G37 Sedan

Dealer satisfaction survey result: Infiniti tied for 4th

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Old Jul 14, 2011 | 06:26 PM
  #16  
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zoner
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From: SE Michigan - Novi
Originally Posted by FishMeetFish
The Lexus dealer here don't even have loaner.

EDIT: Oh, I guess they must thought Lexus is supposed to be so reliable that one don't need service.

Sorry you got a bad one. My Lexus dealer will drive 40 miles to pick mine up and drop a loaner.
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Old Jul 14, 2011 | 06:45 PM
  #17  
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eksigned
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From: Pacific NW
I'd give it Acura. Any and everyone problem I had with the car - Acura listened, and always, always, always took the car in to take a peak, no matter how much my explanation didn't make sense. Infiniti just...doesn't get it all that well. Plus, they're some what RUDE.
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Old Jul 14, 2011 | 07:19 PM
  #18  
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firstinfiniti
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Originally Posted by zoner
Sorry you got a bad one. My Lexus dealer will drive 40 miles to pick mine up and drop a loaner.
My Infiniti dealer does the same thing. And its all free if you replace the gas that you use.
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Old Jul 14, 2011 | 07:59 PM
  #19  
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NoMoneyNoHoney
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IDK about dealer satisfaction, but Acura's suck. I took a 2011 TL & a 2011 TSX on a test-drive a few weeks ago...the handling was ****, navi was ****, and the interior felt like an expensive Honda. The buttons on the center console were enormous as if they were made for blind people.
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Old Jul 14, 2011 | 08:14 PM
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tharbemiko
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From: SoCal
Originally Posted by NoMoneyNoHoney
IDK about dealer satisfaction, but Acura's suck. I took a 2011 TL & a 2011 TSX on a test-drive a few weeks ago...the handling was ****, navi was ****, and the interior felt like an expensive Honda. The buttons on the center console were enormous as if they were made for blind people.
I would have to disagree. The interior (leather etc.) and Nav of the TL are FAR superior compared to the G's. I used to own a fully loaded 2010 TL SH-AWD and the Nav UI + build quality are the things I miss from it the most.
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Old Jul 14, 2011 | 09:10 PM
  #21  
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NoMoneyNoHoney
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Originally Posted by tharbemiko
I would have to disagree. The interior (leather etc.) and Nav of the TL are FAR superior compared to the G's. I used to own a fully loaded 2010 TL SH-AWD and the Nav UI + build quality are the things I miss from it the most.
Maybe it was because I drive the FWD model. But ultimately the steering wheel felt as if it were paper thing, the handling was horrible (possibly the FWD), and the navi/center console was as if it were built for 60+ year olds (oversimplified). Comparing it to a G, that's something I wouldn't do considering the two cars are in different categories. I'd compare the TL to an M37 possibly.
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Old Jul 15, 2011 | 11:25 AM
  #22  
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gee wiz
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From: So Cal
I've been an Infiniti owner since 2002 and had nothing but the best service from the dealer (Riverside Infiniti). No complaints here.
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Old Jul 15, 2011 | 11:51 AM
  #23  
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tharbemiko
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Originally Posted by NoMoneyNoHoney
Maybe it was because I drive the FWD model. But ultimately the steering wheel felt as if it were paper thing, the handling was horrible (possibly the FWD), and the navi/center console was as if it were built for 60+ year olds (oversimplified). Comparing it to a G, that's something I wouldn't do considering the two cars are in different categories. I'd compare the TL to an M37 possibly.
Yeah the steering is REALLY numb and the handling sucked (hence my switch to the G).

It's kind of interesting how after I replied to this thread, my sales rep from infiniti called to see how everything was going
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