15K mile service tomorrow....TSB's?
15K mile service tomorrow....TSB's?
I'm taking my '09 G37s sedan in tomorrow for it's 15K mile service. What TSB's should I be sure to inquire about? I want to make sure any potential issues are addressed while I'm putting miles on the loaner...
well that's just it though....I don't necessarily trust the service department/dealership to do the right thing and apply the TSB's unless I bring it to their attention that I know about them.
I followed G35 Driver and Fresh Alloy G35 religiously to keep up on the TSB's. I would always bring these up in conversation with the dealer during routine maintenance. In some cases they were aware of the specific TSB's and stated it was an automatic fix, but in some they were only offered by customer complaint or request. In a couple of instances they didn't even know about the specific TSB's, but through some searching found they did indeed exist.
So in my experience it is not wise to expect the dealer to automatically inform you of all TSB's. They can often be based on customer complaint only. Some of us may have a legitimate complaint and not recognize it until told of a specific TSB. This happened more than once with us, "just thought that's the way it is suppose to be", then found out through a TSB that it was a valid complaint.
Sorry I don't have any current TSB's to share, only 10 days into our new ride, but I can assure you I'll be watching for them, too!
Just dropped it off and brought up the "brake judder" TSB and the "rough 4-3 downshift" TSB just to make sure it entered into the conversation. I even had them printed out so they now know I mean business and am watching this kind of stuff. Now I'm in their loaner, a 2010 G37 journey. The brakes are sooooo much smoother than my '09s and the shifts feel smoother & more buttery as well in both D and DS. Hopefully those two TSB's will be reviewed, addressed, and I'll be on my way.
Here's a pretty good list of TSBs that apply to the 2009 sedan:
Automotive Recall and Technical Service Bulletin Titles for 2009 Infiniti G37 Sedan V6-3.7L (VQ37VHR).
TSB Number & Issue Date TSB Title
10-012 JAN 10 A/T - 7 Speed A/T, Fluid Level Checking/Filling
10-008 JAN 10 Engine Controls - Seized O2 Sensor Removal Procedure
10-006 JAN 10 A/T - DTC P1754/P1759/P1764/P1769/P1774 Diagnostics
10-005 JAN 10 Engine - Drive Belt Noise Diagnostics
03-051E JAN 10 Lighting - Exterior Lamp Fogging Inspection
08-021B DEC 09 Navigation System - HDD Navigation Map Data Updating
09-067 DEC 09 Engine - Reman Engine Start Up Lubrication Information
09-063 NOV 09 Vehicle - VIN Plate/Certification Label Replacement
09-062 NOV 09 Emissions - EVAP Canister Vent Control Valve Replacement
09-060 OCT 09 Body - Door Molding Rubber Separation
09-059 OCT 09 Keyless Systems - Intelligent Key(R) Battery Replacement
08-015A OCT 09 Tires - Tire Pressure Information
09-050 SEP 09 Tire Monitor System - TPMS Lamp ON/Flashing
09-032B SEP 09 A/T - Harsh 4-3 Downshifts At 30-20 MPH
09-041 SEP 09 A/C - Refrigerant Leaks At Connections
08-046B AUG 09 Steering/Suspension - Vehicle Pulls Or Drifts
09-039 AUG 09 Body - Windshield Cracking Information
09-038 AUG 09 Body - Wind Noise From The Sunroof Area
09-035 JUL 09 Cell Phone - Initial Bluetooth(R) Diagnosis
09-034 JUL 09 Wheels/Tires - Accessory Wheel Lock Installation/Removal
09-033 JUN 09 A/T Controls - CONSULT-III TCM Reprogramming
07-047B JUN 09 Paint - Scratch Shield(R) Refinishing Information
09-010A JUN 09 Engine Controls - MIL ON/DTC P0116 Stored
09-029 JUN 09 Cooling System - New Long-Life Blue Coolant
09-028 JUN 09 Engine Controls - MIL ON/DTC's P0101/P010B Set
09-027 JUN 09 A/T, CVT - Terminology Update To SAE JJ1930 & J2012
09-026 MAY 09 Brakes - Parking Brake Lamp On With Pedal Released
09-022 APR 09 Computers Controls - IPDM Serviceability
09-019 APR 09 Engine Controls - CONSULT-III(R) ECM Programming
