Infiniti reboot?
Infiniti reboot?
I noticed that on my g37 vert, that the nav/music/climate system will reboot while I'm driving. I had an iPhone attached when this happened and wanted to see if anyone else has experienced this ( it has happened 2 or 3 times since we purchased it 3 weeks ago )
Also have noticed that my iPhone will "unconnect" which requires me to power down/ power up the phone before it will reconnect to the stereo (it happens with 3 specific songs) I will attempt to delete then reinstall those songs (from a different source) to see if that solves it but would like to know if anyone else has experienced this.
Thanks
Also have noticed that my iPhone will "unconnect" which requires me to power down/ power up the phone before it will reconnect to the stereo (it happens with 3 specific songs) I will attempt to delete then reinstall those songs (from a different source) to see if that solves it but would like to know if anyone else has experienced this.
Thanks
I tried that as well as shutting down the stereo and turning off the car. It seems to be an iphone issue.
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Have you guys seen this? I stole this off another site:
Was just informed that Infiniti will announce a service campaign on July 9th that seeks to address concerns regarding the functionality and operation of certain 2010/2011 Infiniti models' navigation systems.
SERVICE CAMPAIGN BULLETIN: ITB10-031
SUBJECT: Campaign Announcement - Infiniti Navigation Software Update Voluntary Service Campaign
SUMMARY: Infiniti is conducting a Voluntary Service Campaign on certain MY 2010 G37 Sedan, G37 Coupe, G37 Convertible, EX35, FX35/FX50 vehicles and MY 2011 M37/M56 vehicles to reprogram the software for the Navigation, Communications, and Entertainment systems.
Due to some software programming issues, navigational maps, voice recognition commands, phone books transfers, and iPod/iPhone interfaces may not be working as intended. The Navigation, Communication, and Entertainment systems will be reprogrammed with updated software to correct these conditions.
In addition, Infiniti is aware of customer concerns regarding compatibility with the Pod Touch. Apple has addressed this issue, and updated software for the iPod Touch will be available via iTunes and the Apple website this month. In the meantime, Infiniti has developed a workaround that will also be installed during this service.
DETAILED INFORMATION: The attached campaign announcement will be sent to all Infiniti retailers via the portal NNAnet.com on Friday, July 9, 2010.
The bulletin did not mention whether the new 2011 QX56 is also affected.
Was just informed that Infiniti will announce a service campaign on July 9th that seeks to address concerns regarding the functionality and operation of certain 2010/2011 Infiniti models' navigation systems.
SERVICE CAMPAIGN BULLETIN: ITB10-031
SUBJECT: Campaign Announcement - Infiniti Navigation Software Update Voluntary Service Campaign
SUMMARY: Infiniti is conducting a Voluntary Service Campaign on certain MY 2010 G37 Sedan, G37 Coupe, G37 Convertible, EX35, FX35/FX50 vehicles and MY 2011 M37/M56 vehicles to reprogram the software for the Navigation, Communications, and Entertainment systems.
Due to some software programming issues, navigational maps, voice recognition commands, phone books transfers, and iPod/iPhone interfaces may not be working as intended. The Navigation, Communication, and Entertainment systems will be reprogrammed with updated software to correct these conditions.
In addition, Infiniti is aware of customer concerns regarding compatibility with the Pod Touch. Apple has addressed this issue, and updated software for the iPod Touch will be available via iTunes and the Apple website this month. In the meantime, Infiniti has developed a workaround that will also be installed during this service.
DETAILED INFORMATION: The attached campaign announcement will be sent to all Infiniti retailers via the portal NNAnet.com on Friday, July 9, 2010.
The bulletin did not mention whether the new 2011 QX56 is also affected.
Last edited by BuckarooVT90; Jul 31, 2010 at 10:52 AM.
My nav system does it all the time, especially when the temp. is high. I have had numerous discusions with the dealer but all i get is they are working on a solution. One time during a six hour trip the nav, radio and all verbal and manual controls locked.
Have not had the issue with the iPhone, and Bluetooth Audio works great (iPhone 4).
Have had a problem with my iPod Touch losing connection once, but replugging it in fixed that.
Have had the Nav. reboot for first time today (but have only had the car 4 days). Plan to have service bulletin applied on Friday when it is in getting rattles fixed and hopefully that solves it.
Have had a problem with my iPod Touch losing connection once, but replugging it in fixed that.
Have had the Nav. reboot for first time today (but have only had the car 4 days). Plan to have service bulletin applied on Friday when it is in getting rattles fixed and hopefully that solves it.
