I have 2004 G35 with 27,000 mileage now. When I got maintenance service one week ago, I checked Front Rotors & Break pad since I felt brake was not working well. Jim Coleman Infiniti said FRONT ROTORS ARE A BIT WARPED, PADS ARE AT 35% and service guy asked me to pay $650 to replace them. As I check with Infiniti customer service, special break maintenance program was added to 2003/04 G35 to replace them for free. I also found CLASS ACTION LAWSUIT regarding of this problem. Does anyone know whether it is affirmed? I couldn't find it is filed on law case though. BTW, Jim Coleman Infiniti told me they are going to replace them for me for free WHEN BREAK PADS ARE AT 0%. Does it make sense? No one can agree with this, I guess. When break pads are totally worn out, if there is any accident due to break while on the way to go to dealershop to replace, who is going to be responsible? I checked with customer service representative regarding of %, but she said she has no idea about % due to technical problem and recommend me to stop by another dealershop. Does anyone know the standard % to replace FRONT ROTORS & BREAK PADS not being charged since it is under warranty? or Could you guys let me know which dealershop is the best in northern virginia? also, let me know where is the appropriate to file complaint about Jim Colemann dealershop's service? I was really upset by one service guy who shout me out to enforce me to drive the car until break pads are at 0%. I'd like to know phone number, email address that can directly impact him. If anyone let me know it, It would be appreciated.

 

I think the 03-04 coupe non-brembo had free brake pad replacement under warrantee due to their fast wear. Not sure what the clause is in order for you to receive the replacement. I'm sure if they say you need it, that would warrante free replacement.

~Khoa

 

If you're brakes have problems they should be replaced. Stopping is a very important part of driving (although i may be alone on that) so having your brakes in good working order is a must.

You typically change your pads when they're gettting low and you notice. I think the stock pads had a squeller (little metal piece that scraped against the rotor when the pad got low). That would be the latest you'd want to replace them.

I'd have you rotors checked someone where else. Have they ever been resurfaced? Unless you just drive them really hard, they should be able to be resurfaced at least twice.

PS 30k miles for neededing to rotors is not un-heard of.