G37 Coupe

Brand New Moonlight White - Yellow Stains - HELP

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Old Jun 22, 2013 | 11:38 AM
  #16  
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sigh... who says no to clay bar? you car better come straight out the factory to your driveway if you complaining about clay barring being too invasive. just cause the car is brand new doesn't mean it wont have any contaminants in the paint. its like buying a new shirt. wash it before you wear it
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Old Jun 22, 2013 | 12:30 PM
  #17  
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I've had white cars before and this is one of the reasons I won't buy another one. I think they look great, but stains like bug, bird, gas, tree sap, etc. get into, and under the clearcoat and its almost impossible to get them out. I've even had some brands of wax put yellowish swirl stains in a white mustang I owned. I'm sorry to say that in my experience, the stains don't come out despite all attempts with different methods. They only fade a bit, but never completely disappear.
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Old Jun 22, 2013 | 06:19 PM
  #18  
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Hey I have a moonlight white as well.. I just recently started getting these.. I use compound cleaner and it really lightens it up.. Just don't push to hard, use light pressure. Also I started wiping down the area behind the fuel door every time i clean the car to make sure nothing leaks out when it rains.. grab a paper towel at the pump and place it under the nozzle when you pull it out to prevent drips.. its a pain in the ***, but that's what we have to deal with for having the best looking color on the G37 (haha IN MY OPINION! [no color war needed])
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Old Jun 22, 2013 | 07:28 PM
  #19  
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Originally Posted by SwissCheeseHead
The FIRST thing you should do is clay bar the thing.
Listen to CheeseHead's advice, OP.

You're completely misunderstanding what clay bar is if you think it's too invasive for new paint. I don't even know what that means. The very first thing you want to do with a new car is clay and paste wax. I don't mean to be harsh, but you're freaking about about something simple, and spouting nonsense.

And if you're unable or unwilling to learn these things yourself... it's a new car, for pete's sake. Take it back to the dealership and make it their problem. The best time to get the most out of the dealership relationship is when it's new and they're trying to impress you for future service.
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Old Jun 22, 2013 | 09:30 PM
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My bad...

I meant to say I didn't want to try anything other than a clay bar that could be too invasive for new paint <edited OP>. The detailers used it to prep my car for the clear bra. The magic eraser is used on aircraft all the time to remove bug splatters on the nose and doesn't harm paint either.

Nail polish remove doesn't harm paint and only tried a dab of it. The magic eraser is used on aircraft all the time to remove bug splatters on the nose and doesn't harm paint either.

I did try quixx scratch remover repair paste #2 (which is essentially is a rubbing compound). Didn't do anything.

It's not something simple if it won't come out. I think I'll head over to the dealer Monday just to have a look. Would love to know what the hell is it though.
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Old Jun 23, 2013 | 06:41 AM
  #21  
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Originally Posted by Scoe11
I meant to say I didn't want to try anything other than a clay bar that could be too invasive for new paint <edited OP>
There it is. Good luck at the dealer's body shop.
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Old Jun 24, 2013 | 02:41 PM
  #22  
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Any ideas as to what it may be? Defect or contamination?

Also, if I use the Meguire's 2x compound, how do I apply it? Thanks.
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Old Jun 24, 2013 | 02:59 PM
  #23  
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Considering the location, it's probably just gas stains from the first few sloppy gallons prior to delivery to your dealership. Your dealer's body shop will easily repair it, and you'll get a loaner for your trouble. It's highly unlikely to be a heavy base-coat flaw in the Moonlight White, because automation, but mostly because you say you can feel a difference on the surface with your fingertips.

Whatever it is, just take it back for repair. Be assertive.
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Old Jun 24, 2013 | 04:08 PM
  #24  
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Originally Posted by Scoe11
Any ideas as to what it may be? Defect or contamination?

