Hey guys just have a question. Got a bumper today and i recieved it wrapped in bubble wrap and plastic, when i was at the pickup location i noticed the corners of the rear bumper were sticking out of the packaging and alot of sides the bubblewrap/plastic was ripped and bumper was sticking out. What should i do? Its pretty scratched up but still looks better than my current rear bumper. Should i ask for a partial refund or is there like a claim process with greyhound? Seller said greyhound no longer insures bumpers also.

TLDR: greyhound messed up my bumper should i ask for partial refund or is there a claim process? how much should i ask for a refund if so.

 

It's up to the seller to package the item appropriately so it survives transit. A partial refund is reasonable. Otherwise, the seller can arrange to take it back and refund all your money.....

 

How much of a partial refund do you think should i ask for? Its not terrible but its pretty scratched up. Wouldnt I probably have to pay shipping back id have to drop like $100 lol

 

Given the lack of information, $100 sounds like a good number.

If the item arrived damaged, why do you feel you have to pay return shipping?

Certain things should not be shipped.

 

Alright I'll probably ask the seller for around 100 back. Paid $350 total shipped. But he told me there was no scratches or anything. Well it was a private party and figured if I end up in a paypal dispute I would have to pay shipping back.