G37 Sedan

Disappointed in my G37

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Old Feb 8, 2014 | 06:28 PM
  #16  
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Well, I’ll tell why your story doesn’t hold up IMO. You said when you bought the car six months ago you loved it and none of the problems were obvious. Giving you the benefit of the doubt that the “Rattles & Squeaks & Vibrations galore” problem started sometime after you bought the car, you described other problems that had to exist prior to and noticeable when you first got behind the wheel for a test drive, assuming you did so. For example you’ve listed the following:

• The durability of the materials is horrible. Everything is cheap plastic
• The leather on the steering wheel is worn
• Dents on trim and door panels
• The transmission is a disaster. Shifts rough, shudders, power delivery isn't smooth
• Engine vibration
• an incredibly annoying high-pitch noise
• Road noise is also unbearable

If you’re trying to tell me all the above problems popped up after you bought the car, then that’s where I have doubts.
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Old Feb 8, 2014 | 06:40 PM
  #17  
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usually the cold weather makes it worse.
In the end you have to feel pleased and happy about the product you bought.
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Old Feb 8, 2014 | 07:01 PM
  #18  
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I think the OP got a lemon. My car is even older than his (mine is a 2007 Infiniti G35x sedan, but the v36 redesigned model) and it has none of the issues he is describing. I have no squeaks or rattles in the interior, but I do have the paint peeling issue (fixed by the dealer years ago.)

My car already has 84k miles now since I bought it in May of 2009, and I have no squeaks or rattles. I do get noise in the suspension, but that was my fault for trying to swap out OEM parts with aftermarket upgrades. Otherwise, my car still runs perfect and the engine still runs like the first day I bought it.

I also have a 2007 Lexus ES 350 and it has way more problems. Toyota had to recall the oil hose because it had a tendency to blow which caused an unsafe drop in oil pressure. Unfortunately, by the time the recall was issued, my car already had a blown oil hose. Now, it has a weird power steering noise when the wheels are turning, like a loud whining noise (the fluid levels are fine.) It also had a broken HVAC motor that made a roaring noise.

I don't find Lexus that much better in interior quality than Infiniti. The only Lexus that I find that has excellent quality materials that lasts would be their LS430 models. I have one since 2003 and it still has no noises and no problems whatsoever now. In fact, it never had to go in to the dealer for warranty work ever. It was the only luxury car I've owned that never had to go back to the dealer unless for major maintenance service.
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Old Feb 8, 2014 | 07:11 PM
  #19  
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Just turn on your stereo every time you drive and you won't have to worry about the rattles and squeaks.
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Old Feb 8, 2014 | 08:16 PM
  #20  
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I have had my 2010 G37 for 4 years. I have had zero problems with it. No squeaks/rattles, etc. It still looks and runs like new.
That is the reason I still own it.
It more then serves the purpose I bought it for, which was a sporty, reasonably fast, good handling, well equipped car to take on longer trips.
I also consider it a plus that it does not have run flats, or electric steering and comes with a spare tire.
We just bought a 2014 SRX for my wife.
I normally trade every couple of years, but I see no reason to trade in the G37.


Tom
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Old Feb 8, 2014 | 08:43 PM
  #21  
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Its too bad you are getting as many problems as you are having. The things you posted some have had but to have all these issues at once can be frustrating. Just take it in to the dealer a couple at a time and it should get fixed. I have the G and enjoy it, I had the rubber rubbing off on the steering wheel but they quickly fixed it with a hard plastic trim which ended up rattling at 40mph. I also had some cosmetic issues with rubber trim and they fixed it to my surprise.

For what it is worth I noticed cars in general are more cheaply made each year. Mercedes Benz used to be full leather throughout and soft carpeting, now where there used to be leather you find cloth or rubber, fake leather, and carpeting has been changed to floor mats and they too have chrome plated plastic. Sit in an older Maxima and the dash was more solid than the hard plastic you find in newer models. It is what it is.
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Old Feb 8, 2014 | 08:46 PM
  #22  
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I can relate to the rattles and squeaks, it drives me crazy!
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Old Feb 8, 2014 | 08:49 PM
  #23  
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Sorry OP. My 2010 has been a dream, and the little things that irked me were immediately fixed by the dealership as soon as I mentioned it to them. Costerformance ratio is still a leader in my book. Again sorry about your issues. Try going to the dealership. If yours is a 2011 it is still under factory warranty. My factory warranty expires at the end of this month. Extended warranty till Feb. of 2018, all covered but interior trim.
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Old Feb 8, 2014 | 09:06 PM
  #24  
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Originally Posted by nissanlvr
I've lurked around these forums for a long time, and I hate it when people join the forum and come on here just to complain. Please forgive me for doing that. But I'm SO frustrated with my car, and I figured I might get some sympathy here.

