G37 Sedan

Refueling and fuel filler question

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Old Apr 2, 2013 | 02:43 PM
  #1  
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trcb777
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Refueling and fuel filler question

I just tried to fill my tank up and the pump kept clicking off. In my search, I see there was a filling problem in the past. My question is: when I remove the fuel cap and look at the filler neck, I don't see any type of flapper valve, just a open hole. I can't remember if that's how it is but it just doesn't look right. My car is a 2011 g37 sedan

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Old Apr 2, 2013 | 05:45 PM
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Try a different pump or gas station. It happened to me, but only at a certain gas station, no where else. I also have a 2011 sedan.
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Old Apr 2, 2013 | 06:18 PM
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Yeah, it was a station I never go to.
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Old Apr 2, 2013 | 06:30 PM
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This may throw you off, but did you fill up your car paying cash or debit?
Same thing has happened to me using a debit card, is almost as if it wont let me fill up any more gas in to the car although the fuel tank isn't anywhere near full.
I've used the same pump paying with cash and was able to fill up my tank without a problem.
I'm assuming it has something to do with a card limit, that is, if you payed using DEBIT/CREDIT.
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Old Apr 2, 2013 | 06:56 PM
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I did use credit but it started cutting out at like 15 bucks. I managed to get about $25 worth of gas and got frustrated. It was probably the station.

On a side note: I got contaminated gas once in a new Nissan Altima 3.5 Back in 2008. I did not get a receipt but thank god I paid with a credit card because that had the proof of transaction. Info included the pump, time, fuel grade, amount, etc.

The station wanted to buy me fuel system cleaner and call it a day, haha. The car needed $1200 worth of stuff done, including new injectors, and tank flushed. The oil company was the one to send me a check. I always get a receipt now.
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Old Apr 2, 2013 | 09:43 PM
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Originally Posted by trcb777
I did use credit but it started cutting out at like 15 bucks. I managed to get about $25 worth of gas and got frustrated. It was probably the station.

On a side note: I got contaminated gas once in a new Nissan Altima 3.5 Back in 2008. I did not get a receipt but thank god I paid with a credit card because that had the proof of transaction. Info included the pump, time, fuel grade, amount, etc.

The station wanted to buy me fuel system cleaner and call it a day, haha. The car needed $1200 worth of stuff done, including new injectors, and tank flushed. The oil company was the one to send me a check. I always get a receipt now.
Just curious how do you prove contaminated gas caused issues. And what is considered contaminated gas?
I had a fuel pump failure once and always wondered if it was bad gas related.
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Old Apr 2, 2013 | 10:34 PM
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The car starting to run rough in about 1 minute after I left the gas station. It would clear itself and then run rough and have no power. I knew something was way wrong and the car only had about 5000 miles on it. I was driving over a friends house about 20 miles away and before I got there the check engine light came on. We stopped in at the Nissan dealership and they plugged it to the computer. All kind of misfires and def problem going on. Initially the dealership did not think it was bad fuel. They gave me a loaner and needed more time to figure the problem out. Two days later they called and said there was water and sediment in the fuel lines and tank. The water is heavier then gas so that's why it immediately started to run like crap.

In the mean time, talking to the gas station, there were dozens of cars effected with the contaminated fuel. In the end the oil company paid for everything, including the tank of contaminated fuel and the fuel I used in the loaner. The dealership was awesome and gave me the loaner for 5 days and I didn't even buy the car from them. Nissan of Roswell, GA.
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Old Apr 3, 2013 | 04:26 PM
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Originally Posted by trcb777
I did use credit but it started cutting out at like 15 bucks. I managed to get about $25 worth of gas and got frustrated. It was probably the station.

On a side note: I got contaminated gas once in a new Nissan Altima 3.5 Back in 2008. I did not get a receipt but thank god I paid with a credit card because that had the proof of transaction. Info included the pump, time, fuel grade, amount, etc.

The station wanted to buy me fuel system cleaner and call it a day, haha. The car needed $1200 worth of stuff done, including new injectors, and tank flushed. The oil company was the one to send me a check. I always get a receipt now.
I never pay cash for gas. Always use a credit card.
A few years ago I pulled into a BP station around 4AM. The attendant on duty was asleep inside his little hut. I inserted my credit card into the pump and began filling up. As I obtained my receipt from the pump, the attendant woke up, came out and accused me of taking $12.00 in gas. I showed him my receipt but he insisted I stole gas prior to inserting my credit card and wanted me to pay him the cash.
I called the police and he woke up and called his manager. I told both the police and his manager that the attendant was asleep and it was perhaps someone else that stole gas while he slept.
The police looked at my receipt for approx 15 gallons of gas and asked the manager if they had working cameras. They did not.
The police then told me to go. Never went back to that station but I always pay with a credit card as it has a date and time stamp.

Telcoman
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Old Apr 3, 2013 | 09:25 PM
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Posted about this in another thread so I'm just going to quote myself here.

Originally Posted by crazjayz
For all of you guys who are having this problem, are you trying out different pumps, or always going to the same pump?

I have experienced this maybe 20-25 times already in my G. Moreover, I have experienced this in other vehicles as well. I'm about 95% sure it has nothing to do with a "design flaw" or problem with the G. More often than not, I can almost guarantee when this will happen.

If you happen to be waiting in line, and I do since I usually fill up on weekends at the local Costco, and you see the person in front of you is topping off; then with a high level of certainty this issue is going to happen. By topping off, I mean that the pump hits the shutoff, and then the user continues to pump more gas into their car.

I've witness this stupid behavior for years now, and if the person who used the pump before me did this, filling up my G will always have the same problem: pump thinks the tank is full and automatically shuts off early. If I want to fill my tank completely afterwards, I have to find the "sweet spot" on the trigger that allows for decent flow without just cutting the pump.
In my experience, it has nothing to do with cash/credit/debit but more to do with a physically problem with the pump. What I've seen gas attendants do to rectify it is to blow into the hole underneath the nozzle. NOT where the gas comes out, but into the small hole below the nozzle that checks the pressure to see if the tank is "full". Sometimes when people top off, excess gas/vapor/pressure builds up there and causes the early shutoff.
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