09-020 APR 09 Electrical - Electronic Component Damage Prevention
09-012 MAR 09 Emissions - DTC P0440/P0442/P0455/P0456/P1440/P1456
09-006A FEB 09 Engine Controls - DTC P0603 Diagnostic Information
09-007 JAN 09 Brakes - DTC C1142/ABS, SLIP, VDC OFF Lamps ON
09-003 JAN 09 Audio System - iPod(R) Interface Charging Information
08-052 DEC 08 Keyless Systems - Intelligent Key Registration Caution
08-051 DEC 08 Keyless Systems - Intelligent Key Inoperative
08-003B DEC 08 Keyless Systems - NATS/Intelligent Key Registration
08-024B OCT 08 Restraints - SRS Service Precaution
08-022A AUG 08 A/T - Special Fluid Requirement Information
99-037O AUG 08 Electrical - Battery/Starting/Charging System - Testing
99-043E AUG 08 Paint - Discoloration/Swelling Under Paint Guard Film
99-014E AUG 08 Vehicle - Flat Towing Guideline
99-037N JUL 08 Electrical - Battery/Starting/Charging System Testing
00-038C APR 04 Engine Controls - ECM Replacement Procedures
Automotive Recall and Technical Service Bulletin Titles for 2009 Infiniti G37 Sedan V6-3.7L (VQ37VHR).
TSB Number & Issue Date TSB Title
10-012 JAN 10 A/T - 7 Speed A/T, Fluid Level Checking/Filling
10-008 JAN 10 Engine Controls - Seized O2 Sensor Removal Procedure
10-006 JAN 10 A/T - DTC P1754/P1759/P1764/P1769/P1774 Diagnostics
10-005 JAN 10 Engine - Drive Belt Noise Diagnostics
03-051E JAN 10 Lighting - Exterior Lamp Fogging Inspection
08-021B DEC 09 Navigation System - HDD Navigation Map Data Updating
09-067 DEC 09 Engine - Reman Engine Start Up Lubrication Information
09-063 NOV 09 Vehicle - VIN Plate/Certification Label Replacement
09-062 NOV 09 Emissions - EVAP Canister Vent Control Valve Replacement
09-060 OCT 09 Body - Door Molding Rubber Separation
09-059 OCT 09 Keyless Systems - Intelligent Key(R) Battery Replacement
08-015A OCT 09 Tires - Tire Pressure Information
09-050 SEP 09 Tire Monitor System - TPMS Lamp ON/Flashing
09-032B SEP 09 A/T - Harsh 4-3 Downshifts At 30-20 MPH
09-041 SEP 09 A/C - Refrigerant Leaks At Connections
08-046B AUG 09 Steering/Suspension - Vehicle Pulls Or Drifts
09-039 AUG 09 Body - Windshield Cracking Information
09-038 AUG 09 Body - Wind Noise From The Sunroof Area
09-035 JUL 09 Cell Phone - Initial Bluetooth(R) Diagnosis
09-034 JUL 09 Wheels/Tires - Accessory Wheel Lock Installation/Removal
09-033 JUN 09 A/T Controls - CONSULT-III TCM Reprogramming
07-047B JUN 09 Paint - Scratch Shield(R) Refinishing Information
09-010A JUN 09 Engine Controls - MIL ON/DTC P0116 Stored
09-029 JUN 09 Cooling System - New Long-Life Blue Coolant
09-028 JUN 09 Engine Controls - MIL ON/DTC's P0101/P010B Set
09-027 JUN 09 A/T, CVT - Terminology Update To SAE JJ1930 & J2012
09-026 MAY 09 Brakes - Parking Brake Lamp On With Pedal Released
09-022 APR 09 Computers Controls - IPDM Serviceability
09-019 APR 09 Engine Controls - CONSULT-III(R) ECM Programming
09-020 APR 09 Electrical - Electronic Component Damage Prevention
09-012 MAR 09 Emissions - DTC P0440/P0442/P0455/P0456/P1440/P1456
09-006A FEB 09 Engine Controls - DTC P0603 Diagnostic Information
09-007 JAN 09 Brakes - DTC C1142/ABS, SLIP, VDC OFF Lamps ON
09-003 JAN 09 Audio System - iPod(R) Interface Charging Information
08-052 DEC 08 Keyless Systems - Intelligent Key Registration Caution
08-051 DEC 08 Keyless Systems - Intelligent Key Inoperative
08-003B DEC 08 Keyless Systems - NATS/Intelligent Key Registration
08-024B OCT 08 Restraints - SRS Service Precaution
08-022A AUG 08 A/T - Special Fluid Requirement Information
99-037O AUG 08 Electrical - Battery/Starting/Charging System - Testing
99-043E AUG 08 Paint - Discoloration/Swelling Under Paint Guard Film
99-014E AUG 08 Vehicle - Flat Towing Guideline
99-037N JUL 08 Electrical - Battery/Starting/Charging System Testing
00-038C APR 04 Engine Controls - ECM Replacement Procedures
Trending Topics
^....thanks for the list of potential TSB's. I'm sure many could find that to be helpful now & in the future.