This is a 2010 issue - not on the 2009's as they have a different generaton nav. My wife's 2010 EX35 does this - not only does the nav reboot but the iphone is rebooted as well.
In addition to the other issues with ios4 and the nav system where the iphone won't be recognized, I've found it impossible to keep two iphones working through the usb cable. The hard reset which resync's the iphone to the car breaks the sync of the other phone. Hopefully the tsb software update will fix this.
Peter
In addition to the other issues with ios4 and the nav system where the iphone won't be recognized, I've found it impossible to keep two iphones working through the usb cable. The hard reset which resync's the iphone to the car breaks the sync of the other phone. Hopefully the tsb software update will fix this.
Peter
I got my letter from Infiniti yesterday about the Navi recall:
Consumer Affairs P.O. Box 685003 Franklin, Tennessee 37068-5003
A Division of Nissan North America, Inc.
OWNER NOTIFICATION
Dear Infiniti G37 Convertible Owner:
Infiniti is committed to providing the highest levels of product quality and customer satisfaction. With that in mind, we want to bring to your attention important information about the Navigation, Communication and Entertainment Systems in your model year 2010 G37 Convertible vehicle.
REASON FOR CAMPAIGN
Infiniti has become aware of customer concerns with the Navigation System and with Communication and Entertainment Functions involving the iPhone. To help address these concerns, Infiniti will update the Navlgation and communication software in your vehicle. This software update will address irregularities with navigational maps, voice recognition commands, phone book transfer from mobile phone to vehicle and increase the number of entries that can be stored.
In addition, Infiniti is aware of customer complaints regarding compatibility with the iPod Touch. Apple has addressed this issue, and updated software for the iPod Touch is available on the Apple website in July. Infiniti has also developed a fix that will also be installed when you bring your vehicle for this service.
WHAT INFINITI WILL DO
To assure your continued satisfaction and confidence in your 2010 G37 Convertible, Infiniti will reprogram the operating software to correct these conditions. This service, free for parts and labor, should take less than 1 hour to complete, but your Infiniti retailer may require your vehicle for a longer period of time based upon their work schedule. Please contact your Infiniti retailer to perform this important service.
WHAT YOU SHOULD DO
Please contact your Infiniti retailer at your earliest convenience in order to arrange an appointment to have your vehicle repaired at no charge to you for parts and labor. Please bring this notice with you when you keep your service appointment. Instructions have been sent to your Infiniti retailer.
If you have additional questions you may contact the National Consumer Affairs Department, Infiniti Division, Nissan North America, Inc., P.O. Box 685003, Franklin, TN 37068-5003. The toll free number is 1-800-662-6200.
Thank you for your cooperation. We are indeed sorry for any inconvenience this may cause you.
Consumer Affairs P.O. Box 685003 Franklin, Tennessee 37068-5003
A Division of Nissan North America, Inc.
OWNER NOTIFICATION
Dear Infiniti G37 Convertible Owner:
Infiniti is committed to providing the highest levels of product quality and customer satisfaction. With that in mind, we want to bring to your attention important information about the Navigation, Communication and Entertainment Systems in your model year 2010 G37 Convertible vehicle.
REASON FOR CAMPAIGN
Infiniti has become aware of customer concerns with the Navigation System and with Communication and Entertainment Functions involving the iPhone. To help address these concerns, Infiniti will update the Navlgation and communication software in your vehicle. This software update will address irregularities with navigational maps, voice recognition commands, phone book transfer from mobile phone to vehicle and increase the number of entries that can be stored.
In addition, Infiniti is aware of customer complaints regarding compatibility with the iPod Touch. Apple has addressed this issue, and updated software for the iPod Touch is available on the Apple website in July. Infiniti has also developed a fix that will also be installed when you bring your vehicle for this service.
WHAT INFINITI WILL DO
To assure your continued satisfaction and confidence in your 2010 G37 Convertible, Infiniti will reprogram the operating software to correct these conditions. This service, free for parts and labor, should take less than 1 hour to complete, but your Infiniti retailer may require your vehicle for a longer period of time based upon their work schedule. Please contact your Infiniti retailer to perform this important service.
WHAT YOU SHOULD DO
Please contact your Infiniti retailer at your earliest convenience in order to arrange an appointment to have your vehicle repaired at no charge to you for parts and labor. Please bring this notice with you when you keep your service appointment. Instructions have been sent to your Infiniti retailer.
If you have additional questions you may contact the National Consumer Affairs Department, Infiniti Division, Nissan North America, Inc., P.O. Box 685003, Franklin, TN 37068-5003. The toll free number is 1-800-662-6200.
Thank you for your cooperation. We are indeed sorry for any inconvenience this may cause you.


