Tried opening my roof up yesterday and it went up for about 4 seconds and then just flat out stopped and wouldn't go back down. Turned off the engine and back on, this time I could put the roof back down but when I tried opening it up again the same thing happened, 4 seconds and then stopped.

Anyone have this experience? My dealer is so far away from me, this is going to be a pain in the neck. For what I paid for this car with all the rattles and snakebites and noises, I'm not impressed.

 

Not sure if you have already taken your car to the dealer, but this happened to me once a long time ago--the roof would fold half way and stop, then to close it I have to restart the engine. I think what I did to fix it was to take the seperator (not sure if thats the correct term, but it's the piece that splits your trunk in half) out of the trunk for a second then place it back. See if that works.

 

i've seen the seperator not be grounded properly-- it happens. dealership is your key

 

Separator.... open the trunk and lay separator flat, then put it back into position. Should fix it

 

What if my trunk won’t open? I’m having the same issues however my trunk is now stuck shut.

 

Hi, I’m new to the thread, but I’ve read through many of the post as I am having some issues with my top as well. Here’s what I found on the trunk open error when you’re trying to put your top down, there is a button in the glove box, if you turn that off, it disables the trunk actuator and when you’re putting the top down, you will no longer get that message. But at the same time you won’t be able to use your key fob to open the trunk. Infiniti did a terrible job with these convertible tops. I brought mine to the dealership they don’t even like working on them! finally broke down and bought a TopDon multidirectional handheld unit so that I can perform relearns on the top without going to the dealership. If you have one of these cars, it’s a must!

 

@Mike1995 ,
I was looking at the topdon bidirectional scanners. How can I tell which models will be able to perform the roof relearn? The Artdiag 900 Lite can be found at reasonable prices but I'm hesitant to buy without knowing if it will work.
Thanks.

 

Hey Lucky Jack, Try the Topdon lite only $370 on Amazon and if you don’t like it you can send it back within 30 days.

 

Consult III is generally a better option as it will allow you to do everything else with your car, not just top programming. Although it's generally a bit more expensive.

 

That worked for me. Thank you for sharing that.