So I picked my car up yesterday and as suspected, I qualified for the "brake judder" TSB. What bugs the eff out of me is that they had to order the parts and I will now have to go back. Damn dealer service centers should stock at least the parts for one repair at all times so as not to inconvenience their customers. Arrrg. So now they're going to install the new backing plates (that they are waiting to arrive) and turn the rotors. That too bothers me, for "premature wear" why are they going to turn the rotors which results in thinning of the rotor.....when they should REPLACE the prematurely warped rotors. If this never happened, the rotors wouldn't have to be turned and thus wouldn't be thinned, even by a small fraction. That further reduces the life of that rotor which should never have happened in the first place. Anyone with experience on this....do I have a stance to push for new rotors alltogether when I take it back in?
Not to mention the black screw I just found on the floor of the passenger side....no idea where that goes....so I've got to go back again before I go back again.
S vs. non-s quick review. So I had their loaner for the entire day, a 2010 G37 Journey with all of 87 miles on it. Wow, what a different car in the non-s configuration. Albeit the vehicle all around was a quieter driving car & power is equal, good grief it wandered in the lanes, had way too much body roll in the corners, suspension felt soft & kind of mushy even though it felt somewhat firm over speedbumps, and the steering just didn't have nearly the positive feel & feedback as the S does. On the plus side, the brakes felt very good, the shifts were buttery smooth, and it sure smelled good.
I couldn't wait to get back in my S seats, hit the paddles, feel the road again, and drift a couple corners on the backroads home.
So I picked my car up yesterday and as suspected, I qualified for the "brake judder" TSB. What bugs the eff out of me is that they had to order the parts and I will now have to go back. Damn dealer service centers should stock at least the parts for one repair at all times so as not to inconvenience their customers. Arrrg. So now they're going to install the new backing plates (that they are waiting to arrive) and turn the rotors. That too bothers me, for "premature wear" why are they going to turn the rotors which results in thinning of the rotor.....when they should REPLACE the prematurely warped rotors. If this never happened, the rotors wouldn't have to be turned and thus wouldn't be thinned, even by a small fraction. That further reduces the life of that rotor which should never have happened in the first place. Anyone with experience on this....do I have a stance to push for new rotors alltogether when I take it back in?
Not to mention the black screw I just found on the floor of the passenger side....no idea where that goes....so I've got to go back again before I go back again.

S vs. non-s quick review. So I had their loaner for the entire day, a 2010 G37 Journey with all of 87 miles on it. Wow, what a different car in the non-s configuration. Albeit the vehicle all around was a quieter driving car & power is equal, good grief it wandered in the lanes, had way too much body roll in the corners, suspension felt soft & kind of mushy even though it felt somewhat firm over speedbumps, and the steering just didn't have nearly the positive feel & feedback as the S does. On the plus side, the brakes felt very good, the shifts were buttery smooth, and it sure smelled good.
I couldn't wait to get back in my S seats, hit the paddles, feel the road again, and drift a couple corners on the backroads home.
