also when I went to look for help I was told they don't do it at a dealership

 

Dealerships are telling me that they can't do it. I'm confused on why a INFINITI dealership can't program a infiniti av unit..

 

Some time ago i made the same reset you did from service menu, on my convertible AV unit.
It toke me 5 minutes to program the correct configurations back on the AV unit using a e-bay Consult 3 clone.

If i was able to do that with a cheap clone interface, i am absolutely sure they can do it with the original interface.
They have to go to AV section on consult 3 -> Work Support -> Write configuration -> Select MANUAL configuration
Then select the correct options (LHD, RWD, W/O WAS, etc...) then click WRITE.
The writing process take about 2 seconds.

 

are you willing to sell your consult 3

 

LOL the shipping will be half the price i paid for it
I live in Romania, Eastern Europe
You can find one cheap on e-bay: Diagnosi Nissan Consult 3 III Professional Scanner USB | eBay

You may find a cheaper one with a better search. I got mine for about 170 USD

 

I'm sorry this is my last reply . You obviously know I have a 2011 Infiniti G37x coupe so that consult 3 scanner will work for my cars av unit right. I ask because there is multiple consult 3 programs

 

Yes. consult 3 v 9.21 software will work on any G37 model.

 

Dayum.....Elco just saved your life. If you're ever in Romania, I think a few drinks are in order!!! Lol

 

This is the consult 3 menu used to write configurations that solve your problem.

If the dealer play stupid and refuse to write the configuration, show them this picture.
Any Nissan technician with some decent knowledge will know the software from this picture.

 

he most definetly did