Sorry to hear, but now you know that you must get everything in writing in case something goes wrong :/
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That is why you go to Riverside.

OEM parts only in service.

All used cars have fresh fluids. Anything within a major service without having a record of the service gets the service done. All tires less than 6/32" are replaced. All pads less than 6mm are replaced.

The goal is to make it so buying a used car is as close to buying a new car as possible, within reason.