Glendale Infiniti suck because of Randy
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Joined: Oct 2009
Posts: 51
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From: Santa Monica
Glendale Infiniti suck because of Randy
Oh yeah, Glendale infiniti sucks, and its because the service adviser RANDY, a stupid black dud think he knows everything and have 7 years experience working in infiniti.
I went there to adjust my vehicle Alarm impact sensor, and he told me there is no alarm impact sensor on this car, its a set track, like lowjack. and i said NO!! there is a sensor and i adjusted once at cerritos infiniti. and he said" thats why they TOLD you, do you see it by yourself ? I work here 7 years and i never heard about it". and than i said" doesn't matter you work 7 years as service adviser, they got a new design and you don't know about it". and he said" but there is none, you can't adjust it".
and i said there is one and you can". so he ask one of the guy from service and he said no they don't have an adjustable alarm sensor", and then he told me" there is a guy who install alarm from other place, I can call him to come check it out". so i wait for an hour, at the end they guy don't know $hit and he took off after he look at my car for 1 minuts.....
and after that, he still don't believe me that there is a sensor add on to factory alarm.
so i drive all the way back to cerritos, they adjusted in less than 10 minuts and got out.
I ask service adviser APRIL and she show me where is it and how to adjust it myself if i think its still too sensitive.
SO, now i know where is it and there is one, and i can adjust myself if i want to change.
the whole point here is the service adviser RANDY from GLENDALE infiniti is a doooooosh bage,
he think he knows everything and think i was born yesterday. don't trust what i said and don't even want to take a look or even call cerritos to ask them how they did it. HE is an @$$ and don't even try to talk to him because no matter what you said, he won't listen.
he think he smart and we are stupid, Guess what, He was wrong and never try to find out the right answer for me, and I found out where the sensor is and i can even adjusted myself. bottom line is never go to GLENDALE INFINITI to talk to RANDY the black dud. NEVER
I should take a picture and sent it to Glendale infiniti to randy and show him that I found it and he was wrong and he can $uck it.
I went there to adjust my vehicle Alarm impact sensor, and he told me there is no alarm impact sensor on this car, its a set track, like lowjack. and i said NO!! there is a sensor and i adjusted once at cerritos infiniti. and he said" thats why they TOLD you, do you see it by yourself ? I work here 7 years and i never heard about it". and than i said" doesn't matter you work 7 years as service adviser, they got a new design and you don't know about it". and he said" but there is none, you can't adjust it".
and i said there is one and you can". so he ask one of the guy from service and he said no they don't have an adjustable alarm sensor", and then he told me" there is a guy who install alarm from other place, I can call him to come check it out". so i wait for an hour, at the end they guy don't know $hit and he took off after he look at my car for 1 minuts.....
and after that, he still don't believe me that there is a sensor add on to factory alarm.
so i drive all the way back to cerritos, they adjusted in less than 10 minuts and got out.
I ask service adviser APRIL and she show me where is it and how to adjust it myself if i think its still too sensitive.
SO, now i know where is it and there is one, and i can adjust myself if i want to change.
the whole point here is the service adviser RANDY from GLENDALE infiniti is a doooooosh bage,
he think he knows everything and think i was born yesterday. don't trust what i said and don't even want to take a look or even call cerritos to ask them how they did it. HE is an @$$ and don't even try to talk to him because no matter what you said, he won't listen.
he think he smart and we are stupid, Guess what, He was wrong and never try to find out the right answer for me, and I found out where the sensor is and i can even adjusted myself. bottom line is never go to GLENDALE INFINITI to talk to RANDY the black dud. NEVER
I should take a picture and sent it to Glendale infiniti to randy and show him that I found it and he was wrong and he can $uck it.
Thread Starter
Registered User
Joined: Oct 2009
Posts: 51
Likes: 1
From: Santa Monica
yes I did, in socal forum i think, and I also want other g37 driver who is not in socal to know that infiniti glendale suck and there is a adjustable sensor come with factory.
Thats the worst dealer experiance i have ever had.
Thats the worst dealer experiance i have ever had.
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Joined: Sep 2007
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/Take a deep breath, have a few milk duds... you may feel better.
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From: Knoxville, TN
He's talking about the optional Vehicle Impact Alarm Sensor, an OPTIONAL add-on from the factory. Basically triggers the alarm of the car if it has a significant impact/break of the windows. This is not standard on every car, just an option.
AhhI see, thank you for the clarification. Carry on!
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Joined: Dec 2008
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From: Knoxville, TN
^^^^ bwahahaha. I was thinking the same thing. What does it matter if he's black/green/purple/white/blue? You gave us his name. Reiterating twice that he's black doesn't make you look good bro. As in if he were white or Asian, etc, he would have given you red-carpet treatment. The service dude majorly F'ed up....we're done.