I noticed for a long time now that Black Betty posted a link about his experience with Infiniti with the TC galley gasket. Since then several people have posted up having the same issue. It doesn't seem reasonable that with all of these engine failures, that they haven't stepped up to offer some compensation with the repair. I recognize that most of these cars are way out of warranty, but having so many failures with a major manufacturer is totally unacceptable. I have seen the same issue with the Z forums also. I had the experience today, just a week before I was going on vacation. I own to Honda's an Accord with 260K miles on it and an S2000 with 90K and neither of them has ever left me stranded. I like BB, will never buy another Infiniti.

 

AG can do nothing, it’s not fraud. Just a crappy product that fails after warranty expires. No law broken. BBB - not many companies care about them unless they pay them so that they can use the rating in advertising. Your best bet to get Infiniti to care is social media. But since they have subsequently resolved the issue it’s just owners with old cars griping. Best thing you can do is what you’ve done - spend your money on something else next time. The Lexus has been trouble free (so far) as far as defects go and it’s much more refined and luxurious IMO compared the the G37. Haven’t checked out the Q60 for comparison. Nor will I.

 

Let me preface by saying, to those affected by this issue that are/were original owners of vehicles, who paid retail/new price for their Infiniti, I absolutely agree that this issue sucks.
But, to second-hand owners, I think this is just another issue that used cars have. Infiniti resale value is VERY LOW compared to Lexus. However, Lexus is not wildly better than Infiniti when comparing similar vehicles. I did cross-shop Lexus with my Infiniti, specifically AWD LS460. Those cars are great, but not perfect, here are some issues that cost many people big bucks on low mile LS460's:

8 control arms that are prone to statistically early failure. This can be as expensive as an oil galley failure, depending on how you repair either issue. Although, the control arms are a quality of ride issue, not a disabler.

Air-ride suspension failure. This is without a doubt more expensive to fix than the VQ37 issue, and will also disable a vehicle, unless you like driving around an expensive luxury car on bump stops.

DI fuel pumps. to be fair, most were taken care of under warranty, but warranties are expiring on these cars, so it'll be a thousands-of-dollars repair for after warranty repairs.

The first 2 repairs on the LS460 were rarely warrantied, as those are considered wear items. Also, repairing many things requires a dealer to reprogram or re-initialize the BCM/ECM, whereas our VQ37 issue can be repaired in your garage, if you have the skills.

The G37 has a low resale value, this may be the worst offense the car offers, and even after the cost of repair is a good value overall.

Oh yeah, and the Lexus melting dash. It happened on early Infinitis, but was resolved. The Lexus cars still did it even into the mid 2010's....and may still do it.

 

Where can I find out more on the TC galley issue? Years affected? Cost to repair? How to prevent? etc?

 

Why would the AG help? It's like you asking a plumber to help you with an issue with a house painter.

 

The only way the AG is going to get involved is if it is a safety issue. Its not. The issue was fixed starting with 2012 models that came out in 2011. That's 7 years ago.



Going to the AG or BBB about this would have been like me going to them with a known issue of the forward band failure in W-body GM transmissions on my 07 Grand Prix when it failed 2 years ago.



You knew it was a possibility yet you kept the car so who really is to blame here?