I have a 2011 G37. When I first got it (used about 6 months ago), I absolutely loved it. But, as time has gone on, I've come to hate it. It hasn't had any major problems, nor do I expect it to for a long time, but it's all the little issues and poor quality that are starting to drive me CRAZY!!

For example,

1. Rattles & Squeaks & Vibrations galore! It seems like there is a new noise every weak. I have noises from inside the dash, inside both front door panels, inside the front passenger's seat, inside the sunroof area, from the map light/sunglass holder, back deck (behind the back seats/over the trunk), inside the steering wheel area, etc. And I could go on and on. They absolutely drive me insane, not to mention how embarassing it is when I have a passenger and they notice all these noises in my 40k mile 3 year old car. Also, when I drive on an unlevel surface (like pulling into a driveway, parking lot, etc. which "twists" the car) I hear metallic creaking from all over the roof of the car.

2. The durability of the materials is horrible. Everything is cheap plastic. The material around the gauge cluster is warping up. The panels on the side of the console area, like where the driver's right knee or passenger's left knee go, are peeling up. (what idiot decided to use glue to hold the interior of this car together!?) The rubberized paint on the plastic around the steering wheel scratches off. The leather on the steering wheel is already worn. The leather on the seat is already wrinkled, has stretch bubbles, etc. The exterior paint is so thin & cheap, it looks like a car that's been sandblasted and driven on the highway for 250k miles. You can't even breath toward the aluminum trim without it denting and/or scratching. Also, I noticed that there were some whitish areas on the door panels. Thinking that this was just dirt residue, like lotion from hands and whatnot, I began to scrub with a towel to remove this. As I'm doing this, I notice that the area gets lighter. I realized that the black on the door panels will simply wipe off over time! I have a friend who also has a G, and noticed hers is doing the same thing, but worse! I didn't mention it though. And, this is most noticeable in the sun with the door open... look at yours if you have a black interior, I bet it's doing the same thing.

3. Mechanical lack of refinement. The transmission is a disaster. Shifts rough, shudders, power delivery isn't smooth (everyone's heads go back & forth on acceleration), and yes I had the update. Although, I should ask the dealer which I got, because I see that there have been two. The engine is harsh at times, like it vibrates a lot and can be felt through the car. Even when idling, it feels like an old diesel truck. Nowhere near as smooth as my old VQ30 maxima. In fact, it's much less refined than my 2000 Silverado truck with 215k on the clock. Not to mention the fact that every time you press the gas, there is an incredibly annoying high-pitch noise in the car, which stops when you come to a stop, then restarts again as soon as you accelerate. The air conditioner compressor is LOUD, sounds like rocks are being thrown around and ground up every time the air comes on after starting the car. Every time it rains, the brakes squeak like crazy, even though they're in good shape. Road noise is also unbearable, but I think that's partly due to the cheap tires that are on it now. Ride quality is also bad, you feel every single pebble. But again, I think better tires would help this. It is a sports sedan after all, I don't expect, or want, to feel like I'm riding on a cloud, but I can't take this jittery, harsh ride. More cushion would be nice.

4. I could keep going for a long time, but I think I've listed my main issues and I think you get my point.

It makes me sick. I've owned several other Nissan and Infinitis in the past, and the quality was SO much better than this G. I have friends with mid-2000s Toyota Camrys with well over 200,000 miles that have had far fewer issues with their cars. They hardly even have any rattles, and the interiors look better than mine. I bought this car because it was a pleasure to drive, and I expected quality from Infiniti. Boy was I wrong. All this money, and I hate to drive the thing. I feel like its falling apart. It's like there should be a 2 in front of the 40,000 on the odometer. I like cars. I take good care of them and take pride in keeping them nice. I always follow the maintenance schedule, I wash them every weekend, etc. My G has been dealer serviced, on time, since new. For the money I paid for this car, I could have bought a brand new Altima, etc. I didn't, because those FWD 4-cylinders can't hold a candle to these G's in driving performance. But, now I wish I had done that instead.

