Bent wheel warranty?

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Old Apr 22, 2012 | 07:14 PM
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MedusaG37S
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Bent wheel warranty?

So yesterday my low tire pressure light came on. I checked my pressure with the gauge this morning and decided to take it to Mr. Tire for a quick balance and to inspect the tires for leaks....The technician tells me that he cannot balance the wheels because the front wheels are bent....he was correct. I did not notice a shimmy in the steering and visually (while mounted) the wheel appears fine....I just purchased the car 2 months ago...do you think infiniti will cover it with some sort of warranty?? I purchased the extended warranty plan but it does not state whether or not it will cover bent wheels...08 coupe..19s.
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Old Apr 22, 2012 | 07:22 PM
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Bent wheel is USER ERROR. I don't think any warranty covers it. This is more like insurance claim. Which you will not do unless deductible is $0 and rims are worth it. Bad news I guess. GL
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Old Apr 22, 2012 | 07:34 PM
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Originally Posted by mindawg
Bent wheel is USER ERROR. I don't think any warranty covers it. This is more like insurance claim. Which you will not do unless deductible is $0 and rims are worth it. Bad news I guess. GL

however....i'm sure that it's worth trying.

what's the worst they can tell you...no?
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Old Apr 22, 2012 | 07:43 PM
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I will definitely try but I do not see how its user error if I did not hit any potholes or banged the car up. We'll see. I will likely file a claim...I love the wheels.
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Old Apr 22, 2012 | 08:05 PM
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Originally Posted by MedusaG37S
I will definitely try but I do not see how its user error if I did not hit any potholes or banged the car up. We'll see. I will likely file a claim...I love the wheels.
Doesn't matter if you did or didn't, it's just your word against theirs. Like others said, it won't hurt to try, they might replace them.
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Old Apr 22, 2012 | 08:18 PM
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I missed the part that you did not buy car new. Car you purchased was used. Extended warranty only covers mechanical parts. Wheels are never included in a warranty. If I was a gambler I would put 10k on "NO" lol. But ask. Hell...you never know. This is not dealers decision though.
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Old Apr 23, 2012 | 02:32 PM
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Update: I went to the dealer and their wheel guy is going to fix it free of charge. If you buy a infiniti in MD, go to JBA. Nothing but top notch customer service and people there.
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Old Apr 23, 2012 | 04:41 PM
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Originally Posted by MedusaG37S
Update: I went to the dealer and their wheel guy is going to fix it free of charge. If you buy a infiniti in MD, go to JBA. Nothing but top notch customer service and people there.

see? never hurts to try.

that's awesome!!!!!!!!
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