Also, if I use the Meguire's 2x compound, how do I apply it? Thanks.
I'd try Rochesters' advice first. Applying the compound is easy enough, just use a terrycloth or microfiber waxing pad or a small soft terry or microfiber cloth and rub the compound in a swirl motion centering at the stain and gradually work out so you have about 2" outside the stained area. You want to prime the towell or pad by using a bit of excess compound so the whole contact area of the pad or towell is wet w/ compound (you don't want a dry cloth or pad working the compound). Start w/ light pressure and see how it goes, it'll probably take a few times w/ increasing pressure to fully correct it. Just don't start off too aggressice, work your way up. Each time just let the compound haze up a bit then get a clean micro fiber towell to clean off the area, also in a swirling motion. Once you get it to your liking you might as well go ahead and give the car a nice wax job (but clay bar it first )
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Old Jun 27, 2013 | 12:44 PM
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Thanks for the replies. The service manager at my dealership said it's likely from gas leakage that got into the rapguard from being topped off. The dealership that the car was swapped from had topped it off. It was likely sitting that way for a while.

Anyway, we agreed to let nature take its course and hope it fades. He told me that if it's still there at the time of my first service that he would have his detailer swing by for a look-see.
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Old Jun 27, 2013 | 02:00 PM
  #26  
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Originally Posted by Scoe11
Thanks for the replies. The service manager at my dealership said it's likely from gas leakage that got into the rapguard from being topped off. The dealership that the car was swapped from had topped it off. It was likely sitting that way for a while.

Anyway, we agreed to let nature take its course and hope it fades. He told me that if it's still there at the time of my first service that he would have his detailer swing by for a look-see.
That's great that you've got an answer as to cause. However, this future "look-see" business... wow. Not me, not ever, not in a million years.
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Old Jun 27, 2013 | 10:45 PM
  #27  
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Originally Posted by Rochester
That's great that you've got an answer as to cause. However, this future "look-see" business... wow. Not me, not ever, not in a million years.

What's this supposed to mean? There are two options: Hope that it will fade or repaint. I'd much rather take the first route than the latter initially and it sure beats the heck out of having someone make it worse or mess up that area more so by rubbing the hell out of it.

If it doesn't eventually fade I will probably have my guy just do a paint blend and not have the dealer touch it. I've seen him blend even metallic paint seamlessly and he does remarkable work.
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Old Jun 27, 2013 | 10:57 PM
  #28  
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Scoe11, I have one last option for you. You said you used a scratch remover or compound and it did not work, correct?

Your second option is a heat gun. One of my customers noticed it on his GT-R and said that Infiniti mentioned it was somewhat common. Infiniti has actually issued a letter regarding it on the paint on new cars in 2011 or so. Basically it was taped during shipping, whatever was stained was pushed down into the pores of the paint. Use a heat gun, heat up the paint, then give it a light wipe once it cools down a bit. I'm giving you this advice as a professional detailer.

Good luck!
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Old Jun 27, 2013 | 11:06 PM
  #29  
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Originally Posted by Scoe11
What's this supposed to mean?
What that means is that you should stand up for yourself. Give them the car, get a loaner, make them fix it, and then make them fix it again if they don't do it right. It's not a negotiation situation.

It's a car, for pete's sake, not a newborn baby. And paying an independent shop to fix a warranty issue is nuts.

Originally Posted by Darkstar752
Your second option is a heat gun. One of my customers noticed it on his GT-R and said that Infiniti mentioned it was somewhat common. Infiniti has actually issued a letter regarding it on the paint on new cars in 2011 or so. Basically it was taped during shipping, whatever was stained was pushed down into the pores of the paint. Use a heat gun, heat up the paint, then give it a light wipe once it cools down a bit. I'm giving you this advice as a professional detailer.
That's really interesting. Scary technique, too, if you don't have the skills.
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Old Jun 28, 2013 | 12:21 AM
  #30  
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Get a professional detailer to take a look at it. They may be able to polish it off.
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