no bad day just woke up from my nap I feel great. Gonna go try make some muscle in a few. I jus thought wat u wrote was funny

 

INFINITI
INFINITI
INFINITI

Are you saying a Ford dealer did this? Or an Infiniti dealer?

If they resist squaring up with you, there's not much you can do because in these situations you are at the mercy of "goodwill". Some dealers are better at providing "goodwill" than others.

I agree that they should offer you a warranty. A few things to know about extended warranties:
-they have lots of exclusions, I had one on my Titan (never needed it) but at one time I read the fine print. To me, it seemed, they covered all of the stuff that, in my experience never fails, but excluded things likely to fail. Also, they'd cover things that are difficult to get to, but they wouldn't cover the work to get to them, or the parts that may have been sacrificed (gaskets, seals, one time fasteners) to get at the part.
-check for copay
-check for limits
-read all the fine print

BTW, if it's an INFINITI dealer, they may be wary of offering an extended warranty on your older car because it is possible the oil galley gasket may fail without relation to this oil change incident.

IMO, your engine may be OK. With as high as these VQ37HR's rev, if your lower end bearings (per your concern) are damaged, you'd know it fairly soon.

Maybe ask them to have a different INFINITI dealer to perform a thorough check of the engine. Make sure the other dealer isn't owned by the same company.

 

Alright man, don't forget to get some Strongmans Choice Protein Powder! (at 10:12)

 

Thanks again everyone for responding. I bought the car from the Ford Dealership 2 weeks ago. Come to find out they didn't do a oil change when they took it in on trade. They stated it got a oil change, new air filters, brakes, rotors and tires and a 99 point inspection. So I came back in for the complementary oil change with my choice of oil. (Mobile 1) This is the oil change where they forgot to tighten the drain plug.

I would rather have a technician from Infiniti do the inspection. When I bought the car they told me they know nothing about these cars. Lol the sales man couldn't even figure out how to start it. I told him it doesn't have a key to start it, you just gotta have the fob on you, press the break and push start button. (some people's kids) I don't know how he has a job with cars.
​​​​​​
Back on topic here, I understand what the one guy is saying about the extended warranty and fine print. This is why I feel a new motor would possibly be the best option. This is my dream car and I finally got one and now this crap not even after having it for 2 weeks. I feel it's only fair and to teach them a lesson to check their work. It wasn't even a busy day for them. They have 8 bays and there was only 2 other cars in there. So they can say they was busy and no time to check.

 

I guess Plan C could be to negotiate to have the dealer take your car back and give you your money back. You may want to start over.

Ford dealers have a rep for bad customer service, another reason to not buy a Ford. Gonna be even worse for one of dem thar foreign jobbys

 

When I got in on Monday to talk to the Service Manager, owner and the finance person and try to negotiate this out.. What should I look for when I start my car up that will be red flags? Blue smoke? Engine running rough, check engine lights.

Any special test I can do myself to make sure they didn't just throw a quick fix it all can of crap just to make the car run okay until I drive it off the lot again?

Yes I agree with you takemorepills, the Ford Dealers do have a bad rep for customer service. Ill never buy a Ford, I do not want to deal with these guys ever again.

As for the money back, I doubt that I will find another G37 for the price I got. They originally wanted $9,700 and I talked them down to $7500. Plus they already sold off my other car I traded in towards this one. So I will be without a vehicle. With this one being unmolested and yeah 118k miles but there is still a lot of life in the card if their mistake didn't ruin that but its hard to tell until further down the road when its too late. I am really hoping for a new motor or one from a newer model like somebody stated earlier, like from a 2012+ G37. I would be happy with that to be honest.

 

They're not going to pay for a new engine at least not unless you get a lawyer involved but you could mention that you've either talked to a lawyer or thought about contacting one as well as BBB. If they add oil and it runs fine without any noticeable issues they're going to want to leave it at that and you'd have to decide if you're ok with that. I'd suggest telling them you want to see them flush the oil before just adding oil and you want to check for significant metal shavings and you want them to bring it to an Infiniti dealer for them to check it over and they foot the bill. Get everything in writing and if you don't like what you hear tell them you'll be back with a lawyer. Another option is to ask them to replace it with another comparable G. Search nearby and if you find one print it out and bring it with you. Regardless of the price they may rather trade cars with another dealer and sell that one than deal with the hassle of a lawyer. Either way, lay out the options in your order of preference to where you'd leave happy without getting a lawyer involved GL!

Example:
THIS IS A MUST: Flush the engine while I watch and check for metal shavings. Add oil and check for any error codes. Drive it around for a bit. Bring it to an Infiniti dealer where they will check it over at your expense.

If everything goes well you go your separate ways. If not and Infiniti determines there's damage to the engine:

1. Replace my car with a comparable one. Here's one I found nearby that has the same specs and mileage.
2. Replace the engine with a 2012+ engine (prob want Infiniti to do this)

 

i would think only a nissan/infiniti dealer can correctly diagnose the engine to see if anything is wrong.

 

I like the oil analysis idea.

 

You messed up big time. I would have kept on driving and kill the engine. Then demand a new engine from Infiniti.

Knowing Infiniti, they will just say everything is fine and give you 3 free oil changes for your trouble. But demand you perform all recommended Services at their dealership to keep the 3 free oil changes active.

 

Ya right they wouldn't cover that cause of his negligence. They would argue you should have stopped once you noticed there was a problem. Especially since he didn't buy it from an Infiniti dealer.

 

Didn't buy from Infiniti dealer and Infiniti didn't do the oil change, and killing the car might end up having no car to drive since they could say owner killed the car and say "what proof do you have that we didn't tighten the oil plug"?
Playing nice in these situations should get better results at least initially, but YMMV.

And Neals suggestion of oil analysis is a good plan if there's enough oil to get a clean sample.

 

 

I have to wonder why the OP never mentioned what dealer sold him the vehicle?

He should have called AAA and had the vehicle towed right back to the dealer that sold him the vehicle

Telcoman

 

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