What does it mean when a carfax shows the MANUFACTURER sold the car at auction?
This car had records indicating an owner and then this...
The car has 26000 miles on it and was bought by Carmax.


The owners manual came in a nice leather pouch. The user manual was in very good shape. The warranty pamphlet was in very good shape. But the mandatory Lemon Law booklet was dog-eared and just about completely worn out.

 

There were over 400,000 damaged vehicles just from Hurricane Sandy
Other weather related incidents since Hurricane Sandy produced many more damaged vehicles that go to auction, get shipped to other states, get their titles washed and end up being sold to unsuspecting buyers looking for a bargain.

Good luck

Telcoman

 

Here are some pix showing the manuals.

some other things that bother me.

The car seems to hesitate, and even goes into what I would call limp mode when pulling away from stop signs/lights. It almost killed me the first time as I pulled out of a side street with traffic about a block away doing 50-60MPH......Should have been an easy pullout followed by easy acceleration up to 50 or so. But it just about died. It was still running, but it did not respond to the throttle. I had to go for the turn lane that was 3 lanes out. They must have thought I was a complete idiot.... pulling out in font of them....going straight across at idle speed..and pulling into the turn lane......where it cleared up. It continues to do it intermittently. And I "think" it also "surges" upon occasion again when starting out.

What else? Oh yeah..the car has 26,850 miles on it. The tires are Hankook. I doubt seriously they are OEM. And even they have some tread gone although they are still very good. Why in heavens name would the original tires be gone? Are they pur crap? Or was this car raced at the speedway? (Kinda doubt that, it is pristine)


So obviously I suspect a lemon case.

I have 5 days to get my money back from Carmax. Well more like 3 days now....

Any way I can find out the original owners name?

BTW this is a florida car.

 

I think I'd get back to Carmax and go w/ a different vehicle, sounds like this one is causing much more stress than enjoyment and you're only a few days in
Telcoman has a good post, could very well be what happened w/ your car.

As far as tires, if it's an S model w/ summer tires they rarely last over 20k miles, and if they're the all seasons they wear longer but are garbage

G/L and hope you get a re-do

 

Dude, get that thing back to CarMax ASAP!!

You don't want any part of someone else's nightmare. I think that Lemon Law book is a dead giveaway! Plus, if you're already getting operational issues with it . . . RUN!

There's lots of cars out there; just be patient and you'll find (another) proper sweetheart of a car.

If you're still set on keeping it, go to a dealer and get a COMPLETE maintenance history on the car (if corporate hasn't erased it already).

 

Exactly...

 

Whats the Vin? I can run the carfax on it. Unless it was a lease turn in to Infiniti and they sold it to an auction vs there own auction.

 

Just do it!!!! RUN THERE!!! Do it do it do it!

 

Correction!

Fewer than 400,000 vehicles


http://www.nytimes.com/2013/01/13/ny...yers.html?_r=0

Telcoman

 

ekjoker, I pulled carfax too and the car came with accucheck. Both clean. No accidents. One owner.

I told carmax my concerns.
They offered me several options.
1- Try and fix it. They would extend buy back a few days.
(Problem with this is you will never know it is fixed for several weeks....)
2- Give all my money back and I walk.
(that remains an option even after I do option #3)
3- Pick out another car. If less money they refund difference, If more money I pay difference.

Told you they are good to work with!

I chose Option 3.
The one I want is a silver coupe with Prem and nav. It is a lease return and has 15500 miles on it.
Problem is it is in Memphis. It has spent it's whole life in Memphis.
They will eat the transfer ($699) And I will pay the 2K more if it is what they say it is and it survives the transfer.
They will extend the money back until 5 days after I pick this one up.
Can take 21 days. Averages about 2 weeks.

This time, if it doesn't work out, I will take my money and walk. But the odds are very good that all will be well.
Real shame about the Blue Slate. I liked that car.

 

Regardless of where the first car came from, sounds like they are trying to do right by you...

 

OP - sounds like carmax is doing the right thing which is great to hear. i can't think of a fairer way of handling business like this.

i'm sure you will have success with the 2nd car, just as the issues with car #1 could very likely have been remedied. but i don't blame you for the knee-jerk reaction. i'd probably do the same.

a lot of savvy buyers do very well with 2nd hand vehicle purchases, allowing the previous owner eat the bulk of early depreciation. is there a risk of flaws with a 2nd hand car? sure, but this risk can be mitigated by research and due diligence.

 

You made the right choice. Congrats!!

 

Congrats- sounds like CarMax is doing you right.

I bought an old G20 from CarMax in the late 90's and the ABS system threw a code within the first week I owned it. CarMax paid the entire cost of the repair at the Infiniti dealer (I seem to remember it was an almost 2K cost). You pay more at CarMax but they have a wide variety of vehicles in a clean and low pressure environment. Clearly that model is working well for them.

 

Eh, maybe its different in different cities/locations but here we are usually cheaper for the same care than our local Carmax. But that might vary by location. Good luck OP!