If a single person reads this and decides to go somewhere else for even an oil change, they would have been better off comping the part. That's assuming warranty wouldn't cover it - which I find hard to believe.

 

Well, I have good news - I don't only spread the bad news, lol. I finally had some extra time and brought the car into Infiniti of Orland Park - they replaced the weatherstripping under warranty without any qualms. No comments or accusations were made towards me, it was really a breath of fresh air. I have since gone there for parts and warranty service and have received the same experience each time. Every time I have bought parts there they have offered me a discount. I can't attest to the sales side of their business, but they have won me over on the service side.

 

Not that this has anything to do with your post, but we should start a G car meet around our area.. Don't know many other people in our area. I'm in Naperville

 

I work in Lemont and was actually out in Naperville today. Funny. Bugatti37 is also local and sent me a FaceBook page of locals that get together and meet. I agree we should get something put together, I'll PM you the FB page.

 

Probably not too many meets left. I usually keep an eye on the chicagoz.com site for local meets/cruises.

 

Yeah, I figured there wouldn't be too many meets left this year since it's starting to get bad out there, but thanks for the website, I'll have to check that periodically.

 

Is the Clarendon Hills dealer you're referring to the one on Ogden? Relatively new? I think that was the one that was located in Lisle previously. If it is, they are some pretty shady people. My Ex Gfs dad worked at the Volvo of Lisle right next door and I've heard some stories similar to this with warranty work at that dealer. Have you tried the Naperville dealer? How's your experience with them?

 

Yeah, that sounds like the store, it is relatively new and off Ogden. I haven't tried Naperville. After the poor experience at Clarendon Hills I wen't to Orland, much closer to my house, and they haven't given me a reason to try any other dealers. Hopefully it stays that way!

 

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I just read thru the three pages of your dealer experience.
I'm glad things ended well for you.

I may be missing something however?

Why would you swap out seats in a brand new vehicle that was under warranty?

I can't blame the dealer for not wanting to touch your vehicle after you did work like this yourself.
If the seats needed replacement the warranty would have covered it.

Just my $.02

Telcoman

 

I came across a set of like new sport seats at the right price. It's plug and play and not a related part. I'm well covered by Magnuson-Moss in this situation - no evidence on their part, purely speculation. If it was something I did, I would own up to it and pay for the part.

 

Did you ever ask the service manager how much time it would have taken to install the seats?

If it could have been done in an hour it might have been worth it to just watch them do it for you.
Seems like a lot of hassle to have done it yourself.

Telcoman

 

I didn't ask because it's an unlikely scenario. Most dealers don't understand that paddle shifters can be added, let alone a seat swap. I would have been quoted some ridiculous labor time at $125/hr. On top of this, I would have to take two 80 pound seats I had delivered to my friend's shop and bring them to the dealer, at their convenience.

What I did was much easier and much cheaper, and luckily the law supports my decision as well. We could go as far to say it would be less of a hassle to take our cars to the dealer for everything, oil changes, etc., but we don't have to. Why pay the dealer to do simple tasks I am well capable of? It wasn't a big hassle, I just had to go to a new dealer that complies with Federal laws - and it happens to be closer.