I'm just so mad at my car. It's all minor issues, but added together it's really annoying. I've read on this forum where others have had a few of the same issues, but not all on the same car! Yes the car is under warranty, but if I go to the dealer with a list of 100 issues, they won't take me seriously. Plus, they'd basically have to rip out the entire interior to fix all the rattles, and they'd probably just cause new ones in the process. Most G owners seem happy, so maybe I just got a dud. But what should I do??? Anything?

Sorry for the long and negative post, and thanks for reading. I really would love this car if only it had been built better :/

Bruce
I will agree that the auto trans is plain weird. Not so much on the rest of your items. Maybe the previous owner beat it like a rented mule?
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Old Feb 8, 2014 | 09:29 PM
  #25  
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Originally Posted by '11G37S
As others have said it sounds like you bought a lemon. I would take it to the dealership and give them a chance to try to fix them. I had some rattling in my center console by the ash tray and it took two trips to the dealer to fix it. They added some foam padding the first time and it minimized the rattles but the second time they added more and it has gone away. Make sure you get it done before the warranty expires too, that way there is no chance that they'll charge you for it. I'd be curious to see how it works out for you.
I think that's what I'm going to do. The ones that happen 100% of the time and are most annoying are the one in the dash, the front passenger's door, and the front passenger's seat (which only does it when that seat is unoccupied). So, I think those are the ones I'll complain about first. I'll also mention the compressor noise, but I'll wait until just before my warranty expires. My main reason is to get it in writing, because I know that the '07 and early '08 models had issues with compressors going out early. Thanks, and I'll definitely post back after my next oil change to let you know if the dealer fixes successfully.

Originally Posted by Di3s3l_power
usually the cold weather makes it worse.
In the end you have to feel pleased and happy about the product you bought.
I think it does too. I'll be interested to see if it quiets down once spring time comes.

Originally Posted by mathnerd88
I think the OP got a lemon. My car is even older than his (mine is a 2007 Infiniti G35x sedan, but the v36 redesigned model) and it has none of the issues he is describing. I have no squeaks or rattles in the interior, but I do have the paint peeling issue (fixed by the dealer years ago.)

My car already has 84k miles now since I bought it in May of 2009, and I have no squeaks or rattles. I do get noise in the suspension, but that was my fault for trying to swap out OEM parts with aftermarket upgrades. Otherwise, my car still runs perfect and the engine still runs like the first day I bought it.

I also have a 2007 Lexus ES 350 and it has way more problems. Toyota had to recall the oil hose because it had a tendency to blow which caused an unsafe drop in oil pressure. Unfortunately, by the time the recall was issued, my car already had a blown oil hose. Now, it has a weird power steering noise when the wheels are turning, like a loud whining noise (the fluid levels are fine.) It also had a broken HVAC motor that made a roaring noise.

I don't find Lexus that much better in interior quality than Infiniti. The only Lexus that I find that has excellent quality materials that lasts would be their LS430 models. I have one since 2003 and it still has no noises and no problems whatsoever now. In fact, it never had to go in to the dealer for warranty work ever. It was the only luxury car I've owned that never had to go back to the dealer unless for major maintenance service.
I think I did too. I think this car is mechanically sound and I trust it to take me anywhere, but I think my interior just got every single bad part in the factory haha (although I'm not really laughing)

The only Lexus I've spent much time in was an RX, their midsize SUV. It was very comfortable, but oh how boring! And I really don't think it looks that great (not that it's ugly, it just isn't really beautiful either). I don't think the materials were any better than most Infinitis (in fact, I think they were worse than the M, FX, QX) but I think they were better than my G. Just barely though. However, I did get the sense that everything was screwed together better

Originally Posted by Razorr
Just turn on your stereo every time you drive and you won't have to worry about the rattles and squeaks.
Lol that's exactly what I do. The only problem is, then the subwoofer starts making my trunk deck rattle!

