Stillen parts can void warranty?
10-29-2008, 07:02 PM
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Stillen parts can void warranty?
I asked my dealership about an oil cooler for the G37 and they said Stillen will have something in 09. Exactly when he couldn't say, but guessed mid-year. He then said that if there was any damage to the oil cooler that resulted in engine damage, it would not be covered under warranty. He also said that this is true for all Stillen parts for the Infiniti. If the Stillen parts cause a failure - it is not covered under the Infiniti warranty. Anyone else heard this too? Of course, the salesperson at the time I purchased my car told me the warranty would not be void, so long as the dealership installed the Stillen parts. I thought that was supposed to be the whole idea behind the Infiniti-Stillen relationship.
10-29-2008, 07:20 PM
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They will probably only honor the warranty for work they did. But of course once you start modifying your ride, dealerships can start blaming probs on all sorts of other $hi8 besides their $hi*. I don't worry about it at this point, I have never had a problem with Stillen parts.
How does this dude know about an oil cooler coming out from Stillen though? Does Stillen know this?
How does this dude know about an oil cooler coming out from Stillen though? Does Stillen know this?
10-29-2008, 07:42 PM
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Depends on the dealer. I've run in to all sorts of crazy warranty issues with my dodge (dealers voiding the cruise control warranty cause I had an aftermarket fuel pump). Also have learned that it has a lot to do with your age.
10-30-2008, 02:11 AM
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My Infiniti dealership provides the Stillen catalog and says that Stillen parts do not void existing warranty...
To me that meant, and I clarified this, that the dealership will warrant that stillen part, the work and that the esisting vehicle warranty will not be voided. This definitly includes Nismo.
However be aware that even the existing vehicle warranty will be voided if the vehicle is abused regardless.
To me that meant, and I clarified this, that the dealership will warrant that stillen part, the work and that the esisting vehicle warranty will not be voided. This definitly includes Nismo.
However be aware that even the existing vehicle warranty will be voided if the vehicle is abused regardless.
10-30-2008, 03:21 AM
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I am sure it won't void the warranty as long as they install it and you are not driving the crap out your G.
My Infiniti dealership provides the Stillen catalog and says that Stillen parts do not void existing warranty...
To me that meant, and I clarified this, that the dealership will warrant that stillen part, the work and that the esisting vehicle warranty will not be voided. This definitly includes Nismo.
However be aware that even the existing vehicle warranty will be voided if the vehicle is abused regardless.
To me that meant, and I clarified this, that the dealership will warrant that stillen part, the work and that the esisting vehicle warranty will not be voided. This definitly includes Nismo.
However be aware that even the existing vehicle warranty will be voided if the vehicle is abused regardless.
10-30-2008, 07:10 AM
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I spoke to Stillen and they indicated their parts won't void the warranty but each dealership is independently owned - so its up to the dealership. Seems to me that something like this should be clearly defined - and we shouldn't be guessing. I'll look into getting a response from Infiniti Corp.
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10-30-2008, 04:44 PM
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I asked my dealership about an oil cooler for the G37 and they said Stillen will have something in 09. Exactly when he couldn't say, but guessed mid-year. He then said that if there was any damage to the oil cooler that resulted in engine damage, it would not be covered under warranty. He also said that this is true for all Stillen parts for the Infiniti. If the Stillen parts cause a failure - it is not covered under the Infiniti warranty. Anyone else heard this too? Of course, the salesperson at the time I purchased my car told me the warranty would not be void, so long as the dealership installed the Stillen parts. I thought that was supposed to be the whole idea behind the Infiniti-Stillen relationship.
A bonus is that my dealer will honor the labor estimates from Stillen so I save a few bucks on the installs.
10-30-2008, 05:14 PM
#9
No aftermarket part can void your warranty, unless it can be shown that the part in question caused the damage, then that portion of the warranty will not be covered.
For example, if you install a turbo kit onto your car, and the engine fails, it would be evident that the turbo caused the engine failure, and they would not honor the warranty claim.
However, if you installed a turbo, and a suspension part failed, they would be required to honor the warranty because the two are unrelated.
There is in fact the Magnusson-Moss Warranty Act that ensures that dealerships play fairly when it comes to warranties:
http://www.sema.org/Main/SemaOrgHome.aspx?ID=50100
STILLEN has a vast network of dealerships that we maintain. Our products will NOT void the factory warranty, and in fact a lot of cars are upfitted with STILLEN products before being sold.
The oil cooler will not void your warranty, and I'm not aware of any issues we've ever had with oil coolers for ANY vehicle we've made them for.
For example, if you install a turbo kit onto your car, and the engine fails, it would be evident that the turbo caused the engine failure, and they would not honor the warranty claim.
However, if you installed a turbo, and a suspension part failed, they would be required to honor the warranty because the two are unrelated.
There is in fact the Magnusson-Moss Warranty Act that ensures that dealerships play fairly when it comes to warranties:
http://www.sema.org/Main/SemaOrgHome.aspx?ID=50100
STILLEN has a vast network of dealerships that we maintain. Our products will NOT void the factory warranty, and in fact a lot of cars are upfitted with STILLEN products before being sold.
The oil cooler will not void your warranty, and I'm not aware of any issues we've ever had with oil coolers for ANY vehicle we've made them for.
10-30-2008, 05:47 PM
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10-30-2008, 11:26 PM
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No aftermarket part can void your warranty, unless it can be shown that the part in question caused the damage, then that portion of the warranty will not be covered.
For example, if you install a turbo kit onto your car, and the engine fails, it would be evident that the turbo caused the engine failure, and they would not honor the warranty claim.
However, if you installed a turbo, and a suspension part failed, they would be required to honor the warranty because the two are unrelated.
There is in fact the Magnusson-Moss Warranty Act that ensures that dealerships play fairly when it comes to warranties:
http://www.sema.org/Main/SemaOrgHome.aspx?ID=50100
STILLEN has a vast network of dealerships that we maintain. Our products will NOT void the factory warranty, and in fact a lot of cars are upfitted with STILLEN products before being sold.
The oil cooler will not void your warranty, and I'm not aware of any issues we've ever had with oil coolers for ANY vehicle we've made them for.
For example, if you install a turbo kit onto your car, and the engine fails, it would be evident that the turbo caused the engine failure, and they would not honor the warranty claim.
However, if you installed a turbo, and a suspension part failed, they would be required to honor the warranty because the two are unrelated.
There is in fact the Magnusson-Moss Warranty Act that ensures that dealerships play fairly when it comes to warranties:
http://www.sema.org/Main/SemaOrgHome.aspx?ID=50100
STILLEN has a vast network of dealerships that we maintain. Our products will NOT void the factory warranty, and in fact a lot of cars are upfitted with STILLEN products before being sold.
The oil cooler will not void your warranty, and I'm not aware of any issues we've ever had with oil coolers for ANY vehicle we've made them for.
10-30-2008, 11:32 PM
#14
I'm sure there has to be, if not, we can set one up. PM me your contact information and I will pass it along to our Dealer rep to get you taken care of.
10-31-2008, 12:34 AM
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If you can, email me at Madbusy168@yahoo.com, I just got the car 2months ago and I have the stillen frt air damn lip thingy on it, I just ordered the Gen3 intake and swaybars and want to get the HFC and the UR Pulley too but just hate to have to take everything back out if I needed any kind of warranty work. I really dont see how an intake can do harms to an Automatic G37. In my theory, the ecu should protect the engine by monitoring air fuel ratio, etc... but some dealers will tell you that the car is modded and warranty is voided due to mods. etc.... Its not like I have a twin turbo set up yet. lol