So I just received and installed my carsmo ***** today. I noticed there’s a small gap on the top dials after installation. Is this how it should fit? I’m pretty sure I’ve pushed it as far as it’ll go in. The left side **** also has the minor gap.

When I press the button down it becomes flush, which is what I would expect it to look by default.

Attached pics of ***** with and without being pressed down.

 

May just not be pushed in all the way. Mine are flush but I remember having to push them in a little harder than I thought I should and they popped on. Pull it off and make sure there aren't any particles or anything keeping it from going all the way on.

 

Did you read/follow the instructions? The short ***** go on top (for the radio) and the two longer ***** go on the bottom (for the HVAC). Is it possible you have them reversed?

 

Also just received my ***** yesterday and noticed this problem, mine have the exact same gap on either side of the radio not the hvac controls and yes I used the shorts up top Long’s on bottom

 

I have the originals, but got these new ones because they are not supposed to have the same issue when it's cold. I noticed too, that they do not go in as far. I don't think my gap is quite as bad as OPs pictures, but there is a gap. The inside core is different and not as far inset. I will take pics on my lunch break since I have both sets.

 

Make sure the stem it's going onto is pulled forward all the way

 

Yeah I definitely followed the instructions properly.

 

Are your ***** from the most recent batch that shipped out 1-2 weeks ago?

 

Comparison. New on left, original on right.

 

Yeah, that's a completely different design. No amount of pressure is going make the ***** flush. I wonder what Ray has to say about this.

 

I emailed him earlier I’m waiting on a response hopefully I’ll know soon and let you know what he says!

 

I just did a test fit with a spare panel I have on the workbench and there definitely is a issue with the cores. It seems there is a small "shoulder," or stop, at the base of the core that prevents the "dial" from going too deep on the stem.

Be interesting to see what Ray has to say.

 

What is the issue with the original ***** in the cold?

 

Hi guys,

Not sure why my original account here is banned. But I am no longer a vendor on this forum. If you have any issues with fitment of the ***** please contact me through email immediately.

That being said, The ***** should definitely be pushed in more. They should not show any gaps like some of you guys have pictured. The new cores a different design compared to the previous cores from 2017. But they do work exactly the same. Also, they are designed to be a tighter fit than before, so more force would be required to push them in. Once they're on they will be snug. Please try that first.

Again please e-mail me if you have any issues with the *****. I will resolve everyone's concerns to your satisfaction.

Ray

 

No, I've had mine for about 2 years. Didn't know there was a new batch out. Also, I've never had a "cold" issue with them at all.