Originally Posted by movinon
I have had my 2010 G37 for 4 years. I have had zero problems with it. No squeaks/rattles, etc. It still looks and runs like new.
That is the reason I still own it.
It more then serves the purpose I bought it for, which was a sporty, reasonably fast, good handling, well equipped car to take on longer trips.
I also consider it a plus that it does not have run flats, or electric steering and comes with a spare tire.
We just bought a 2014 SRX for my wife.
I normally trade every couple of years, but I see no reason to trade in the G37.


Tom
I think your experience is like most other G owners. I'm in the minority of unhappy ones. I'm hoping that if the dealer can get the main, most irritating noises taken care of, I'll be satisfied again.

Originally Posted by rlo
Its too bad you are getting as many problems as you are having. The things you posted some have had but to have all these issues at once can be frustrating. Just take it in to the dealer a couple at a time and it should get fixed. I have the G and enjoy it, I had the rubber rubbing off on the steering wheel but they quickly fixed it with a hard plastic trim which ended up rattling at 40mph. I also had some cosmetic issues with rubber trim and they fixed it to my surprise.

For what it is worth I noticed cars in general are more cheaply made each year. Mercedes Benz used to be full leather throughout and soft carpeting, now where there used to be leather you find cloth or rubber, fake leather, and carpeting has been changed to floor mats and they too have chrome plated plastic. Sit in an older Maxima and the dash was more solid than the hard plastic you find in newer models. It is what it is.
Exactly. Others have had these issues, just not all at once all on the same car! If I only had a few of these issues, I wouldn't mind. I don't expect perfection. But all these small things all at once is annoying.

I wasn't aware that they could replace the trim around the steering wheel with the updated hard plastic. When I mentioned the issue to my dealer last time, they said it was normal wear and nothing could be done. Maybe I'll try to politely mention that another dealer replaced the part for its customer

I have to agree with you... I've noticed the general trend of cheapening too. And it's all automakers, not just Nissan. That being said, it seems like everyone is stepping up their game now. I rented a 2013 Altima, and yes there was some hard plastic inside but overall I was impressed with the interior quality. And I've had a new Q50 for a loaner, it's interior seems very nice. Nicer than you'd expect for the price. I wish I could transplant that interior into my G haha. That is really a great car, it's everything I like about my G and everything I don't like was addressed. The only downside is that direct adaptive steering, which you are forced to get unless you want a stripped-down base model

Originally Posted by Vizard_87
I can relate to the rattles and squeaks, it drives me crazy!
Thank you! It really is annoying

Originally Posted by warped ideas
Sorry OP. My 2010 has been a dream, and the little things that irked me were immediately fixed by the dealership as soon as I mentioned it to them. Costerformance ratio is still a leader in my book. Again sorry about your issues. Try going to the dealership. If yours is a 2011 it is still under factory warranty. My factory warranty expires at the end of this month. Extended warranty till Feb. of 2018, all covered but interior trim.
Thanks. I agree, this car is not only the best value in is class, but it's one of the best even if price isn't considered. That's what I liked about it. I just didn't expect all these little nagging issues considering most other owners haven't had all this.

I will try the dealer for my main/priority concerns. I think I might consider an extended warranty, usually I wouldn't but it seems like it might be a wise investment for this car. Is yours the Infiniti Elite warranty? I would think that's probably the safest one to get, but I don't know about any of the 3rd party options
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Old Feb 8, 2014 | 09:34 PM
  #26  
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Originally Posted by skeener
I will agree that the auto trans is plain weird. Not so much on the rest of your items. Maybe the previous owner beat it like a rented mule?
Yeah, I don't think anyone likes this tranny. I knew that going into it, but didn't think I'd mind as much as I do. My mistake. The good news is that it seemed much better in the Q50 loaner I drove. I wish they'd give us THAT software version! You'd think it wouldn't be that hard, since they say the powertrain is identical except for some minor air intake tweaks. Of course, I only drove that 100 miles, so I might not have noticed any quirks it may have

