From the terms/conditions;



The wording is very tricky. They will make "arrangements", but the limit of the coverage is $100. Good enough for probably a 5-10 mile tow. Making arrangements I suppose is open to interpretation, but according to the person I spoke with from nissan consumer affairs, it means just that, arranging for the tow. It's up to the owner to pay anything in excess of the $100.

Thoughts? Anyone actually been in a situation with this policy where the car required towing over a long distance or in the middle of no where? How did infiniti road service handle it, did you have to pay?

 

^^^


AAA membership provides 200 mile free towing as well as other emergency road services.



Telcoman

 

This could also be a little misleading.

I have AAA auto insurance & road assistance - When my G needed to get to the shop due to limp mode / engine gasket failure I contacted AAA and I as it turned out I only had a 5 mile range, after that there was a per mile fee.
I ended up calling Infiniti Elite care and it covered the tow to the infiniti dealer at no cost. This was only a little over 12 miles.

I guess just because you have AAA road assistance it doesnt mean the 200 mile range is covered. As I found out, it just depends the level of coverage.

 

TM is referring to the AAA motorclub, not insurance. They have 3 tiers of service;

4x5mi, 4x100mi, and 1x200mi + 3x100mi tows.

https://chicago.aaa.com/Membership/A...aspx?mode=join

My concern of the elite care is that $100 limit clause I posted in the OP. Of course tow rates vary based on company, but last I recall (and this is some years back), many charge upwards of $75 just to hook the car up/service call, that leaves little per mile money.

 

Thanks for clarifying Jsolo, I do have motorclub in addition to insurance. I guess I have the lowest plan

 

No problem.

I'd still like to hear from others what their experience(s) has/have been involving towing using elite care over a greater distance (>5-10 miles) and if they had to pay anything.