Had a little problem with a night guy here, he broke the valve stem/ tpms sensor thing off my Iforged wheel while fixing a flat, and replaced it with a regular valve stem, which hit something giving me a flat on the freeway. Next day I take the wheel back to them and explain the problem. Rick went above and beyond, sending someone to Anaheim to get the part, and then finding out the tire was shot from going flat on the freeway. He put a new Falken 452 tire on,told me he was sorry for my trouble, and didn't charge a dime! That is above and beyond what I expected, and I thank him! My old tire was 2/3 worn out, by the way. If you need any tire work, stop in and see Rick, tell him the guy with the G37 flat tire sent ya!

 

sounds like awesome customer service. glad to hear they took care of you although it was their fault in the first place.

 

glad u went to a decent place gregg!!
damnn ur tired were 2/3 worn out already? that fasT?

 

Well, yeah, I'm on my second set of tires now at 56,000 miles! Still lovin the wheels, and thanks again! I get lotsa compliments on them. Kinda a shame about the Falken, I'm pretty stuck on Vredestein's and it'll still be good ( I hope) when I need more tires. I guess I'll just keep it for an emergency.