2013 G37x - Service Engine Soon
#1
Registered User
Thread Starter
2013 G37x - Service Engine Soon (not the usual code)
I have a 2013 G37x with 1600 miles on the ODO...got it two months ago.
About 1-2 minutes after merging onto the highway yesterday my 'service engine soon' light came on. Everything seemed OK. I drove it all the way home with no issues. I tried the whole gas cap thing...checked the fluids, caps, etc...nothing noticeable. Today I brought it in to the dealer and they came up with a 'transmission fluid temperature sensor' code. Apparently this has happened to a handful of newer models already at my dealer. They tell me it's nothing to worry about and that the sensors are too sensitive and that Infiniti is aware of the issue and is investigating. I suppose a TSB/recall will be issued if a growing number of these cases occurs.
This is just meant to be an FYI.
Edit: The code is P0710
About 1-2 minutes after merging onto the highway yesterday my 'service engine soon' light came on. Everything seemed OK. I drove it all the way home with no issues. I tried the whole gas cap thing...checked the fluids, caps, etc...nothing noticeable. Today I brought it in to the dealer and they came up with a 'transmission fluid temperature sensor' code. Apparently this has happened to a handful of newer models already at my dealer. They tell me it's nothing to worry about and that the sensors are too sensitive and that Infiniti is aware of the issue and is investigating. I suppose a TSB/recall will be issued if a growing number of these cases occurs.
This is just meant to be an FYI.
Edit: The code is P0710
Last edited by JaySin; 12-13-2012 at 12:32 PM.
#3
Registered User
Thread Starter
If you consider clearing the code and basically telling me 'don't worry about it' fixing it, then yes, they fixed it. They told me the code may or may not come back. I'm guessing if it happens enough Infiniti will either issue a replacement recall or reprogram modification if possible on that sensor. So, considering I have a full warranty...I'm NOT going to worry about it and will continue to drive it the way I want to. Apparently a car's price point shows no prejudice.
#4
Registered User
Thread Starter
My 'service engine soon' light is back on again. It hasn't even been a month since the last time. This time it happened when I was manually shifting it and I was NOT driving hard at all. I don't think it even hit 5K RPM. It drives fine...no negative symptoms at all. This is irritating on such an expensive car. I'm starting to know how it feels to drive a German car with electrical demons without actually owning one. I hope this isn't a sign of things to come.
#5
Registered User
My 'service engine soon' light is back on again. It hasn't even been a month since the last time. This time it happened when I was manually shifting it and I was NOT driving hard at all. I don't think it even hit 5K RPM. It drives fine...no negative symptoms at all. This is irritating on such an expensive car. I'm starting to know how it feels to drive a German car with electrical demons without actually owning one. I hope this isn't a sign of things to come.
At this point see what happens, my guess is they will pull everyone together and resolve it. I had to do this with a Sienna van we bought in 1998, top of the line with all the options (at the time). Basically service mgr was giving me the run around.... I sat in my car in the lot and said no way, I'm not accepting this. I went back in and did what I mentioned above (be nice but firm) .... they kissed my a$$.
Last edited by 2008G-Man; 01-08-2013 at 11:09 AM.
#7
Registered User
Thread Starter
I went to the dealership...talked to the manager...adult-like...and am now the proud owner of a brand new Porsche 911 Turbo S. Just kidding. Anyway...they cleared the code and sent me on my way...AGAIN. However, they were courteous and documented everything and told me they had a few others documented. Infiniti is currently researching this on the M series of cars. He basically told me they can't FIX anything without an actual FIX suggested by Infiniti. He says it will most likely be a reprogramming that's issued...eventually. *sigh* Oh well. *mumbling...'shoulda kept my WRX'* No, seriously...I love my car, but first (first infiniti ever) impressions are HUGE.
Trending Topics
#9
Sorry to hear about your troubles, especially considering how new your car is. I had major recurring engine problems with my 2011 X coupe after less than year of ownership, so I feel your pain. I remember saying to myself, "should've kept the S2000"... I hope it turns out well for you.
You said the dealership saw the same problem in a few other newer model cars. Do you know if the problem occurred in any cars with manual transmissions as well? I have a 2013 and I'm concerned about reliability now... Thanks.
You said the dealership saw the same problem in a few other newer model cars. Do you know if the problem occurred in any cars with manual transmissions as well? I have a 2013 and I'm concerned about reliability now... Thanks.
#10
Registered User
Thread Starter
Sorry to hear about your troubles, especially considering how new your car is. I had major recurring engine problems with my 2011 X coupe after less than year of ownership, so I feel your pain. I remember saying to myself, "should've kept the S2000"... I hope it turns out well for you.
You said the dealership saw the same problem in a few other newer model cars. Do you know if the problem occurred in any cars with manual transmissions as well? I have a 2013 and I'm concerned about reliability now... Thanks.
You said the dealership saw the same problem in a few other newer model cars. Do you know if the problem occurred in any cars with manual transmissions as well? I have a 2013 and I'm concerned about reliability now... Thanks.
The following users liked this post:
JMS2000 (05-03-2013)
#11
Registered User
Join Date: Dec 2009
Location: Glenelg, Maryland
Posts: 24
Likes: 0
Received 0 Likes
on
0 Posts
Had the service engine soon light on my 08 G37S with 15K miles (I bought it new). Took it to the dealer immediately. They literally had it for a month before they figured out what as wrong - in this case a bad oxygen senor. They gave me a loaner for the month and provided oil & filter, air filter change and balanced and rotated the tires at no charge. Did have that problem again - that's the good news.
The bad news is that working with the dealer and Infiniti was VERY frustrating. I called at least once a week for status on the repair and got no or mis-information. Infiniti customer service was useless. It is very frustrating to pay that kind of money for vehicle, have a problem, and receive poor service.
Stay patient and remain calm. Eventually Infiniti will fix the issue.
PS - I just traded the G on a 2013 Porsche 911 C2. It will be interesting to see if Porsche service is any better. The best customer service I've ever had was from Lexus. But my Lexus never had a problem.
The bad news is that working with the dealer and Infiniti was VERY frustrating. I called at least once a week for status on the repair and got no or mis-information. Infiniti customer service was useless. It is very frustrating to pay that kind of money for vehicle, have a problem, and receive poor service.
Stay patient and remain calm. Eventually Infiniti will fix the issue.
PS - I just traded the G on a 2013 Porsche 911 C2. It will be interesting to see if Porsche service is any better. The best customer service I've ever had was from Lexus. But my Lexus never had a problem.
#12
Registered User
Thread Starter
Anyway...I'll remain calm as long as they treat me well and I don't get stranded.
I will keep this thread updated as things progress and definitely each and every time I get my nice little SES light.
#13
Registered User
My guess is you will need to use the Porsche service way more than Infiniti. Nice ride though .....
#14
Registered User
Thread Starter
#15
Registered User