Lol I think he/she did. I'm not alone with all those issues though... many other G owners have had some of the same ones. Just not all at once!
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Old Feb 8, 2014 | 09:38 PM
  #27  
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Yes, Infiniti Elite warranty. Like I said, it covers everything but interior parts from wear and tear. Worth the extra $60 a month for 36 more months. They just replaced a $1200 steering wheel because of scratches on the plastic button trim piece, for free. No questions asked. Check with your dealership, that car should still be fully under warranty.
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Old Feb 8, 2014 | 09:40 PM
  #28  
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Hopefully you can get the majority of the most annoying items addressed. I find the little creaky noises (sounds like styrofoam cups rubbing together) really annoying, especially the first several minutes while the entire cabin is warming up. The AT is something I've just gotten used to, I had the 5AT in my 07 G35 and it was more straightforward in it's operation but the 7AT going up through the gears is really quick, it's the downshift/coasting where it's hunting and hesitance can get tiresome. It takes a bit of catering to the quirks of the AT but I really don't find it too bad now. I drove a 135i w/ the DCT and then I got annoyed again, lol, that AT is very good up & down the gears.
Hope you get some satisfaction, keep us posted. There's also some DIY threads for fixing some of the squeaks & rattles if you have the time.
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Old Feb 8, 2014 | 09:46 PM
  #29  
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Originally Posted by Chekov
Well, I’ll tell why your story doesn’t hold up IMO. You said when you bought the car six months ago you loved it and none of the problems were obvious. Giving you the benefit of the doubt that the “Rattles & Squeaks & Vibrations galore” problem started sometime after you bought the car, you described other problems that had to exist prior to and noticeable when you first got behind the wheel for a test drive, assuming you did so. For example you’ve listed the following:

• The durability of the materials is horrible. Everything is cheap plastic
• The leather on the steering wheel is worn
• Dents on trim and door panels
• The transmission is a disaster. Shifts rough, shudders, power delivery isn't smooth
• Engine vibration
• an incredibly annoying high-pitch noise
• Road noise is also unbearable

If you’re trying to tell me all the above problems popped up after you bought the car, then that’s where I have doubts.
You are correct to some extent. For example, wear on the leather seats. Of course I noticed that. All cars will have that on the driver's seat from getting in & out over time. But the leather in this car seems to be low-grade, and it is wearing rapidly. And I did notice some cheap plastic.

But let me explain something. There is a huge difference between a 10 mile test drive and owning a car for 10,000 miles. You notice things over time that aren't apparent immediately.

For example, the transmission that lags or shifts hard sometimes. I might not have been in just the right scenario to make that happen. Or the noise when pressing the accelerator. It is extremely high-pitch. Hard to notice, but once you do, it is maddening. I've been doing research today and see I'm not the only one with that either. Look here: https://www.myg37.com/forums/g37-sed...oise-poll.html

As far as the road noise, I admitted that that is probably due to the cheap Korean tires the previous owner put on. I think that is not a fault of the car, and will be much better with a good set of Bridgestone or Michelin tires. I probably shouldn't have mentioned that, so sorry.

I don't understand how it's so hard to believe that issues can pop up as you own a car. You're telling me that, in all the vehicles you may have owned, everything that went wrong was that way straight from the factory, and then nothing ever went wrong again for as long as you had it? That is what's doubtful. Or that you notice a new door ding the moment it happens? No, it might be a week, or after washing the car a few times, before you finally notice. Yes I noticed some wear, but what used car doesn't have wear? I didn't notice all these other things. It takes hours of driving time and lots of inspection (while cleaning) to notice everything

Last edited by nissanlvr; Feb 8, 2014 at 09:54 PM.
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Old Feb 8, 2014 | 09:58 PM
  #30  
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Originally Posted by warped ideas
Yes, Infiniti Elite warranty. Like I said, it covers everything but interior parts from wear and tear. Worth the extra $60 a month for 36 more months. They just replaced a $1200 steering wheel because of scratches on the plastic button trim piece, for free. No questions asked. Check with your dealership, that car should still be fully under warranty.
Yeah, mine is still under full warranty. I think I have about 1 year or 20k left. I'll look into that... thanks for the tip. IIRC Infiniti usually wants around $1000-1200 for it, right? That may be worth it just for the peace of mind, even if it never gets used. (although, at the rate I'm going, it probably will!)
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