Hi everyone. I have been reading the posts here for a while, and I just joined the forum. I almost purchased a 6-mt with premium, nav, splash guards and trunk mat this past Saturday for $38,511 (which is Edmunds invoice price). The MSRP is $42,215. I signed the papers, left a $500 deposit, and thought everything was done. But... Yesterday I get an e-mail from my salesman that there was only one car with these options that had the vibrant red exterior with the stone interior in the area, but it sold on Saturday! This dealer just happened to have the same exact car on their lot BUT... it had the tech. package for an extra $1000. I told them no, I didn't want that. They then said that a similar car, but with spoiler and illuminated kick plates would be available sometime in May for $750 extra. Otherwise I'd have to wait till July if I ordered one. I told them that I'd pay $500 ($474 invoice) more for the spoiler (that I didn't even want) if they would throw in the kick plates ($268 invoice). They refused, so I told them to send my deposit back. So for a difference of $242, they lost the sale. What do you guys think? It just seemed to me like the classic bait-and-switch, initially promising me the car I wanted, then kept trying to sell me the more expensive model. I even explained to them that I drove 130 miles round trip to give them the deposit, but they didn't care. I thought that Infiniti dealers would have been above this type of sales game. Has anybody else had this type of treatment at Infiniti of West Chester (Pennsylvania)? So now I've got to look for another dealer who will sell me the car at invoice, without the BS. Any good experiences with dealers in Eastern Pa? (Sorry for the long post)

 

Next time just give em your CC # over the phone, they won't charge you, just authorize the amount.

 

wait a sec, if u signed the papers already, aren't they breeching the contract

 

he probably signed buyer's order but not that actual financial paperwork. buyer's order just shows commitment to purchase along with the $500 deposit.

 

ohh right right, then damn, that sucks, why not just get the tech package and away Pennsylvania-G go.

 

I didn't want to spend the extra $1000.

 

I understand

but if u think about it, getting the G at invoice is really good, an extra 1000 is not much if u really want the car because u r getting a good deal in the end

I dont wanna sound like a jerk, but u get what I mean though??

 

I get what you mean, but I would have paid the $500 extra for the spoiler (for the May delivery) if the dealer would have included the kick plates at N/C. I even asked him if he would remove the kick plates, but he refused. He just wanted that extra $242. Yes the car at invoice is good, but the dealer is still making 1% of the base price or $3,580, so he could have thrown in the kick plates to try to get a happy customer.

 

If they were a fair and committed dealer (those are almost oxymoron terms), then they will take down exactly the options you want and color you want and go to any extent to find the car for you usually within about a 250 mile radius. If you're in eastern PA, that would easily include all of NJ, most of NY, maybe CT, delaware. This sounds like a bait and switch type of deal. Dont go with it, get the car you want because then you'll just be making more payments and then everyday having to drive a car you didnt exactly want. I demanded my colors (ext + int) and demanded my options, they recv'd my exact car on their lot in 3 days and i got even more than i bargained for (extra options for free). The car was also given to me for $250 below invoice. I couldnt be happier with my buying (leasing) experience.

 

who knows, they'll probably call u back because maybe they didn't expect u to walk away. $242 is nothing to them, like peanuts

 

I don't think they'll call me back. Today they e-mailed me that they'll be returning my $500 deposit as soon as my check clears. It seems that this color combination with the Premium and Nav options is a rare combination. I've searched quite a few dealer's inventories, and haven't found any yet. I've got relatives all around the country, so I'll start checking dealers near them soon. I could combine a vacation with a new car purchase!

 

^^ forget this dealer, giving you a hard time now is foreshadowing what the future would be like if u bought from them.

 

Quote:

Originally Posted by nogoodname007

$242 is nothing to them, like peanuts

I love reading quotes like this...

Dealers are not a non-profit organization. Period. You can't just "toss it in for free" when there's a cost involved and no profit. You don't clock in to work and expect your boss to give you a handshake instead of a paycheck, do you?

If the $242 is separating you and the car despite the additional equipment, I'd say you're a grumpy guy that doesn't tip the waitress at the restaurant. Conversely, $242 is peanuts in your payment ultimately.

 

^^^ I was able to knock off another $20 from my monthly payment by denying to pay for the sunroof addition to my Journey Package G37...I am proud to say I feel great about it.

 

You have to pay for the extra options plus you have to wait til May. Its's a BAD deal.