G37 Sedan

Dealer passed problem they were aware of.

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Old Jun 8, 2013 | 08:45 PM
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Dealer passed problem they were aware of.

Freakin dealer sold me the car with a bad electronic door lock in on one rear door though. It was on the service history but not the Carfax that the door was found defective and needing replacing. Should I ask the dealer to fix it; nicely?

It is their service department that found the defect and did not fix it.

Thing is As-Is though.

About $450 repair.
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Old Jun 9, 2013 | 03:01 AM
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This kind of thing will usually not show up on a car fax anyway. Does not hurt to try to ask them, most reputable dealers will go out of their way to make you happy, especially if they know Infiniti is going to send you a satisfaction survey to complete after your transaction.

In general, it is better to start asking nicely to resolve a problem, and start escalating (management, Infiniti corporate, BBB, etc..) if you don't get results.

Best of luck with your situation.
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Old Jun 9, 2013 | 10:07 AM
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Is the car out if warranty?
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Old Jun 9, 2013 | 11:26 AM
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Out of warranty? Oh yes. They won't be obligated in any way. That is clear. It is thier dealership they bragged about though. HA!

So I'll ask them, respectfully, if they will fix it (lets not label it with a $) this door issue since it was known by THEIR shop prior to sale -disclosure is welcome!

We're keeping it until the big stuff gets too lose or rust gets us badly ..anyway.

:-)
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Old Jun 9, 2013 | 06:28 PM
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You should ask them nicely but I think you know what they will say.

No warranty and As-is = no free, post sale, repairs.

Good luck and let us know how it goes.
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Old Jun 9, 2013 | 06:49 PM
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Most states require dealers to provide 30 to 60 day warranties. That said, electronic parts are likely excluded. Buyer beware.
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Old Jun 11, 2013 | 01:32 AM
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Originally Posted by rpm&my_G35
You should ask them nicely but I think you know what they will say.

No warranty and As-is = no free, post sale, repairs.

Good luck and let us know how it goes.
The issue I would have with that is they inspected it and noted this on the service history in their shop (not on the Carfax) and they did not tell me about it when I asked of anything needing fixing. As-Is doesn't mean lie. So I will ask, yes. Nicely.
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Old Jun 11, 2013 | 01:35 AM
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Originally Posted by financeman
Most states require dealers to provide 30 to 60 day warranties. That said, electronic parts are likely excluded. Buyer beware.

Cost isn't as bad I thought. About $200 at a Nissan dealer.

I didn't finance it at least.

$400+ at the Infiniti dealer though. Why do they charge so much more!?

Anyway, we all know I'll be fixing it most likely. I won't argue with anyone up at the shop.
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Old Jun 11, 2013 | 07:29 PM
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You bought a car without checking things out yourself? I'm just saying.
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Old Jun 11, 2013 | 09:22 PM
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Originally Posted by cy7878
You bought a car without checking things out yourself? I'm just saying.

You mean hire a mechanic or bring the mechanic in the family?

No on both counts. Carfax is never complete and the service records on the computer but he was showing me them. I had to rely on less mechanical knowledge.

Wheel bearing sucks, yeah. Some hesitation but now I know it isnt the transmission and just me. Thought I would have gotten away from that. The Taurus SHO we had was terrible with hesitation and lag until a TSB some 2 years late.

Anyway, we'll make this one our own. Just need a good 4 years and so far nothing has been too terrible except the stress and the wheel bearing for $475.00 -rest is maintenance really.

Nothing we can do about it. I should have scheduled an AutoChecks inspection or whatever it's called, yeah. I don't feel a MAINTINENCE LEMON yet though.

The wheel is a result of a good pot-hole most likely.
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Old Jun 11, 2013 | 09:30 PM
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But I'm not going to have a thread to cry about anything. Just wondering what all the rest of you would do.
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Old Jun 11, 2013 | 10:49 PM
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Old Jun 12, 2013 | 09:39 AM
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lol, I guess that wraps up my thread there. lol
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Old Jun 12, 2013 | 07:35 PM
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Originally Posted by Newad
Freakin dealer sold me the car with a bad electronic door lock in on one rear door though. It was on the service history but not the Carfax that the door was found defective and needing replacing. Should I ask the dealer to fix it; nicely?

It is their service department that found the defect and did not fix it.

Thing is As-Is though.

About $450 repair.

Your original post speaks of a failed door lock. Now you're talking about a bad wheel bearing. I see from your other posts that you basically picked up a G37 for $16k that has about 100k miles on it.

You don't need a professional to check out the lock, do you?


I'm amazed that when I sell my old cars to people, that I actually have to walk them thru the car and tell them what they should be looking for. Consumer Reports offers a car buying guide, as do many internet forums these days. You don't need to bring a OBDII scanner or check for engine compression. Common sense items like if the paint matches; panels line up; does that car start; does it make funny noises or have funny smells; leaks or oil stains; all the lights and locks work......


In your case, the door lock should be obvious. The wheel bearing should make oil stains near the inner wheel wall or around the hub. These things are not rocket science but part of the "charm" of buying a used car. I'm very certain your purchase price has these faults factored in and the dealer will probably have you go pound sand if you were to bring this up.

If the car makes your wife uncomfortable, you can always sell or trade it for something new, under warranty or be prepared to do a more careful inspection (yourself) of the next buy.
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Old Jun 13, 2013 | 07:25 AM
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I agree with the last poster. Whenever you buy used, you may find a few quarks.
When you buy with high mileage and a great deal, chances are the condition is a little lacking in some fashion.
As is, means they know there are some issues and they deeply discount it and want it gone.
Wheel bearings are not uncommon fix on any vehicle with higher mileage. Ive done some well before that point.

Door lock mechanism might only need to be greased or something. I had one of my back door windows wig out one time when I first got mine and played around with the child locks and tinkered for a few minutes to test functionality and then all the sudden it started working. Never a problem since other than a very slight scraping noise when the window goes down.
My bet is the car may have had the back door replaced at one point and something miss aligned.
These are the joys of owning a used car. Chances are if anything was pre existing, you will find it within the first 30 days
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