Hey everyone,

most of you might think its a silly question but i recently did an oil change on my G, i didn't have time to take it into the dealership so i did it at another shop(not dealer) so with that being said will that void my warranty, it might be silly but dealerships can be real jack asses about these things.
thanks !!!!!



proud G OWNER

 

Keep your receipts (number each receipt) & write down the date & mileage in your maintenance log w/ the receipt #, and state "owner" in the "serviced by" section. You'll be fine as long as the proper weight oil & filter is on the receipt.

 

Normally they won't void you because one oil change is not the end of the world and as long as you throw them a bone here and there once awhile, I don't see why they would be such a-holes. But technically they can because it's your words against their greedy service reps and experienced certified mastertechs. Your receipts are as good as butt wipes to them because they don't mean anything. And even though oil change is not rocket science, they will still fault you by churning out crap such as... too much oil, too less oil, not a certified tech, wrong interval, foreign contaminates, ISIS, etc

Bottom line is find a chill and easygoing service guy or gal that won't try to jam in your backdoor every time you're not looking.

 

^ what are you talking about? that is rubbish. a properly documented service history is admissible in small claims court if the manufacturer decides to deny warranty claims.

OP - do as blnewt suggests and make sure you keep track of your service records and receipts and you'll be fine. if a particular dealer tries to pull a fast one and deny warranty claims (which is actually the manufacturer's role), the onus is on them to prove how your non-dealer service caused whatever failure you would be claiming.

if a particular dealer is being difficult, try another. but i would be very surprised if anyone hassled you about a routine oil change done at an independent shop. think of all the owners who do their own oil changes or take their cars to non-dealer shops. this in no way voids any warranties - as long as the OE-equivalent parts and fluids are used.

 

As far as they are concerned, your receipts prove that you bought oil and filter. Yes if you want to take it to court, you will likely win because oil analysis report can prove you did renew your oil. But like I said, they can hit you with other bs. And yes this is very farfetched and something like this will very unlikely happen but service reps are same as sales reps just diff side of the dealership and they will do anything and say anything to squeeze some dollars out of you.

And yes I do agree warranty should not be voided from documented simple diy oil changes as I do them myself too (sometimes) but there's always the possibility and risk involved and you need to acknowledge that.

 

Just be careful where you go to have an oil change

Ripoff Report | jiffy lube directory of Complaints & Reviews

On my previous 06 G35 I did 48 out of the 53 oil changes myself and the other five were at the dealer. I always purchased my oil filters at the dealer parts department. It is quite easy for a dealer to tell the frequency of oil changes by dropping the oil pan for an inspection of sludge.

The problem with using independent shops is their failure to properly tighten the oil drain plug that can fall out many miles later and the shop will deny it.
They also sometimes fail to replace the fourteen 10mm bolts that support the fiberboard shroud underneath the vehicle.
On my current 2012 I have only had oil changes done at the dealer.
For the $48.00 they charge I get a free car wash and vacuum and enjoy their coffee, bagels, juice and cookies.

My 3 1/2 yr old grandson also enjoys the snacks and loves climbing in and out of all the showroom vehicles.

I have a great Infiniti dealer and have been very happy with them here in NJ.



Telcoman

 

Sweet Jesus I get tired of this silly question and the barrage of misinformation and BS that inevitably follows it. It doesn't matter where you get your oil changed or if you do it yourself. Change it with the proper oil at reasonable intervals. The ONLY way any dealership will ever give you warranty issues regarding oil changes is if your engine is sludged all to hell and it causes some sort of malfunction. That's absolutely the only evidence they have of negligence regarding oil changes. These engines are not prone to sludge even on long oil change intervals. I use long OCI and when my engines were opened up around 100K miles they were as clean as the day they were assembled.

 

..... but it makes a huge difference if it's a 6mt or 5/7at :-)

 

Hey bb I wholeheartedly agree but I'm trying to get at the point that we don't represent Infiniti nor do we work for Infiniti. So to ask if diy will void is ymmv. Some dealerships might not think twice to put in a new engine for you and some might give you hard time. If you have good record then no doubt but it's not a guarantee. Just like the paper gasket that blew in your engine, pretty sure it's warranty-able but that's only if they want to help you or not.

 

You absolutely do not need to show dealership maintenance records in order to prove that the car was maintained properly. They have the burden to show that there was negligence or that the car was not maintained properly.

In the case of my engine failure, I was out of warranty so they were well within their legal rights to deny any type of warranty service because I had exceeded the mileage limit. However the right thing to do (IMO) would've been to cover it because the cailure was due to an inadequately designed part that failed in normal use. Which is borne out by the fact that they revised the part on every single Nissan and Infiniti VQ engine application. I wasn't denied warranty coverage due to inadequate maintenance will oil changes; as you can see in the pictures inside of the engine was as clean as a pin.

 

Wow, whom did you **** off at the dealer???

 

.

 

Actually the opposite. I've found a dealership/service rep that won't discriminate against my aftermarket parts and they have been great to me.

 

Their proof of your negligence to maintenance is you do not have service records by certified techs especially by Infiniti. While the dealership might not be able to get it done at corporate level with your out of warranty situation, they can however work with you at a dealership level. There are many loopholes that can be worked. Lol I think I brought it off topic by mentioning your gasket thing. But at the end of the day, you can't go quoting someone off the internet saying it's a fact that diy will not void any type of warranty.

 

Last post for me in this thread I promise lol

Example of loophole.. you're due for major service. Rep writes customer states tranny shifts rough and see leak. Check and advise.
They'll drop pan and inspect and refill new oil. Now you save $$$.
The reps don't "lose" money out of pocket to help you. They only make less by tying up their techs for other services for other people.