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Radar works / no sound & it appears Bose isn't working

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Old Mar 10, 2016 | 03:14 PM
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Radar works / no sound & it appears Bose isn't working

Hi all...thanks again for being a great thread. I used this site a TON a couple of years back when I bought my 2011 G37 vert...anywho...need some more help from you all if you can help me out.

Until very recently, there was a noticeable audio difference between when my top was up and down. But recently, it sounds like my rear sub isn't working. In addition, my bose headrest speakers used to made produce sound (albeit not loud by any means) and now they don't.

Lastly, my radar continues to work and decreases the volume of my radio when I get near an object, but the beeping sound no longer works.

I have checked all of my A/V settings (and again, nothing would have changed since I am the only driver).

Is this a fuse issue? Any other ideas? I really don't want to pay for an hour of diagnostics if it is something simple....

Thanks

JB
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Old Mar 10, 2016 | 09:14 PM
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Check and make sure all your fuses are good as well as your speaker's. If so you might have to pay for that hour diagnosis.
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Old Mar 10, 2016 | 11:20 PM
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In the hidden Diagnostics menu, there is a speaker test and some AV tests. I know the speaker test will run a test sound through each speaker individually. If you think the rears aren't working, you can at least verify easily this way.
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Old Mar 11, 2016 | 03:10 PM
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Originally Posted by scarguy055
In the hidden Diagnostics menu, there is a speaker test and some AV tests. I know the speaker test will run a test sound through each speaker individually. If you think the rears aren't working, you can at least verify easily this way.
Thanks for that!!! I looked up the secret diagnostics menu, then after learning how to access it, I ran the self diagnostic. Apparently there is an error in my amp bc it is red (not green).

Do you think that means I need to replace my amp?
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Old Mar 11, 2016 | 03:10 PM
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Originally Posted by jbelleit
Thanks for that!!! I looked up the secret diagnostics menu, then after learning how to access it, I ran the self diagnostic. Apparently there is an error in my amp bc it is red (not green).

Do you think that means I need to replace my amp?
Also, I ran the speaker test and none of my headrest and rear speakers made noise...
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Old Mar 11, 2016 | 08:00 PM
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Before replacing the amp, I'd make sure it has power, fuse isn't blown (don't ask me where it is), good ground, etc.
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Old Mar 22, 2016 | 10:33 PM
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I tried mine since I just purchased a pre-owned IPL and my sonar does not come on. I turned it on in nave screen and the button is not lit for off. Can anyone help?
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Old Mar 26, 2016 | 10:53 PM
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HAHAHAHAHAHAHAHAHAHAHA! It works, LOL. I did a test, guess I didn't back up to a big enough object!
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Old Sep 14, 2019 | 01:07 PM
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Fuse for Headrest Speakers?

Old thread here but similar problems as you all had. Ran the speaker test in self-diagnosis and no sound. All other speakers work great, full power. No other issues. I had the door trim on d/s replaced and it came back with no headrest speakers working. Is there a wiring harness from the door speaker to the headrest speaker perhaps? Where is the fuse for the headrest speakers? Thanks!
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Old Sep 14, 2019 | 02:20 PM
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Do you have auto sound adjustment on? If so turn it off
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Old Sep 14, 2019 | 02:44 PM
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You mean the setting after the bose audio pilot, I believe it's called "surround sound"? It's all the way up.
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Old Sep 14, 2019 | 02:59 PM
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There is setting for sound adjustment that adjusts volume when it hears more noise or less
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Old Sep 14, 2019 | 04:11 PM
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Originally Posted by candytheiplvert
Is there a wiring harness from the door speaker to the headrest speaker perhaps? Where is the fuse for the headrest speakers?
For reference, the harnesses for the headrest speakers runs from the headrests (obviously) through the seat to the floor boards and then directly to the Bose amp. There is no separate fuse for the headrest speakers.

I know because I just recently installed a set in my Coupe.

Double check all of your audio settings. If they are good then the problem lies with the amp.

Last edited by ILM-NC G37S; Sep 14, 2019 at 05:44 PM.
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Old Sep 14, 2019 | 07:34 PM
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Originally Posted by Surfnazi
There is setting for sound adjustment that adjusts volume when it hears more noise or less
I played with that, along with the Bose Audio Pilot (on/off) as well as ran the speaker diagnostic test and there is no sound from them.

I'm thinking something got unplugged when he got into the door and unplugged the front door speaker OR in the middle console when he opened it up to change the heated/cooled seat switch. I looked and it appears to be nice and tight-everything plugged in.

Checked both 15a BOSE fuses in the kick panel as well as the one under the hood and they were fine. Guess I could replace as a preventative measure??? If a Bose amp was "out" wouldn't I notice with other speakers? My other speakers sound great, ran the tests and tests came back as they should.
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Old Sep 14, 2019 | 07:36 PM
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Originally Posted by ILM-NC G37S
For reference, the harnesses for the headrest speakers runs from the headrests (obviously) through the seat to the floor boards and then directly to the Bose amp. There is no separate fuse for the headrest speakers.

I know because I just recently installed a set in my Coupe.

Double check all of your audio settings. If they are good then the problem lies with the amp.
Good to know. Question-you didn't see exactly where they ran on the floor boards did you? Perhaps mine got unplugged when my guy was messing with my heated/cooled seat switch or middle console when he was trying to diagnose what's wrong. It worked right before I brought it it, now it doesn't. If the amp is out-wouldn't that affect the other speakers too? And wouldn't it come up "red" instead of "green" on the diagnostic test?
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