Glad gou were able to get them to diagnose and repair it.

 

So they thought.

AC Amp was replaced and left overnight to try a true cold start the next morning (got down to about -10). They're saying the car started fine, but they are again having issues with many of the dash warning lights illuminating. They spoke with the head honcho Infiniti techs via phone... Who suggested replacing the instrument cluster again in case the one they initially installed was bad.

No. None of this is costing me extra money. But it has been a nightmare. Once this is fixed I will literally not be able to run away from this car fast enough. What a disappointment.

The saga continues...

 

It is not the car that is the problem

Screwing around with very complex electronics in a vehicle without sufficient knowledge or training is not the fault of the manufacturer.
I'm on my second Infiniti with no mods on either one.
Best trouble free vehicles I've ever owned.

Telcoman

 

Today marks 2 months that I've been without the car. Dealership admits they still have no idea what's wrong with it.

Do you really think the dealer would continue to waste THEIR money on parts and labor, for 2 months now, attempting to fix a problem that I caused? Mind you, they are not charging me a dime (while they continue to throw parts at it) AND have provided me with free loaners this entire time.

Maybe you're right, and it's just REALLY good customer service on their end. Maybe.

 

It may be time to get a case open with Infiniti corporate. Your service manager can probably coach you on what to say. This will ultimately get an Infinti engineer involved, and after several other steps of protocol, an engineer will be on a flight to your shop in person. If they still can't get it fixed...lemon laws could come into play.

 

FINAL UPDATE (hopefully):

After several months at the dealer and $1500 (would be much more if wasn't for the initial misdiagnosis)... finally discovered it was a dislodged rubber grommet in the firewall. All windshield runoff was tracking into the driver side cabin and frying out electronic components including the fuse block. After this expense, forced to stick with the car awhile longer. So here I am.