So I picked my car up yesterday and as suspected, I qualified for the "brake judder" TSB. What bugs the eff out of me is that they had to order the parts and I will now have to go back. Damn dealer service centers should stock at least the parts for one repair at all times so as not to inconvenience their customers. Arrrg. So now they're going to install the new backing plates (that they are waiting to arrive) and turn the rotors. That too bothers me, for "premature wear" why are they going to turn the rotors which results in thinning of the rotor.....when they should REPLACE the prematurely warped rotors.
the dealer charge $300 for the 15K, no? if you're interested, i can help you through the major 15K points. it's really next to nothing that the dealerships do for the price. routine inspections, they do all the time, even if you take the car in for warranty work. other 15K points include the engine filters + in-cabin air filter. cakewalk.
TSB was done, however I swear I can still feel a bit of a wobble in the steering wheel when braking at freeway speeds. If it gets any worse I am going back in to demand new rotors...Of which, I may make a play to be credited the cost of their rotors, and put on the Adam's drilled/slotted instead.
TSB "Brake Judder" update.
well, yep, I absolutely feel a wobble/vibration while decelerating from freeway speeds...it happens from about 42-37mph and clearly wobbles like warped rotors. Just sent this message to the Service Advisor.....
Hello,<?xml:namespace prefix = o ns = "urn:schemas-microsoft-com
ffice
ffice" /><o
></o
>
Hope this message finds you doing well. A couple of weeks ago your team performed this TSB on my ’09 G37s sedan. I am continuing to feel the steering vibrations/steering wheel wobble under braking and I am very frustrated. This occurs under braking from about 42-37mph. To be perfectly honest, this is not acceptable considering your service center just performed this TSB and turned the front rotors. It is either a poor turning job, or the rotors are shot. Either way, I request another appointment to resolve this and request that the front rotors be replaced altogether to get the solid feel back that I had prior to this premature rotor warping taking place. I simply do not want to turn these rotors again, further reducing the longevity of the rotors…for a situation that was a result of poor design in the first place.<o
></o
>
<o
></o
>
Please advise as to the earliest available service appointment for rotor replacement to be performed. Should you have any questions, please call me on my cell number listed below.<o
></o
>
<o
></o
>
Thank you for your time & consideration. I look forward to hearing from you with a plan to address this matter.<o
></o
>
wish me luck on this one......no way I'm settling for yet another turning of the rotors....... Anyone had any experience like this after getting the brake judder TSB performed? If so, what did they do for you to save a positive customer service outcome?
Hello,<?xml:namespace prefix = o ns = "urn:schemas-microsoft-com
ffice
ffice" /><o
></o
>Hope this message finds you doing well. A couple of weeks ago your team performed this TSB on my ’09 G37s sedan. I am continuing to feel the steering vibrations/steering wheel wobble under braking and I am very frustrated. This occurs under braking from about 42-37mph. To be perfectly honest, this is not acceptable considering your service center just performed this TSB and turned the front rotors. It is either a poor turning job, or the rotors are shot. Either way, I request another appointment to resolve this and request that the front rotors be replaced altogether to get the solid feel back that I had prior to this premature rotor warping taking place. I simply do not want to turn these rotors again, further reducing the longevity of the rotors…for a situation that was a result of poor design in the first place.<o
></o
><o
></o
>Please advise as to the earliest available service appointment for rotor replacement to be performed. Should you have any questions, please call me on my cell number listed below.<o
></o
><o
></o
>Thank you for your time & consideration. I look forward to hearing from you with a plan to address this matter.<o
></o
>wish me luck on this one......no way I'm settling for yet another turning of the rotors....... Anyone had any experience like this after getting the brake judder TSB performed? If so, what did they do for you to save a positive customer service outcome?
got the call from the service department yesterday.....full rotor & pad replacement set for next week! Obviously they are willing to do a full replacement if the first repair go-around doesn't fully resolve the brake judder/premature rotor warp issue. SO, if you have had this TSB performed and are not fully satisfied with how your brakes feel, call them back and make the official request for a complete replacement. I actually suggest that your request be sent via email so you have documentation to fall back on. I just wish they would replace with drilled and/or slotted rotors but oh well....new ones are going on so I can't complain to much.
Thread
Thread Starter
Forum
Replies
Last Post
350zrunnin12s
Private Classifieds
1
Aug 9, 2015 09:55 PM




